Olanka Travels Anmeldelser 

228
•
TrustScore 5 av 5

4,8

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Se hva andre synes

Vurdert til 5 av 5 stjerner

Olanka travels arranged everything for my Sri Lankan trip (flight and visa DIY). The hotels they selected were good ( have option to select 3 star and 4 star). The booking process was smooth (pay 30%... Vis mer

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Vurdert til 5 av 5 stjerner

My husband and I together with my brother and sister in law had a very memorable 17 day holiday in Sri Lanka. As my brother had visited Sri Lanka before we customised our travel with Olanka Tours.... Vis mer

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Vurdert til 5 av 5 stjerner

We were a group of 5 women friends celebrating significant birthdays eotjn Sri Lanka and found Olanka great to deal with, we had a number of calls pre trip to tailor our itinery. Our driver Asela was... Vis mer

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Vurdert til 5 av 5 stjerner

We had a fantastic experience with Olanka Travels for our trip to Sri Lanka! Everything was organized down to the smallest detail, with impeccable professionalism from the very first contact. A spe... Vis mer

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Informasjon om virksomheten

  1. Turoperatør

Skrevet av virksomheten

Olanka Travels - Trusted by Travellers Worldwide Olanka Travels is a premier destination management company headquartered in Colombo, Sri Lanka, with a global footprint extending across Australia, the UK, the USA, India, and strategic partner networks in the Maldives and Vietnam. Our reviewers consistently highlight our professionalism, personalised service, and unwavering commitment to delivering unforgettable travel experiences. Travellers commend our expert consultants for crafting tailor-made itineraries that effortlessly blend cultural immersion, stunning landscapes, and hassle-free logistics. Guests particularly value our responsive booking process, attentive guides, and dedicated drivers, noting that every detail is handled with care. Many describe their journeys with us as once-in-a-lifetime experiences, praising the warmth, professional ethics, and reliability of our team. With thousands of happy travellers and growing global recognition, Olanka Travels continues to set the standard for trustworthy, customer-focused travel experiences in Asia.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

228 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,8

Alle anmeldelser

(228)

83 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

The tour was tailor made for us.

The tour was tailor made for us.
De tweede keer dit geweldige eiland bezocht.
Deze keer precies gedaan waar ONZE interesses lagen namelijk natuur.
Twee heerlijk weken gereisd met een zeer ervaren chauffeur en gids Douglas. Hij wist ons feilloos door het chaotische verkeer van Sri Lanka te loodsen. Of het nu in de straten van Colombo was of ver in de Jungle in Gal Oya, Douglas bracht ons overal heen. Met een smile en leuke suggesties heeft hij onze reis onvergetelijk gemaakt. Als Backup hadden wij alle dagen Rasmi op What app, we hoefden maar de te vragen en het werd geregeld. Total geen zorgen en een aangepaste reis naar onze wensen.

26. september 2025
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Thank you for your wonderful feedback. We're delighted to hear that your return visit to Sri Lanka was so perfectly tailored to your interests and that Douglas's expertise and guidance made your nature-focused journey unforgettable. It's great to know that Rashmi's daily support provided you with such peace of mind. We truly appreciate your trust and look forward to welcoming you back for another customized adventure.

Vurdert til 5 av 5 stjerner

Srilanka Tour (22-28 Oct)

The overall tour was well managed and specially comfortable for my parents.

Special thanks to Methmi (our tour manager) and Mr. Dayal (our tour guide) for making our trip memorable.

22. oktober 2025
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Thank you for your kind words. We're delighted to hear that your tour was comfortable for your parents and well managed throughout. We truly appreciate your special mention of Methmi and Dayal. We'll be sure to share your compliments with them. We hope to welcome you back for another memorable journey.

Vurdert til 5 av 5 stjerner

Trip to Sri Lanka in October

Our trip arranged by olanka was truly memorable. The entire process ws seamless from booking. What made our trip extra special was our Driver and guide Thushara. He gave us detailed ourview of each location and also entertained our 2 year old son so we could get a few moments to ourselves during shopping/ photos. Thushara gifted us a beautiful memento to make our trip memorable as well. Would highly recommend asking for Thushara while doing your trip. The weather played foul sometimes, but Thushara was ready with umbrellas and always open to changes in our schedule as per our comfort.
Sri Lanka is a beautiful country and people like Thushara make the experience more memorable.

