Customer service provided by Jack today was outstanding and he was so friendly, spoke clearly and we understood everything he said which is very IMPORTANT! He called us on time and explained everythi... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Because the guy who serve me, his very polite and understandable, his very amazing and he helped me regarding how to sign up with life insurance. Thank very much for the great service. Anatasini
Selskapet har svart
The guy I spoke to was lovely and very helpful. I thought signing up for life insurance would be difficult and time-consuming, but I was pleasantly surprised by how easy and quick the whole process wa... Vis mer
Selskapet har svart
How I rate and measured is hard to come by in terms of the other person deal with you.. This person is so awesome, clear, straight forward of how he deal and sell the importance of life cover.. Keep... Vis mer
Informasjon om virksomheten
Om OneChoice
Skrevet av virksomheten
At OneChoice, we help Kiwis protect what matters most with simple life insurance, income protection insurance, and funeral insurance designed for real life.
We believe insurance shouldn’t be confusing or stressful. That’s why eligible customers can apply with no medical or blood tests — making it easier to get cover sorted. Easy as.
Whether you’re protecting your income, looking after your family’s future, or planning ahead for unexpected moments, OneChoice is here to help with flexible cover and friendly service you can count on.
Read real OneChoice reviews and see why Kiwis trust us to help protect the people they love.
Kontaktopplysninger
New Zealand
- onechoice.co.nz
Insurance for Kiwis
4,7
Enestående
81 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service from Jane
Excellent service from Jane. Jane is well spoken, patient, answered all my questions and made me feel important. I was pleased when Jane advised me that there is a free will kit that is provided to me as part of the funeral insurance. That will save me a lot time seeking a will kit elsewhere. Thank you Jane :)
9. september 2026
Svar fra OneChoice
Hi Leaane,
We are happy to hear of the great service that you received when speaking with Jane and we appreciate you taking the time to share your review with us.
Kind regards,
Scott
They taylor to your budget,and very friendly staff
For Me a first time Customer I was very impressed by the way I was spoken to,how they introduced themselves and just my experience was awesome so for me I have accomplished what I had to do ..🤗
So thank you Once again ..
6. september 2026
Svar fra OneChoice
Hi Danini,
Thank you for your lovely feedback! We’re so pleased to hear you felt welcomed and well looked after as a first-time customer. It’s wonderful to know you had such a positive experience with our team.
Kind regards,
Alisa
I dumb founded over weight restrictions found everything easy to understand …
I found everything easy to understand but was disappointed that the highest life insurance i was offered was $100,000 because I'm 118kgs an my BMI is high plus payments were very high compared with other companies so I just went with funeral insurance
11. september 2026
Svar fra OneChoice
Hi Eddy-ann,
Thank you for sharing your review with us, we appreciate the feedback. We assess your eligibility for cover over the phone and do not have access to your medical records to assist in the risk assessment process, and so some of the thresholds for what can be covered and under what terms may be lower than other traditional Insurance policies available on the market.
If you have any questions, please let us know as would like the opportunity to discuss your policy further with you.
Kind regards,
Scott
Svar fra OneChoice
Hi Asenaca,
It is always great to hear of the service our customers receive when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience.
Kind regards,
Alisa
Beautiful customer service
Beautiful customer service, well spoken making sure understanding was clear and if needed they will breakdown the meaning. Approval done immediately.
Best experience I've had.
10. september 2026
Svar fra OneChoice
Hi Alexia,
Thank you for your wonderful feedback! We’re so pleased to hear everything was explained clearly and that our team made sure you felt comfortable and informed throughout the process. It’s great to know you had such a positive experience.
Kind regards,
Alisa
Jackie was absolutely amazing to deal…
Jackie was absolutely amazing to deal with! He helped me organise my life insurance as well as funeral insurance for my parents, and made the whole process so easy and stress-free.
He took the time to explain everything clearly, gave me a range of options, and made sure I understood what would work best for me and my whānau. I really appreciated that he wasn't just trying to sell me something he genuinely listened to what I needed and worked to find the best packages and cover for our situation.
