One Day Tests - Cambridge Anmeldelser 

136
TrustScore 4.5 av 5

4,7

Beliggenhet

Bytt filial

Cambridge Place, CB2 1NS Cambridge, England, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Easy to book and understand the range of blood tests available. Pricing reasonable. I attended the Cambridge branch and parking was available behind the premises plus there is paid on-street parking.... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I had a really lovely experience at the lab. The service was excellent, and the member of staff who helped me was so kind, friendly and professional. She made me feel very comfortable and made the who... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Booking could be simpler, for the situation where you're not able to be your own phlebotomist. As it's not possible to export results as csv or some other form, you need to go through the additional... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Very good service, result back within 24 hours, very calm in the surgery which makes you feel better

Selskapet har svart


Informasjon om virksomheten

  1. Blodprøveinstitutt

Skrevet av virksomheten

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Kontaktopplysninger

  • Cambridge Place, CB2 1NS, Cambridge, England, Storbritannia

4,7

Enestående

TrustScore 4.5 av 5

136 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 98 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(136)

2 891 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Highly Recommended

They were quick to re-book another test for me once the first sample got rejected. One Day tests come highly recommended

9. juni 2025
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Svar fra One Day Tests - Cambridge

Thank you for the recommendation and the 5* review.

Vurdert til 1 av 5 stjerner

Home test is impossible to use

Home test is impossible to use. They then want to charge £29 to have the test in one of their clinics. Will not offer refunds. Well dodgy.

10.04.25 Still no refund from these cowboys.

9. juni 2025
Anmeldelse skrevet uten oppfordring
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Svar fra One Day Tests - Cambridge

Hi Paul, Sorry to hear you had difficulty using the home test kit. If customers either can't or don't want to use the home test kit then we suggest visiting one of clinics. That choice is entirely up to the customer.

Looking at our records, you decided to book a clinic visit, which you didn't attend. When you contacted us, we refunded you the full amount and even waivered the £10 admin fee.

We would appreciate it if you would amend your review and we wish you well with your blood testing requirements in the future.

Vurdert til 5 av 5 stjerner

Quick & Easy - No issues whatsoever

Super easy to book, turned up 30 minutes before my appointment and was invited in. Very kind and professional, no issues with the blood test itself either - quick and easy. Results were delivered within half a week (with one being the next day), and were easily accessible. Would 100% recommend.

23. april 2025
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Svar fra One Day Tests - Cambridge

Thank you very much for leaving us a review

Vurdert til 5 av 5 stjerner

Good experience booking and giving a blood test

I had a good experience booking and giving a blood test. Very friendly service and super fast. I got the results the next day. Thank you!

25. mars 2025
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Svar fra One Day Tests - Cambridge

Really happy to hear about your experience with us. Thank you for leaving a review.

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, visited the Cambridge testing facility, very friendly service and super quick and efficient. Results were equally as fast, within 24 hours. Thank you!

2. april 2025
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Svar fra One Day Tests - Cambridge

Thank you very much for your amazing review of our service.

Vurdert til 5 av 5 stjerner

Quick blood take

Thanks. It was easy with walk in analysis- really worked quick and no pain

12. mars 2025
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Svar fra One Day Tests - Cambridge

Thank you for the 5* review. We really appreciate it.

Vurdert til 5 av 5 stjerner

The appointment was very quick

The appointment was very quick, the person who took the sample was kind and professional. I recieved the results extremely quickly, about 2 days after I did the test.

I would definitely recommend, I have booked follow up tests with them.

Edit: I have since been back for follow up tests, great experience as said before. This time I got the results the next day!

4. mars 2025
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Svar fra One Day Tests - Cambridge

Thank you very much for your kind words and recommending our service. We look forward to seeing you again soon.

Vurdert til 5 av 5 stjerner

Painless

Swift, friendly service and painless blood draw.

19. februar 2025
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Svar fra One Day Tests - Cambridge

Great to hear. Thank you for leaving us a 5* review.

Vurdert til 5 av 5 stjerner

I visited the Cambridge clinic

I visited the Cambridge clinic, the phlebotomist was a lovely lady. Made me feel at ease and was very caring when taking blood. She made sure I felt ok and explained about the health dashboard. I received my results very quickly and it was easy to understand. I recommend this company and I will visit again for sure. Thank you

13. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra One Day Tests - Cambridge

So pleased to hear we were able to help. Thank you for recommending our service.

Vurdert til 4 av 5 stjerner

Blood test

I ordered the test after watching the information video on line. Once the test arrived it was a little tricky taking the sample but I managed to complete the sample and send it off. The results came back really quickly and I was able to do some research on my results on line. I was offered a 15 minute consultation with a doctor to review the results but I found this quite expensive at £85. I appreciate time spent by a doctor is going to be expensive but in my experience discussing the results of a blood test shouldn’t take too long and therefore I feel the quotation was too high.

5. februar 2025
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Svar fra One Day Tests - Cambridge

Hi John, Thank you leaving a review and providing your feedback. In regards to the doctors appointments we price this as competitively as possible and the cost is not just for the appointment but also the time prior to the appointment for our GPs to review the blood test results in detail prior to the appointment. Its important our GPs don't rush this to ensure they offer the very best guidance to our customers.

Vurdert til 5 av 5 stjerner

I was very nervous about the whole…

I was very nervous about the whole thing. Very confused about what I needed to ask. The person was great, very kind, reassuring and knew what needed to be done. Also, no pain!
Highly recommended and will use again.
Michelle

31. januar 2025
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Svar fra One Day Tests - Cambridge

So pleased to hear we were able to help. Thank you for recommending our service.

Vurdert til 2 av 5 stjerner

No PPE worn, hands not washed and dirty towel on bed used from previous patient

The Phlebotomist was lovely however after filling in the forms, I didn't see the phlebotomist wash her hands and during this time she was setting up from the last client leaving, there also was no wipeable bed or couch roll or anything. Just a towel on the bed that the patient previous had also sat on which shocked me considering the room is used to take blood. Then after touching various things like a sharps bin, laptop, pen and clip board, without washing her hands she then was about to take my blood. I looked away so I didn't see and then when I looked round I noticed the lady was only wearing one glove and had taken my bloods without proper PPE on which shocked me. Overall I have left feeling a little concerned about the hygiene and cross contamination at this location. I paid £170 for a private service and I'm very disappointed.

27. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra One Day Tests - Cambridge

Dear Danielle, The Phlebotomist in Cambridge suffered an unfortunate fall and hurt her hand/arm last week. This was brought to the attention of our clinical governance team and a risk assessment was carried out, as to whether she was fit to carry on with her duties. This risk assessment was satisfactory and the phlebotomist was also happy to carry on, however the glove on her injured hand was quite painful.

Whilst there is no requirement to administer the phlebotomy session in gloves, we, as a company, adhere to this wherever possible. Given that, in this particular case, dispensation was issued for one (injured) hand. Again, to confirm, there is no requirement from our clinical team or regulatory bodies to perform phlebotomy in gloves, as long as other infection control policies are followed, such as (in this particular case), long term, clinically approved, sanitisers. We are also aware that you were asked if you were happy to carry on with the appointment, which you agreed to.

In regards to the cover for the bed, and whilst the bed is disinfected after every appointment, due to an earlier rip, at the top of the bed (which was outside of our control and we were unable to correct immediately prior to your visit) this section was covered. We have now using our own disposable covers, whilst the unit is being replaced. I would like to reassure you, we have taken immediate action on this.

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