18. oktober 2025
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Thank you for sharing such a heartfelt review of your journey. We are delighted to hear that your trip was truly memorable and seamless from start to finish. It brings us great joy to know that Chathumi's prompt support and Thushara's thoughtful guidance made your experience so special. We will be sure to share your kind words with them—especially your appreciation for Thushara's dedication and the personal touches that meant so much to your family. We truly appreciate your strong recommendation and hope to welcome you back to Sri Lanka for more beautiful memories.

Vurdert til 5 av 5 stjerner

Culture

Experience was great,happy .children will learn alot about culture .

21. september 2025
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Thank you for your wonderful feedback. We're delighted to hear that your family had a great and happy experience, and that the journey was both enjoyable and educational for your children. Nothing brings us more joy than knowing we helped create meaningful cultural memories for your family. We hope to welcome you all on another enriching adventure soon.

Vurdert til 5 av 5 stjerner

The second amazing experience

The arrangements done by Olanka were simply superb and the point of contact at Olanka (Ms Rashmi) is one of the most polite and friendly individuals I've known.
This was my second vacation trip through Olanka and Ms Rashmi

15. juni 2025
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Thank you for your continued trust and for your incredibly kind words. We are delighted to know that your second vacation with us was simply superb. It means a great deal to us that Rashmi's polite and friendly nature made such a positive impression. We will be sure to share your heartfelt compliments with her. We look forward to welcoming you back for another wonderful journey in the future.

Vurdert til 4 av 5 stjerner

Mostly fantastic

Good communication with the agent Rashmi, great driver Lakmal, really enjoyed the things we saw. Very well organised, however the only issue for me was when we initially got a quote, and we got told that we had three weeks to decide, it wasn’t made clear that the quote was only available unless the hotels were booked up. Reservations should be held if there is a due date stated in the quote. Because of this, the itinerary changed and the price went up, even to the point where we had to organise a hotel for ourselves for a brief period (easily managed via booking.com but not what was expected). The tour was definitely worth it and planks did well to accommodate our needs/wants. I do recommend them though and they give you a very warm welcome to the island.

28. juli 2025
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Thank you for sharing your detailed feedback and for your kind recommendation. We're delighted to hear you enjoyed your well-organized tour and that Rashmi's communication and Lakmal's driving contributed positively to your experience.
We sincerely apologize for the misunderstanding regarding the quote validity and the resulting changes to your itinerary and accommodations. We truly appreciate you bringing this to our attention, as it helps us improve our processes for future travelers.
Despite this initial hiccup, we're glad to know the team worked to accommodate your needs and that you found the tour worthwhile. We hope the overall warmth and quality of your experience left you with beautiful memories of the island. We would be honored to welcome you back again under smoother circumstances.

Vurdert til 5 av 5 stjerner

Highly recommend

Highly recommend. Great Supporting Team. 💪🏻

9. september 2025
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Thank you for your kind recommendation and wonderful feedback.
We truly appreciate your trust and look forward to welcoming you on another memorable adventure soon.

Vurdert til 1 av 5 stjerner

INFLATING PRICES TO AVOID HONOURING OUR VOUCHER

We have had an extremely disappointing and frustrating experience with Olanka Travel. The company appears responsive and helpful only up until payment is made—after that point, the service becomes completely unprofessional and unreliable.
We initially opted to change our travel plans and were issued a voucher, which we were told could be used toward a new booking. However, when it came time to actually use the voucher, the quoted price inexplicably skyrocketed. In an attempt to make it work, we agreed to remove several activities and two nights of accommodation. Despite these substantial changes, the overall price dropped by only around $300—an amount that clearly does not reflect the value of what was removed. This strongly suggests that Olanka Travel is deliberately inflating prices to extract as much money as possible from customers.
Additionally, we were suddenly informed that only one voucher could be used toward the booking—information that had never been disclosed to us previously. We have now requested a copy of this alleged "policy" twice via email, and have yet to receive any evidence of its existence. This lack of transparency leads us to believe that the policy either does not exist or is being invented as a way to avoid honoring the full value of what we are owed.
After comparing prices externally, we discovered that Olanka Travel was inflating the total trip cost by the amount of the voucher, only to then "deduct" that same amount—essentially nullifying the voucher’s value while falsely appearing to apply it. This is deceptive and unethical.
We are in the process of filing a formal complaint with the Consumer Affairs Authority, as these practices are not only misleading but potentially illegal. We strongly urge anyone considering Olanka Travel to avoid them entirely, as their dishonest tactics will likely end up costing you far more than expected.

