Ombra Lighting bring together a fantastic range of lighting that's a little different to the mainstream. We selected and ordered a pair of Nkuku external wall lights. Unfortunately, the adhesive... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Jake called me back and was extremely helpful One of the Nkuku tea light holders arrived damaged. So Jake has arranged for a replacement set with Nkuku. Both Ombra and Nkuku have excellent custom... Vis mer
I initially experienced some poor communication regarding the delivery of my lamp (the lamp itself was as expected). After I posted an initial 3 star review, they contacted me personally to apologise... Vis mer
Awful customer service. Product ordered, confirmed, paid for then not despatched. When chased after five days, told it was not available from their supplier. Read the small print as they clearly don... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Our mission is to offer award-winning lighting from around the world in one place so together we can transform any space.
Kontaktopplysninger
4,4
Enestående
67 anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The first item I received was defective (the…
The first item I received was defective (the light was scratched) but Ombra Lighting were easy to deal with and arranged for a replacement to be sent out to me very quickly. Great customer service. Thank you.
29. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Ombra Lighting
Glad we could get it sorted for you Tom, we hope you love your fitting. Thank you for taking the time to write us a review.
Pooky lantern
The Pooky light I wanted was out of stock on the Pooky website so was really pleased to find it on Ombra lighting. Ombra lighting got in touch to let me know it would be a few weeks and the light arrived as expected. Very happy with the purchase and customer service.
11. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Ombra Lighting
Happy we could help Cathy. Thank you for taking the time to write us a review.
Wonderful customer service and great products
Great service and really quick responses every time I had a query. The products are wonderful
27. september 2022
Anmeldelse skrevet uten oppfordring
Svar fra Ombra Lighting
Thank you for taking the time to write us a review Stephanie!
Great service
17. januar 2023
Svar fra Ombra Lighting
Happy to help Richard. Thank you for taking the time to write us a review
All round excellence.
It was a pleasure working with Jake, nothing was too much trouble. Incredibly efficient and helpful and quick to respond . I would highly recommend and wish them a successful future .
12. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Ombra Lighting
Thank you for taking the time to write us a review Charlotte. We hope you love all your fittings!
Great quality product and service
22. desember 2022
Svar fra Ombra Lighting
Really happy to help Stephen, thank you for taking the time to write us a review.
very impressed with Ombra Lighting
very impressed with Ombra Lighting. They were very responsive to and helpful with all queries I raised and offer competitive pricing. Also received my light fitting well within the promised delivery window!
15. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra Ombra Lighting
Thank you for taking the time to write us a review Sandi. We hope you love your DCW light!!
Outstanding customer service
From the moment I got in touch, Jake at Ombra Lighting was extremely helpful. He went out of his way to ensure I got my order delivered within a tight deadline, which I really appreciated. Excellent customer service. Thank you so much!
16. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Ombra Lighting
Very happy we could help Amy! Thank you so much for taking the time to write us a review, it's much appreciated.
speedy delivery, great customer service
I sent a message over the weekend about a product. Received a very quick, detailed reply and placed my order. Item arrived more quickly than I had been advised and I was sent an extra message with the tracking details beforehand. Great customer service.
7. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Ombra Lighting
Really happy we could help Sophie. Thank you for taking the time to write us a review.
Svar fra Ombra Lighting
Very happy we could help with this Paula. Thank you for taking the time to leave us a review
Jake could not have been more helpful
Jake could not have been more helpful, really impressed by Ombra’s customer service!
9. august 2022
Svar fra Ombra Lighting
Happy we could help Stephanie! Thank you for taking the time to write us a review.
The team is very helpful and they got…
The team is very helpful and they got my items arrived in time.
29. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra Ombra Lighting
Hi Lin, very happy we could help and get you your lights there in time before your big move. I hope it all went well.
Highly recommend
Exceptional customer service and great range of products. When there was a problem (not of Ombra's making) with the supply, they went out of their way to sort it out and to make sure that I was happy with the outcome. Very quick responses too.
Highly recommend!
16. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra Ombra Lighting
Thank you for your feedback, we were more than happy to help. Glad everything worked out well with your order.
Great quality products and customer service
Recently purchased a Pooky Carrington pendant light. I was kept updated on the dispatch and the light arrived in 2 days from ordering. Really impressed with the light and with the customer service. It looks great on my landing as a feature light above the stairs. Will definitely shop with you again. Thankyou
13. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra Ombra Lighting
Thank you for your review Helen, we were really happy we could help. Enjoy your Carrington pendant!
Above and Beyond
Excellent service. I wasn’t in for the delivery and they actually emailed me to say it had been left at my local post office, I thought it was a lovely personal touch. The product was sent so quickly and I am very happy with it. Thanks Ombra!
23. juni 2022
Anmeldelse skrevet uten oppfordring
Svar fra Ombra Lighting
Hi Hollie, Thank you for taking the time to write us a review. We were more than happy to help :) Enjoy your order!
Svar fra Ombra Lighting
Thank you for taking the time to write a review Marco. We're glad you're happy with your order.
Svar fra Ombra Lighting
Glad you love your Pooky lights Angela. Thank you for the feedback
as an electrical wholesaler
as an electrical wholesaler , I used this company for the first time and i could not have hoped for a better service and price from this company. really got me out of a sticky situation
15. mars 2022
Anmeldelse skrevet uten oppfordring
Svar fra Ombra Lighting
Very happy to help Andy. I think the fittings will look great on your project.
Recently bought new lights for my…
Recently bought new lights for my office. Love the product, and the service was really good, would highly recommend Ombra Lighting.
3. mars 2022
Anmeldelse skrevet uten oppfordring
Svar fra Ombra Lighting
Thanks for taking the time to leave this lovely review Janet, happy we could help.
Great Service and customer support
Great Service and customer support. I would highly recommend this business!
24. februar 2022
Anmeldelse skrevet uten oppfordring
Svar fra Ombra Lighting
Glad you had a good experience, we hope you enjoy your light Beth
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