Olanka Travels Anmeldelser 

++ We had a wonderful trip through Sri Lanka, organized by Olanka Travel. From the moment we met our Driver Tiron, he was incredibly kind and knowledgeable about the country. Not only did he ensure that we traveled safely and comfortably, but he also shared fascinating insights about Sri Lanka's culture and history we would never discovered on our own. His warm personlity and professionalism made our journey truly unforgettable. We can highly recommend Tiron. Thank you for making our trip so wonderful.

- One negative point: Olanka's offer was not entirely clear to us. There were quite a few activities that had to be paid extra. Although it was mentioned in the offer that entrance fees were not included, we did not expect such high extra costs.

I took an incredible 14-day individual tour with a personal driver Tiron, organized by a travel agent Ishani from Olanka Travels. The service was impeccable. Ishani had addressed all my requests in regards the itinerary, and all my needs during the trip. My driver Tiron was extremely professional and friendly, always flexible, knowledgeable and polite. As a result, I have covered absolutely all significant historical and natural landmarks of Sri Lanka, including the Large Adam’s Peak. I would like to thank Ishani and Tiron for such a great service! I would highly recommend the Olanka Travels!

Best response on time and constantly helping as per Clint request and requirements, very good job.

I booked a 6 day tour of Sri Lanka for March 2025 with a private driver with Olanka tours. From the first contact, the communication was exemplary.
Every question was answered in a professional courteous many in a very short space of time. The information provided was comprehensive with schedules for each day including any extra information required such as appropriate clothing to wear, approximate temperature expected and length of time traveling by car.
Usually the company collects you from tge airport but as we were arriving 3 days earlier than the start of the tour to acclimatise we arranged for them to collect us from tge hotel. As you can now probably imagine, this was no trouble and went very smoothly. Similarly when we finished the tour a similar arrangement was made as we were staying for another 6 days in Negombo. Again all ran smoothly.
As for the tour itself , we were collected on day one by Thushara, our guide and driver.
The introduction was lovely and immediately made us feel at ease with his warm smile and pleasant demeanour!
We drove to Kandy and got to know each other a little. It was clear that Thushara was extremely knowledgeable as he had trained as a tour guide many years ago! He amazed us with dates , statistics and local knowledge.
It appeared that his only wish was to make us happy. He also told us stories and showed us pictures of his lovely family.
Each day he would take us on the tour having re-confirmed the itinerary the day before. Then would drop us at the hotel with arrangements for the time to meet the following day. This was a recommended time , so if we wished it to be slightly different he was more than accommodating. Similarly, with the itinerary, it was very flexible and Thushara was open to skipping certain things and adding others.
Without going into the itinerary of every day, I just wanted to give an overview of the service provided by Olanka and in particular Thushara.
TRUST ME, IF YOU CAN, ASK FOR THUSHARA!!!!!!
A trip never to forget, enhanced by the tour by Olanka Travels!!!!!

We went for a very well design 12 nights tour through Sri Lanka and finish with 3 night in a majestic Meeru island resort. Altogether a magical experience. This was definitely one very memorable and enjoyable trip. Dear Olanka and dear Shanika, many thanks for organising such a wonderfull trip.

Josipa & Igor,

Our experience about Sri Lanka is great thanks to Olanka trevel and excellent driver Jude. We were tight with the time, but whole tour was planned carfully and arranged to see as much as possible for the time we had. Sri Lanka is beautiful country with beautiful people and lots of things to see. If you are on the short visit lets profesionals arrange your trip and you as tourist just enjoy and relax. This why we recommend Olanka travels

Our experience with Olanka Travels was perfect. Before our trip, Shanika was very kind in helping us put together the exact package we were looking for. Upon arriving in Sri Lanka, she was always in touch with us. Sumith, our driver, was also a great and kind person, punctual, and helpful. We loved the hotels they booked for us!

We highly recommend Olanka Travels for their people and professionalism. We left Sri Lanka in love with the country. Thank you!

Well I would rate Olanka the highest possible . From the beginning , Navodya made us feel so comfortable and trusted . She was there to answer any questions and she had a wealth of knowledge. From the booking process to leaving the airport , she was constantly in touch . She exactly did what we wanted . Organised an amazing tour , best accomodations and Kamaldeen the best driver guide . In one week , we feel like we had seen everything. The driver guide also had a lot of knowledge.
On the day of departure , we were met by Navodya , Nimisha and Kamaldeen for a farewell and thanked us personally for using and trusting Olanka .
Thank you for the amazing memory Navodya , Nimisha and Kamaldeen .

The Maldives Tour February 2025.
My wife and I used Olanka Travels for our 5-day stay in the Maldives in February 2025. Our travel consultant was Rashmi Wijesinghe and I must say, she exceeded all our expectations. From the very beginning, she worked with us to understand our preferences, priorities, and budget. Her approach was incredibly efficient. She planned our holiday to The Maldives with great care and with minimal fuss, and did not compromise on any details. Rush presented us with at least 4 options and what truly impressed us was the thoroughness of these options. The resort we eventually settled on with Rashmi’s feedback and recommendation was perfect and truly paradise. We thoroughly enjoyed our stay at Dhigali Maldives with its pristine white beaches, turquoise water and coral reefs . I would highly recommend Rashmi and Olanka Travels to anyone looking for a luxurious tropical holiday in The Maldives.