1. september 2025
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We are sorry to hear about your disappointment and would like to clarify the situation. Your original tours were booked in June 2023 and later cancelled, which is why two separate vouchers were issued. At your request, these vouchers were extended for an additional two years. You re-engaged with us in May 2025 to plan a new trip, and during this time global travel costs had changed significantly, which is reflected in the revised quotations provided.
As per our policy, only one voucher can normally be applied to a new booking. However, to be flexible and fair, we made an exception and honored both vouchers—together covering nearly 80% of your original advance payment toward the new itinerary. The price differences you noted were influenced by upgrades (such as Lagoon Access rooms) and shifts in destinations (e.g., Nusa Dua, where hotel rates are considerably higher than Ubud). These factors offset the reductions expected from removing other nights or activities.
Throughout the process, our team has provided multiple itinerary options across Sri Lanka, Maldives, Vietnam, Cambodia, and Bali to accommodate your requests as best as possible. We regret if any of this was not clearly communicated and remain committed to assisting you. If you would like us to proceed with finalizing the hotel arrangements using your voucher balance, please reach out to us directly at support@olankatravels.com or the agent you were in touch with.

Vurdert til 5 av 5 stjerner

O Lanka Sri Lanka We just recently planned a trip with…

We just recently planned a trip with Olanka who were so accommodating & very patient with all my changes . The meals , accommodation, tours & driver were exceptional . I would highly recommend this company for a well planned trip . 10 out of 10 !!

24. august 2025
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Thank you for your wonderful feedback and the perfect rating. We're delighted to hear that you found our team accommodating and patient throughout the planning process. It's fantastic to know that the meals, accommodation, tours, and driver all contributed to making your trip exceptional. Your high recommendation means a great deal to us. We look forward to welcoming you on another beautifully planned adventure in the future.

Vurdert til 4 av 5 stjerner

Trip to Sri lanka

Trip to Sri lanka
My husband, daughter and I visited Sri Lanka for the first time in August 2025 and we chose Olanka Travels to plan our holiday. It turned out to be a truly wonderful experience.
Our travel agent, Chamathsara, did an outstanding job. Thanks to her, we were able to visit many beautiful places, immerse in the rich culture, explore historic sites and enjoy the amazing food. She went the extra mile for us, always checking in and making sure everything was going smoothly during our stay. She has now become a dear friend to us.
Our driver, Samitha was also very easygoing, drove carefully and made sure we discovered some truly memorable places along the way.
We are very grateful for the warm hospitality and excellent service, and we would wholeheartedly recommend Olanka Travels to anyone planning a holiday in Sri Lanka.

30. august 2025
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Thank you for sharing such heartwarming feedback about your family's first trip to Sri Lanka. We are delighted to know that your experience with us was truly wonderful. It brings us immense joy to hear how much you appreciated Chamathsara's dedication and personal touch. We will be sure to share your kind words with her—she will be thrilled to know she made such a positive impact and is now considered a dear friend. We are also glad that Samitha’s careful driving and insightful guidance added so much to your journey. Your gratitude means the world to our team. We truly appreciate your wholehearted recommendation and hope to welcome you back to Sri Lanka.

