Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I have been an Only Curls customer since 2021. I had purchased the whole product line, including (and most importantly) a scalp exfoliator they introduced shortly after I started purchasing f... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

What a fantastic small company. All dedicated to us curly wurlies. Fantastic customer service. It shows the nature of the company when the CEO Lizzie is on hand to answer queries and issues her self... Vis mer

Vurdert til 5 av 5 stjerner

I discovered only curls 2 years ago and it’s been life changing I had super frizzy horrible hair . I ordered the starter pack and never looked back ! It’s amazing I now like my hair and embrace my cur... Vis mer

Vurdert til 5 av 5 stjerner

I love Only Curls! I started using the products 2yrs ago after years of straightening my hair and the condition is so much better since using the products. The customer service has been fab, the staff... Vis mer

Informasjon om virksomheten

  1. Butikk med hårprodukter

Skrevet av virksomheten

Only Curls are on a mission to encourage curly haired people of all textures to ditch the chemicals, forget the straighteners and start loving their natural curls. We are a small London based company that are simply passionate about curly hair. We understand that curly hair is fragile and needs special care. All our styling products are packed with natural nourishing ingredients that penetrate and hydrate the hair, bringing curls back to life. All items are tested on our own curls (not animals) and we are confident that our products deliver gorgeous, happy, bouncy curls. Every time.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

808 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 94 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

Not worth the money

I have naturally wavey hair so when I saw this product and what it did for other's I was very excited. Unfortunately it did the complete opposite! My hair went straight and fluffy, the only plus was it felt really soft. Even the curl moose made my hair sticky.
I have now gone back to using Aussie bouncy curls, which does what it says on the bottle at a fraction of the price. Will definitely not buy again

10. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Only Curls

Thank you for taking the time to share your experience - we’re really sorry to hear the products didn’t work for your hair as you’d hoped. They usually get great feedback but we do understand that curl care can be very individual, and sometimes it takes a bit of tweaking to get the best results. If you’re open to it, we’d love to offer some personalised tips or advice to help you get results that you are happier with. Feel free to email us at hello@onlycurls.com - we’re always here to help.

Vurdert til 3 av 5 stjerner

Disappointed with the curl cream and…

Disappointed with the curl cream and gel, didn’t define my curls as well as other products I’ve used, hair felt dry and dull and not a pleasant scent unfortunately, won’t buy again and will stick to my cheaper products

30. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Only Curls

We’re sorry to hear the products didn’t meet your expectations. They usually get great reviews but we understand that every curl type is different, and sometimes it takes a bit of trial and error to find the right routine for you and your curls. We’d love to offer some personalised tips to help get the best results. Feel free to email us at hello@onlycurls.com - we’re here to help.

Vurdert til 5 av 5 stjerner

Lovely products and brand!

I’ve been trying out the hair styling products from OnlyCurls and also picked up a couple of their hair turbans and a headband—love them all! I’m already eyeing their silk-lined hats next.

What drew me in initially was that the brand is clean and cruelty-free—something that’s really hard to find in effective hair products. So far, I’m genuinely impressed with the results.

Also, huge shoutout to their customer service team! I messed up an order and they sorted it out right away, even though it wasn’t their fault. Super friendly and helpful. I'm looking forward to trying more products!

1. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Purple cleanser & conditioner very disappointing

Bought the purple cleaner & conditioner as I normally use all of the other products & love them .
Very disappointed with the purple . The cleaner made my hair feel dry like straw & even though the conditioner made it feel a bit better it doesn’t tone down my blond very much tbh for £40 I don’t think it’s worth the money Iv had cheaper and better products very disappointing as like I said love all of the other products Belinda

17. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Only Curls

Thanks so much for your feedback and for being a loyal fan of our range, we so appreciate your support. We're really sorry to hear the Purple Cleanser & Conditioner didn’t meet your expectations. They’ve been carefully formulated to tone and care for curls, but we understand that everyone's hair is unique. We’d love to help you get the best from them, please reach out to us at hello@onlycurls.com and we'll be very happy to help.

Vurdert til 5 av 5 stjerner

Wow I have fallen back in love with my…

Wow I have fallen back in love with my hair thanks to these products I am an older lady who always wore her hair short and straight but I decided I wanted a change so currently my hair is just past my shoulders I could see there was wavy potential there and some curl but I struggled with frizzy fly away hair these products are a game changer I initially purchased the trial size and upon seeing the difference in my hair I have scooped up the full size versions my hair is soft full healthy frizz free and wow where did all these waves and curls come from

15. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

I really wanted to like this product…

I really wanted to like this product but feel abit let down.
The shampoo and conditioner was okay, smelt nice and didn't cause a reaction and I do have a VERY sensitive scalp. After I used the other two products and wrapped as stated I did actually have lovely curls but they disappeared as soon as I tried running my fingers through to get rid of the messy parts at the top, it instantly got rid off any curl and just went back to normal wave.
The thing I hated though was the feel of my hair, it is awful, had such a heavy thick residue on it that I could feel on my hands after, like I've never used a product that leaves such a thick, sticky residue on my hair ever, felt like I needed to wash it off when it had dried.

1. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Only Curls

Thanks for giving our products a try and for sharing your experience. We're really glad the cleanser and conditioner worked well for your sensitive scalp and that you got lovely curls at first!
It sounds like the styling steps may just need a bit of adjusting - our products shouldn't leave a sticky or heavy feel, so this isn’t the result we would expect. We’d love to help fine-tune your routine to get the best results for your hair type. Please do reach out to us by email at hello@onlycurls.com - our team is always here to help.

Vurdert til 5 av 5 stjerner

Amazing on straight or curly!

After one use I was able to get amazing curls which I've never been able to before.
On my second use, I dried my hair straight and the difference was incredible! The smoothest, sleakest blow dry I've ever been able to get outside of a salon.
I definitely need consistent use of the cleanser and conditioner to battle the frizz, but wow. So impressed and such good value for money compared to other similar products.

2. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Overall, disappointed

Overall, disappointed with the products. The cleanser and conditioner didn’t remove tangles at all. Took ages to remove knots in my hair. Then had to re-wet my hair to be able to use the follow on products that are advised for use on soaking wet hair.
Curls in the end were defined but the process is time consuming.

22. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Only Curls

We're so sorry to hear that the products didn't work as expected for you. The routine is really quick and the results last a long time in between washes, but we do appreciate that it might take a couple of tries to work out what works best for your hair. We'd love for you to reach out to us, if you haven't already, at hello@onlycurls.com and we'd love to help with detangling, as well as some personalised tips to get the most out of your routine.

Vurdert til 5 av 5 stjerner

At the start of my curly hair journey

At the start of my curly hair journey. After 38 years I’ve finally realised I have curly hair. I’ve found these products amazing. They smell divine. My curls are definitely more defined with this even from the first go. I started with the starter pack and quickly bought the bigger size. Unfortunately I ordered the fragrance free by accident but I contacted the company straight away and this was rectified for me. No complaints from me. Thank you for helping with my journey. Also found great advice on the website.

A bonus that you also do blue light discount. 😍

25. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Discount codes are useless

Really annoying that the discount codes offered for new customers cancel out the free shipping offer. So they offer £5 discount for subscribing but when the code is applied at checkout the shipping (even for order above £35) goes from free to £5. It feels like they're taking the piss. Not great for customer engagement.

20. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Only Curls

Thank you for your feedback. We totally understand that shipping costs can be frustrating. As a small business, we offer free shipping on orders over £50, so to make the most of both the new customer discount and free shipping, we’d recommend ordering over this threshold.

If you have any questions or need any help, feel free to reach out at hello@onlycurls.com—we’re always happy to help.

Vurdert til 5 av 5 stjerner

Slightly wavy hair to a more wavy since…

Slightly wavy hair to a more wavy since using this product. Very pleased with the outcome of it as I can dry my hair straight. But when wet it's wavy. (Take after my dad) tried other products given me a slightly more of a wave but nothing like the only curls have. So now i can have straight hair and when needed wavy. Very impressed. Will be buying
more.

14. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brilliant service and products

Brilliant customer service and products, Shireen and Lucy were so quick to send out a new package for us free and charge after our first order was stolen by a neighbour. My partner loves this stuff for his curly hair and its brilliant for textured wigs too. Will be ordering again.

14. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor customer service!

Took my mobile no. on a promise of a discount code but the code never arrived so I emailed them to let them know. They replied with a code but it didn’t work, so I replied to tell them this and they just ignored me! Their range is quite pricey so if is the level of customer service they offer I won’t bother spending my money with them 😐

5. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Only Curls

So sorry to hear this - it doesn't sound right at all, we're wondering if a message got lost on the way; we usually reply to all customers within 1 day (sometimes sooner).
We would never leave a customer without a reply. Huge apologies if your reply didn't reach us. We’d love to make this right, as we haven't been able to locate any contact details for you - please can you reach out to us again, and we’ll ensure you receive a working discount code.

Vurdert til 5 av 5 stjerner

I was sceptical that these products…

I was sceptical that these products would deliver what is promised. I can honestly say the products are incredible! My hair hasn't been this curly since I was in my early teens, pre straighteners. My hair feels silky smooth even after using the hair gel it doesn't feel hard or sticky like I expected just beautiful bouncy curls. Thank you so much!

26. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very good for light or thin curls

I have bought the package deal with OnlyCurls. and I am quite satisfied with its performance. The formulas used in the products is for light curls, not for heavy curls. and the products are very light and watery in that way. which is why I would recommend anyone who is buying the OnlyCurls products, make sure you know your curls type. Its not for very heavy thick curls. and do not use too much product. The customer service is great, no doubt about it.

5. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best customer service ever!

I wanted to thank Only Curls for their wonderful customer service! I’ve been a long time customer & love a lot of their products. I have to say I’ve never experienced the level of customer service anywhere else, they really went above & beyond to make me feel appreciated as a customer. I won’t add the actual details incase someone tries to abuse the info! Thank you, it means a lot xxx

11. februar 2025
Anmeldelse skrevet uten oppfordring

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