We have returned home after our 11-day journey around Sri Lanka.

First and foremost, we would like to extend our heartfelt thanks to Olanka Travel, and especially to Tharuka, for arranging a truly perfect trip for us in Sri Lanka. The communication regarding our travel arrangements worked exceptionally well via WhatsApp, with Tharuka responding promptly and effectively to all our questions and requests.

Our journey and the many experiences in Sri Lanka were simply perfect and fantastic, largely due to having the world's best guide, Asanka W. We feel incredibly fortunate.

Asanka is an exceptional guide with extensive knowledge of Sri Lanka, and we enjoyed 11 wonderful days and experiences with him. He was always attentive to our needs, incredibly pleasant to be around, spoke perfect English, and was very welcoming and friendly.


We would recommend Asanka as a guide to everyone, and we already miss his delightful company.

Thank you for a memorable experience in beautiful Sri Lanka :-)

Nach unserer ausführlichen Anfrage zu einer 4tägigen Rundreise in Sri Lanka haben wir noch mehreren Mails hin undher festgestellt, dass der Veranstalter überhaupt nicht verstanden hat, was wir eigentlich wollten.
Weder der Abholort wurde verstanden noch dass wir keinen Wert auf Luxushotels legen.
Statt dessen wolltest uns immer am Flughafen Colombo abholen und uns in 4-5 Sternehotels unterbringen.
Wir haben dann dankend verzichtet.

We have just had 20 days in Sri Lanka with a driver guide called Tiron Silva. I cannot rate him highly enough. He absolutely made our trip for us. He was always on time, he was an excellent driver and was very knowledgeable but most importantly he was flexible and took us to some outstanding places. However even more importantly,he was so kind and completely trustworthy.

Tiron, for us made our trip to Sri Lanka unforgettable. Beautiful country and beautiful people.

Sri Lanka
Before I went, I had serious concerns about hygiene, cleanliness and security, I contacted Ms. @dhanesha_d from @olanka.travels, she said my fears were unfounded and I should trust her, the driver she arranged for me was so kind and helpful, he did not leave us alone in any place he deemed risky and made sure we were safe, Ms. @dhanesha_d always continued communication, I had a dream holiday, I will definitely come back again. If you are thinking of traveling to Sri Lanka, definitely contact us, by the way, our driver is Mr.thilina and @dhanesha_d Thank you so much

An Unforgettable Experience in Sri Lanka – Thanks to Darsha Dallage at Olanka Travels and Our Amazing Driver, Amila!

I recently had the pleasure of exploring the beautiful island of Sri Lanka. It was an unforgettable holiday, made all the more special thanks to Darsha at Olanka Travels and our incredible driver, Amila.

From the planning and booking to the moment I arrived, Olanka Travels took care of every detail, ensuring a seamless and stress-free experience. The itinerary was perfectly tailored to my interests, giving me a wonderful mix of cultural exploration, stunning landscapes, and beach relaxation. Each destination was more breathtaking than the last – from the ancient temples and UNESCO World Heritage Sites to the lush tea plantations and golden beaches.

A massive shoutout to my driver, Amila, who made the trip exceptional. Not only was he punctual, professional, and always ready with a warm smile, but his local knowledge and passion for Sri Lanka truly enriched my journey. Amila took the time to share fascinating insights about the country’s history, culture, and traditions, which made every stop along the way even more meaningful. His driving was smooth and safe, and I always felt comfortable and well cared for. I have learned so much during my trip, and it has been a truly fascinating experience.

Amila also went above and beyond in every aspect – suggesting the best local restaurants, helping me navigate hikes and attractions, or even taking extra time to ensure I got the best photo opportunities. His enthusiasm for sharing his country with me was infectious, and by the end of our trip, it felt like I had made a lifelong friend.

I highly recommend Olanka Travels for anyone planning to visit Sri Lanka. Their personalised service and attention to detail are second to none, and with an exceptional driver like Amila, you're guaranteed a memorable experience. I left Sri Lanka with my heart full, and I look forward to returning.

Thank you, Olanka Travels and Amila, for making this holiday so memorable!

Fantastic service from this company: we dealt with Shani Senadeera who helped put the perfect trip together. We took a standard trip and adjusted it and tweaked a couple of hotels and excursions. There is never a time I couldn’t deal with them I would send a WhatsApp message to Shani Senadeera and she would reply promptly. special shout out to our driver Nashante who was always waiting for us and adapted to our requirements through our 12 days.

Avoid Olanka Tours: A Complete Letdown

We booked our Christmas holiday with Olanka Tours, expecting a stress-free trip, but it turned into a disaster.