Vurdert til 5 av 5 stjerner

Recommendation for Olanka Travels &…

Recommendation for Olanka Travels & Monila

I recently had the pleasure of booking a trip to the Maldives through Olanka Travels, and I couldn’t be happier with the experience. From start to finish, everything was organized flawlessly, making the entire trip truly unforgettable.
A special thanks goes to Monila, who was exceptionally attentive and professional throughout the planning and during the trip itself. She took care of every detail, responded promptly to any queries, and ensured everything ran smoothly. Her warm and helpful approach made the entire process stress-free and enjoyable.
If you're considering a getaway and want a reliable, well-organized, and customer-focused travel agency, I highly recommend Olanka Travels—and be sure to ask for Monila!

3. september 2025
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Thank you for your wonderful review! We're absolutely delighted that Monila and our team made your Maldivian getaway so seamless and unforgettable. It's heartwarming to hear how Monila's attentiveness, professionalism, and prompt responses ensured every detail was perfect, allowing you to fully relax and enjoy your trip. We're honored by your high recommendation and can't wait to help you plan your next dream vacation!

Vurdert til 5 av 5 stjerner

An Unforgettable holiday in Singapore.

We had an amazing holiday organized by Olanka Travels.
Mr.Ananthasaee's customer service was the best. whole tour been planned well and everything was perfect. we had a great time in Singapore.

thank you so much to the whole team (both in Sri Lanka & in Singapore).
we will definitely travel with you guys in the future.
keep up the amazing work..

24. august 2025
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Thank you for your wonderful feedback. We're delighted to know you had an amazing and well-organized holiday in Singapore. Your kind words for Ananthasaee and our team are greatly appreciated—we'll be sure to share your compliments with everyone involved. We look forward to welcoming you on another memorable journey soon.

Vurdert til 5 av 5 stjerner

The best way to experience Sri Lanka

We decided on spending our honeymoon travelling around Sri Lanka with Olanka Travel. This travel has exceeded our expectations to say the least. And all that thanks to Thushara - our driver and tour guide, who became a dear friend. To this day when someone asks us what was the best in our Sri Lanka trip, without a hesitation we repeatedly answer - THUSHARA! :) We were a bit afraid of booking the trip in advance from Europe, but we can assure everyone that there is nothing to be afraid of. We were taken care of greatly, we were always comfortable and Thushara was always one step ahead predicting our needs and facilitating them. We saw incredible views, we immersed ourselves into the culture and definitely fell in love with Sri Lanka. We need to be back one day and there is no one else other than Thushara who we would like to explore this beautiful country with. Thank you so much!

12. juli 2025
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Thank you for trusting us with your honeymoon and for your incredibly heartfelt words. We are overjoyed to know that your journey exceeded expectations and became such a cherished memory. We are truly honored by your praise for Thushara. It is wonderful to hear that his attentive and thoughtful service made him not just a guide, but a dear friend. We will be sure to share your glowing words with him—he will be deeply touched. It was our pleasure to ensure you felt comfortable and cared for from the moment you booked. We are thrilled you fell in love with Sri Lanka and can't wait to welcome you back for another adventure with Thushara.

Vurdert til 5 av 5 stjerner

Amazing Sri Lanka, wonderful experience, exceptionally well organised

We had a wonderful experience with Olanka Travel during our trip to Sri Lanka. From the very beginning, the process of designing our trip and onboarding was smooth and seamless, thanks to the great support of Chama, who made everything easy and stress-free.

During the trip, everything was exceptionally well organized, and a special mention goes to our guide and driver, Dayal. His experience, kindness, and helpfulness truly made the difference. He was flexible in accommodating our requests and changes of plans, and always gave us valuable advice on what to prioritize and how to best schedule our days.

We highly recommend Olanka Travel, and if you are planning a similar trip, we strongly suggest asking for Dayal—he will make your experience even more memorable!

15. august 2025
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Thank you for your wonderful feedback. We are delighted to hear that your experience was so seamless and memorable from start to finish. It’s fantastic to know that Chamathsara’s support made the planning process easy and stress-free. We will certainly share your kind words with her. We are also thrilled that Dayal’s experience, kindness, and flexibility made your journey so special. Your high praise means a lot, and we’ll be sure to let him know how much you appreciated his guidance. We truly appreciate your strong recommendation and look forward to welcoming you back to Sri Lanka someday.

