One Empire Anmeldelser 

I purchased quite a few items for my wife as a gift, she is incredibly happy with the quality and at a great price!!!
Will definitely purchase from this business again!!! 👌

Easy website to use, beautiful products, reasonably priced. Delivery was quick and they fit perfectly, and the quality is lovely.
This is my second purchase from One Empire and I’m super happy again !
Thanks

Don't waste your time.
Horrible service, paid for express 5 day shipping, 18 days later they have no idea where my package is. After endless automated responces from One Empire I finally dealt with a Customer service representative who was as skillful as a politician in avoiding refund questions.

Save yours sanity buy elsewhere.

Great experience ! I got the delivery before it was due. I am in love with the two pieces that I got. I already recommended to friends.

Easy to figure out sizing, fast delivery and pieces look exactly as pictured

Size chart was a little confusing but Bridgette made sure I was getting the right size even after placing an order. Nothing was too much of a hassle. Can’t wait for my sets to come in ❤️

Set is amazing quality, and came so quickly. Absolutely adore it and can’t wait to purchase more pieces

Absolutely beautiful material and looks gorgeous

Cannot fault the customer service here! Bridgette reached out to me about a problem without me having to chase it up and replies to emails were within the same day. I've bought multiple pieces on a few occasions now and they are great quality and true to size!

Purchased for my partner twice now, all fits and looks great, great service, would recommend

I'm so happy with my order! The pricing was great and the customer service team were so helpful and very easy to deal with :)

Amazing quality! And the customer service and response time to emails is fantastic.

I ordered the 4 set bundle and unfortunately one of the sets ran a considerable amount smaller then the other sets ordered. Bridget was amazing and patient with me, organised a return and assisted with everything in a prompt and professional manner. Nothing was too difficult. Thanks Bridget!!!

The fit is like a dream – it feels like it was tailor-made just for me. The quality and details are so amazing. I can already tell these pieces are going to be my staples for a long time. Also my order arrived so fast. Absolutely obsessed with One Empire.

The items are good and look very nice! Little bid difficult when you have a bit more booty and the sets are all one size. None the less good!

Quick delivery. Pretty good quality

Lovely customer service, quick responses. Fixed the problem straight away. Love their lingerie! And good prices 🩷

As a consumer who values transparency and fair treatment, it's disheartening to recount my experience with One Empire Sleep. My initial excitement upon receiving my order quickly turned into frustration and disappointment. Despite diligently consulting their size chart, the clothing I received was egregiously undersized.

Upon reaching out to their customer service, I was met with a dismissive response that offered store credit or exchanges as the only remedy. This would have been acceptable had I not been at the top end of their size range already. Their suggestion to use their made-to-order option, which comes with a significant price hike, felt like a thinly veiled attempt to exploit my predicament for further profit.

Despite my insistence that neither option was suitable for me, they adamantly stuck to their policy, disregarding my rights as a consumer outlined by both the ALC and ACCC. Seeking legal counsel confirmed that my case was indeed aligned with my ACCC rights to a refund, yet One Sleep Empire remained obstinate in their stance.

Adding insult to injury, the quality of their garments did not justify the exorbitant prices or the hassle of dealing with their inadequate customer service. One item, purportedly designed for a D cup, couldn't even accommodate my friend who is a B cup.

In summary, One Empire Sleep not only fails to deliver on their promises of accurate sizing but also demonstrates a blatant disregard for consumer rights and satisfaction. I would strongly advise against patronizing this brand, as their deceptive practices and poor customer service overshadow any potential appeal their products may have.