Jackie was professional, knowledgeable, patient and really easy to talk to. I came away feeling confident that my whānau and I are well looked after.
I would 100% recommend Jackie to anyone looking at life or funeral insurance. Thank you so much for all your help, Jackie! 😊
9. september 2026
Svar fra OneChoice
Hi Kura,
It is great to hear of the service that you received when speaking with Jackie and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Very easy to deal with
Very easy to deal with, thoroughly explained and questions answered well…. bonus that my name was pronounced correctly 😊
7. september 2026
Svar fra OneChoice
Hi Awhina,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Scott
Awesome customer service
Awesome customer service, very helpful and goes over questions your not sure of. No hidden secrets I'm happy with my choice today.
7. september 2026
Svar fra OneChoice
Hi Nicky-Lee,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Scott
I'm so so happy to ring with them they…
I'm so so happy to ring with them they are so polite and have really good manners happy for a chat
2. september 2026
Svar fra OneChoice
Hi Kaylena,
Thank you for your lovely feedback! We’re so pleased to hear our team was polite, friendly and made you feel comfortable throughout the conversation.
Kind regards,
Alisa
Svar fra OneChoice
Hi Vernon,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
The rep Gaz was thorough from start to…
The rep Gaz was thorough from start to finish
3. september 2026
Svar fra OneChoice
Hi Sugari,
We are happy to hear of the great service that you received when speaking with Gaz.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Svar fra OneChoice
Hi Leah,
Thank you for sharing your review with us, we appreciate you bringing your concerns to our attention. We would like the opportunity to get in touch with you to ensure your policy is right for you. If you would like to be contacted, please provide us with your details as we would be happy to discuss your Funeral policy with you.
Kind regards,
Scott
Easy to talk to
31. august 2026
Svar fra OneChoice
Hi Kane,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
Amazing and outstanding customer…
Amazing and outstanding customer service by Jayden. Very knowledgeable and engaging regarding the product and super helpful! 10/10 would recommend this service thanks to Jayden!!
2. september 2026
Svar fra OneChoice
Hi Donielle,
It is a pleasure to hear of the great service that you received when speaking with Jayden and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words onto Jayden on your behalf.
Kind regards,
Scott
I understand everything it was easy to…
I understand everything it was easy to happy with that ☺️
31. august 2026
Svar fra OneChoice
Hi Carol,
Thank you for taking the time to share your review with us, it is a pleasure to hear about your satisfaction.
Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.
Kind regards,
Scott
Jane the lady i spoke with was very…
Jane the lady i spoke with was very informative and helpful with everything and gave me a great understanding of life insurance
1. september 2026
Svar fra OneChoice
Hi Meghan,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Zac's exceptional service
Zac (I think that's how you spell his name) was exceptionally helpful, had a vast amount of knowledge around products, services and cover agreement in which he freely provided and was able to clarify any points required with efficiency and ease.
Genuinely he made the whole process easy to understand - If not anything else he is a great asset to the team and I hope is recognized as such
1. september 2026
Svar fra OneChoice
Hi S C S Paniora,
We are delighted to hear of the service that you received when speaking with Zac and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we have passed along your lovely feedback to Zac on your behalf.
Kind regards,
Scott
Svar fra OneChoice
Hi Jainesh,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Scott
Instantly responded to my inquiry of…
Instantly responded to my inquiry of insurance cover! Got a call back in about 2 minutes, so fast! Lovely customer service.
31. august 2026
Svar fra OneChoice
Hi Hinemanu,
It is a pleasure to hear of the great service that you received when speaking with our team member and that you appreciate the prompt call back.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
I Spoke to Jack
I Spoke to Jack, as someone who has anxiety, he made my experience smooth and easy. Now I’m happy to be apart of the one choice family. Thank you Jack 🙏
27. august 2026
Svar fra OneChoice
Hi Michael,
Thank you for your lovely feedback! We’re so pleased to hear Jack made the experience smooth and comfortable for you. We’ll be sure to pass your kind words on to him, and we’re delighted to welcome you to One Choice.
Kind regards,
Alisa
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.