Vurdert til 5 av 5 stjerner

It was a 12 day trip in Sri Lanka for…

It was a 12 day trip in Sri Lanka for me and my husband with private guided tour. I found them online and it is a trustworthy agency. Anjali the girl from the agency replied to all our needs before and during our stay. The tour was well organized, the hotels were nice as well as the itinerary. Our Guide Thushara was amazing from the beginning till the end. He knows very well the country and the culture and he explained everything in detail. He is the best guide that we ever had and he made our trip so special. Definitely ask for him if you book a tour and you won’t regret it . Thank you so much Thushara for everything!

4. august 2025
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Thank you for your wonderful review! We're absolutely delighted that Anjali and Thushara made your tour of Sri Lanka so special. It's fantastic to hear how Anjali's attentive planning ensured a seamless experience, while Thushara's deep knowledge and passion for his country brought your journey to life. We're honored by your high praise and wholehearted recommendation—Thushara truly is a gem! We can't wait to welcome you back for another unforgettable adventure.

Vurdert til 5 av 5 stjerner

I recommend Olanka

So it was my 1st trip to wonderful Sri Lanka with Olanka travel.
Can tell,that this is trustfull agency.
They made for me so active tour,and less for a week I explored half of island without stress and rush.
Special thanks I wanna say for my good friend and driver Ajmeer!
He wasn't been a driver only,he was guide(above his responce),security,great advicer ,nice companion and FRIEND!
He entertained me full week!
Wasn't boring at all!
Guys,I highly recommend Olanka agency ,if u decide to explore this amazing country!
Just my small advice-read hotel reviews urself also.
So,it was hyperactive and friendly trip!
Sri Lanka,Olanka one love ❤️

12. august 2025
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We appreciate your positive review and your decision to book your first trip to Sri Lanka with us! We're overjoyed that Ajmeer went above and beyond as your friend and Guide while showing you half the island stress-free, making your week truly unforgettable. Hearing how his enthusiasm and knowledge made every moment enjoyable is amazing. We look forward to seeing you again for more exciting adventures!

Vurdert til 4 av 5 stjerner

It was a well organised private tour…

"It was a well organised private tour for 12 days for my family. Most of the Hotels (4* & 5*) were great with great facilities, gestures, good meals and friendly staff. Our tour assistant Ms Chamsthsara was exceptional and prompt with all our queries. Our Chauffeur Dinesh was excellent, friendly and great with our grandkids too. Thank you Olanka Travels. K & S Family - Australia"

18. juli 2025
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Thank you for your wonderful review! We’re delighted that Chamathsara and Dinesh made your family tour so memorable with their exceptional service. It’s fantastic to hear you enjoyed the handpicked hotels and that Dinesh’s friendly guidance was a hit with your grandkids too! We’re honored by your trust and would love to welcome your family back for another seamless adventure.

Vurdert til 5 av 5 stjerner

Unforgettable Sri Lanka Adventure!

Unforgettable Sri Lanka Adventure with Olanka Travels – Huge Thanks to Shanika and Shalom!

We’ve just returned from an unforgettable 18-day journey across the beautiful island of Sri Lanka, and it was nothing short of extraordinary—thanks entirely to the incredible team at Olanka Travels.

From the very beginning, Shanika was a dream to work with. She was responsive, professional, and wonderfully attentive to our needs. Organizing a trip for a group of six can be complicated, but Shanika made it feel effortless. Every detail of our itinerary was carefully curated to match our interests and preferences, and no request was ever too much. Her attention to detail, efficiency, and warm communication gave us total confidence from start to finish—and made the planning process stress-free and enjoyable.

We also had the added pleasure of meeting Shanika in person on our last day in Colombo, which was an absolute treat. It was lovely to finally put a face to the name behind the flawless organization. Her warmth and genuine care for our experience shone through in person just as it did throughout the planning stages.

Equally amazing was our driver and guide, Shalom. From the moment we met him, we knew we were in good hands. He was consistently punctual, professional, and incredibly friendly. The vehicle was spotless, spacious, and comfortable throughout our journey—an essential part of making long drives pleasant.