1. Incompetent Guide Service
The “chuffer guide” was unprofessional, uninformed, and unhelpful. He refused simple detours, ignored our requests, and focused only on parking his car. For example, he declined to drive 2km to a temple, saying, “It’s not in the itinerary.” After five frustrating days, Olanka provided a replacement guide, but the damage was done.

2. Lack of Transparency
Olanka didn’t disclose that tourist entrance fees were 10–20 times higher for foreigners. Our USD $3,100 package excluded all attraction fees, adding nearly $1,000 extra for two people. We had to cancel several activities due to these unexpected costs.

3. Poor Hotel Choices
The “4- and 5-star hotels” were disappointing, with issues like leaky air conditioning, lizards in rooms, and rusty kettles. These were far below the promised standards.

4. Misinformation About Logistics
Our train to Ella was delayed over two hours, but the driver refused to return us to the hotel. Once in Ella, he wouldn’t take us 2km to the Nine Arches Bridge, again saying, “It’s not in the itinerary.”

Final Note
Olanka Tours overpromises and underdelivers. Be cautious of their suspiciously positive reviews—many appear to be from one-time reviewers.

We had an extremely disappointing and frustrating experience with Olanka Travels during our trip planning to Sri Lanka. Here’s a breakdown of the issues we encountered:

1. Bait-and-Switch Tactics with Hotel Bookings
Within just an hour of paying the deposit after receiving their invoice, we were informed that 3 out of the 5 agreed hotels were “unavailable” due to the “peak season,” which they claimed was beyond their control. This clearly shows they did not verify hotel availability before asking for payment or issuing the invoice. Instead of offering proper resolutions, they switched us to poorer-quality hotels but still attempted to charge us for the originally agreed-upon 4-star hotel rates.

2. Unfair Deductions for Hotel Changes
When we opted to book our own accommodations for 3 nights in Mirissa—a location they claimed was a highly touristic and expensive area—they only deducted USD 150 from the total bill. This essentially valued their replacement hotel at just USD 50 per night, exposing how they likely intended to overcharge us while offering subpar alternatives. This practice reflects dishonesty and a complete lack of transparency.

3. Deceptive Refund Policy
After deciding not to proceed with them, the agency refused to provide a cash refund, wanting to offer only travel vouchers instead. They claimed this was part of their refund policy, but their written policy or invoice contained no mention of such restrictions. This attempt to mislead and manipulate customers is incredibly unethical.

4. Unresponsiveness After Payment
Our agent from Olanka Travels, Amandi, was very responsive during the initial discussions - going as far as arranging weekend call and frequently pushing for the deposit. However, after we paid and chose to cancel due to their failure to deliver as agreed, they became unresponsive. Over a week has passed since we requested a cash refund, and they are still "seeking management approval." This delay is completely unacceptable.

Conclusion
Olanka Travels’ conduct was unprofessional, unethical, and deeply disappointing. They prioritize securing payments over fulfilling customer expectations and fail to take responsibility when issues arise.

I strongly advise against booking with this agency. Instead, book a driver directly, we received a quote of just USD 700 for 9 days, and arrange your own accommodations through platforms like Booking.com. We were able to book better-quality hotels within our budget despite Olanka Travels’ claims that we would not find good rates elsewhere.

I am still waiting for their response regarding my refund and plan to report them to the Consumer Affairs Authority for misrepresentation and deceptive practices.

Do better, Olanka Travels!

I always wanted to organise a tour in Srilanka and didnt know how I could do it. Luckily Olanka Popped up and that was the best thing which happened to me.

This was my best trip ever not only Srilanka but wherever I have been . I have to say Kanishka in Operations was so helpful, accomodative and knew exactly how I wanted. In addition the Driver/tour guide Kamal was so professional and knew exactly what we required. Drove very professionally and was very friendly.
the whole tour was 7 days and we did not have a single bad experience. Everyday, every moment was so memorable with so many different beautiful places visited. Saw the beauty of Srilanka which I wouldn't have ever done if not for Olanka. The accommodation was great and exactly the way I would have wanted. It was a dream come true to me.
It rained one day and we were to go to to Meemure and it was muddy was told. Kamal the driver called Kanishka and organised to go to Polonnaruwa instead with no additional cost. It was amazing service and very professional
I cant wait to go back again on another memorable tour in Srilanka with Olanka and will never hesitate to recommend Olanka to anyone who would want to travel and experience the beauty of Srilanka which lot of friends are inquiring from me already.

the experience was exceptional and met my expectations above and beyond

Thank you Olanka. I will remember this tour for many many years

Trip was well planned by Chathumi and Rashmi. Had a 11 day trip. Driver Indrajith was professional in bringing us to places.

The hotel choices were great except for Marissa, Hotel Mandara. Hotel seems to be very old and not kept up to date. The location was too inside.

Great trip. Tour from 1st September to 4th September 2024. From Colombo to Kandy,Nuwara Eliya and back to Colombo. Had Very nice and enjoyable trip. Tour accommodations were excellent in both Kandy and Nuwara Eliya in 5 star hotels. Chauffeur shelom was very cordial and having excellent driving skills. Took us in whole trip professionally and very decent manner. Thanks to Chama for arranging the amazing tour.