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Opticsonline Anmeldelser 

260
•
TrustScore 4.5 av 5

4,4

Solbrillebutikk
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Great price. No email confirmation from my order, which concerned me but I was eventually able to get in touch with customer service and they were very helpful.

Vurdert til 5 av 5 stjerner

I was actually not for buying expensive glasses but it was needed for me becasue my last cheap one broken in one year, and it's too soon :( This time I am decided to buy somethign nice and expensive,... Vis mer

Vurdert til 5 av 5 stjerner

I’m from Saudi Arabia , Honestly , i sent them my prescription by what Aap , and they helped me to find my contact lenses and sent them to Jeddah in 2 days by DHL . Do not hesitate to contact them by... Vis mer

Vurdert til 5 av 5 stjerner

I had 3 pairs of lenses replaced in my existing frames after my prescription had changed. The service was excellent as they sent someone to my villa and picked up the frames. After they viewed my glas... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Solbrillebutikk
  2. Kontaktlinseleverandør
  3. Optikkgrossist

Om Opticsonline

Opplysningene stammer fra ulike eksterne kilder

WHY OPTICSONLINE

Opticsonline.ae is one of the best and most honored online store for both sunglasses and eyeglasses. Opticsonline is the right place for the top brands, latest styles and trends. Opticsonline has gained an awesome reputation in the field of optical just because of it’s brandy collections and offers.

OPTICSONLINE COLLECTIONS

Opticsonline’s eyeglasses and sunglasses collection are designed to meet the requirements of your lifestyle. Opticsonline is proud to provide a huge range of shades & styles of eyeglasses. Any kind of design, shape or anything what you are looking for, we have got it.

FAST DELIVERY

Opticsonline love to make you see the world more clear and more beautiful. All the available in-stock items mostly shipped out within 1 working day, expect for those which are out-of-stock.

CUSTOMER SATISFACTION

Opticsonline’s motto is customer satisfaction first, Opticsonline provide the best customer service. If for any reason you are not satisfied with your order, you have 15 days to let us know and send the product back. Our customer service is always here to help you at info@opticsonline.ae or you can call us on +97142274769.

Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

260 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(260)

6 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 2 av 5 stjerner

Wrong Delivery Address

The package was delivered to the completely wrong address and luckily the owner decided to drop off to me at my location.
Deliveries need to be accurate at all times and not left to inexperienced delivery drivers.
Not very impressed.....

9. juni 2021
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Svar fra Opticsonline

Dear Charlie Veitch

Thank you for your review.

We greatly appreciate your kind feedback.

Our customer's feedback is essential for OpticsOnline to grow and improve our services and the company.

If there's anything we can improve on, please do not hesitate to contact us on phone number: +971 52 644 7865 or by sending an email to info@opticsonline.ae

Kind regards,

Vurdert til 1 av 5 stjerner

Not good trust

Not good trust - No communication, Not a new product, suspected mix of fronted websites for a single warehouse - here is my experience. I ordered sunglasses to which they state you will get a tracking # for international orders. No tracking was provided or retrievable on their website, and 3 emails asking went ignored. Only until a refund request was made did they respond with a DHL # for me to discover it was being held almost a week for pending duty. The order was also shipped from a Mazda showroom in Dubai.

On product examination out of the box it was clear the glasses have been handled enough to show a lot of scratches/chips in the resin finish from being opened and closed many times, possibly as a demo model or a return. Also one arm was clearly stretched outwards more and a bracket for the arm is bent out where on the other side the bracket is flush.

I sent them pictures and asked for a solution, again no reply. Furthermore, I suspect the website is paired with GulfOptic, another Dubai "store" that claims rep. from 1960s, that shares the same inventory and text content and showed the same pair was out of stock after ordering off OpticsOnline.

16. april 2021
Vurdert til 5 av 5 stjerner

The service was excellent

The service was excellent! I really appreciated fast delivery and good packaging; and was pleasantly surprised with a complimentary liquid. Next time will order again from this website. Thank you so much!

24. mars 2021
Vurdert til 5 av 5 stjerner

Fast Service

Fast Service. They made sure to inform me before making the delivery and gave me all the necessary information. Very friendly and professional. packaging of the products was well done.

26. februar 2021
Vurdert til 5 av 5 stjerner

5 stars service

My excellent experience with Opticsonline is about 2 years. It's always the best choice of contact lenses and best price for them. Special thank you to Faheem for his professional support and arranging the fastest delivery ever!

25. februar 2021
Vurdert til 5 av 5 stjerner

Excellent service

Faheem was very helpful throughout my journey from order, purchase, and delivery. I felt additional value on top of good products you sell, a very good service.

23. februar 2021
Vurdert til 2 av 5 stjerner

Lens broke after a month

13. februar 2021
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Svar fra Opticsonline

Dear Shriya Srivastav. We greatly appreciate your patronage since 2018. Please note that fresh look contact lenses are monthly contact lenses and we recommend replacing the lenses after monthly usage. We appreciate your new order today as well and look forward to your continued patronage.

Dette er Trustpilot

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