Shalom’s local knowledge and thoughtful recommendations added so much depth to our experience. He was always attentive to our needs and made sure we felt comfortable and safe wherever we went. His passion for sharing the beauty and culture of Sri Lanka was clear every step of the way, and by the end of the trip, we felt like we were saying goodbye to a dear friend.

This was a trip we will treasure forever, and it wouldn’t have been possible without the dedication and care of Shanika and Shalom. If you're planning a visit to Sri Lanka, we can’t recommend Olanka Travels enough.

Thank you, Shanika and Shalom, for the adventure of a lifetime!

14. juli 2025
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Thank you for your heartfelt and glowing review! We're absolutely overjoyed that Shanika and Shalom made your 18-day Sri Lankan adventure so seamless, enriching, and truly unforgettable. It's wonderful to hear how Shanika’s planning and warm professionalism put your group at ease, while Shalom’s expertise, spotless service, and genuine passion for his homeland turned every moment into a cherished memory—right down to that special in-person meeting in Colombo!
We’re deeply touched that you considered Shalom a friend by journey’s end—that’s the highest compliment we could hope for. Your trust and enthusiastic recommendation mean the world to us, and we’d be honored to welcome you all back for another extraordinary Sri Lankan chapter.

Vurdert til 5 av 5 stjerner

Maldives 🌴🐠🏖️ ✨…

We planned our Maldives tour through Olanka travels, and we’re so grateful to have been connected with Ms Monila Ebert who guided us every step of the way.

From the moment we started planning, she made the entire process smooth and stress-free — helping us choose the perfect resort, arranging special facilities and being available to assist us throughout the trip. Everything was well-organized and perfectly arranged, allowing us to simply relax and enjoy our special moments in paradise.

A heartfelt thank you to Ms Monila Ebert for making our dream honeymoon a reality. If you’re looking for a reliable and caring travel expert, we highly recommend reaching out to her through Olanka travels. 💙🌴✨

11. juni 2025
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Thank you for your heartfelt review! We're absolutely delighted that Monila made your Maldivian honeymoon so magical with her expert guidance and thoughtful planning. It's wonderful to hear how she transformed your dream into reality—from selecting the perfect resort to ensuring every detail was seamless, allowing you to fully cherish those special moments. We're honored by your trust and wholehearted recommendation, and we'd love to help create more unforgettable memories for you in the future!

Vurdert til 1 av 5 stjerner

Very disappointing experience - simply scammers

Absolutely not 1) They scammed me by promising something & reality was completely 2) it takes you 100 call to get 1 answer during critical situation (3)I had to drag and carry my luggage in the middle of nowhere & lost 6 hours of my day when their driver hit a pedestrian with no acknowledgement or compensation from them. If you have already registered with them, make sure you don't complete payment until you return as they are not trustworthy. it was truly a very disappointing experience with them

4. juli 2025
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We’re genuinely disappointed to read this review, especially considering the level of real-time support extended to you during your trip and the ongoing efforts made to assist you even after your tour ended. The unfortunate accident involving a pedestrian occurred on your way to Colombo, during the final leg of your tour. As you acknowledged in a video you shared, the pedestrian was at fault, and the driver was not to blame. Your driver responsibly transported the injured person to the hospital and returned in 20 mins to assist you. You were taken to Ambepussa Rest House while a replacement vehicle was dispatched from Colombo — which takes approximately 3 hours. Despite the situation, you were never left without support. Your assigned agent was coordinating with our transport team and management, and Head of Customer support personally spoke to you to explain the steps being taken during the incident.
The only reason your agent wasn’t instantly reachable was because she was actively working with our team to arrange your backup transport. She returned your call after confirming the safest course of action. Communication from our side was constant and cooperative throughout. Your mentioned 100 calls would have delayed us in providing proper solution.
It’s important to note that while the accident happened on your way to your final hotel stay, your compensation claim included expenses such as laundry, buffet meals, and bar bills from your previous stays — which occurred before the incident. These costs were unrelated to the accident or any service failure. We respect your right to share your experience. However, for the benefit of future travelers, we believe it is important that the full context — and the support you did receive — is presented accurately.

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