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Okoaskin Anmeldelser 5

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TrustScore 3 av 5

3,0

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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

5 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 75 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Great product, definitely worth trying

The dual action lifting cream really works. It HAS to be applied over moisturizer though, or it will leave a film.
I can't say enough about this product! It erases fine lines. Doesn't do a lot for deep wrinkles or sagging though. I'm on my 3rd month and can see my fine lines improving without it on.
Don't know why others had a bad experience. Their customer service is great too, they got back to me with 1 day.
Also I am a real customer, they haven't paid me. I wrote this review so others would think about trying it because it has really helped me put my best face forward.

7. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Okoaskin

Thank you so much for taking the time to share your experience - we appreciate your thoughtful feedback 💙

We’re so glad to hear that you’re seeing real improvements and that the product has been helping you feel your best. Your note about applying it over moisturizer is especially helpful, and we know it will benefit others as well.

It means a lot that you chose to share your honest experience, and we’re really grateful to have you as part of our community.

Vurdert til 1 av 5 stjerner

Do not purchase

This is a continuation of a previous review. I still haven’t received a reply for my return. I have received a cancellation. Julie is supposedly working on why I haven’t received a response to me return. I have no hope at this point.
Terrible customer service. Awful product with 2 endocrine disrupter in it. Do not purchase from this company.

23. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Okoaskin

Thank you for following up, and I’m really sorry to hear how frustrating this experience has been - that’s definitely not what we want for our customers.

I can confirm that your subscription has been canceled, and there’s no need to return the product - you’re welcome to keep it.

I’m also following up internally to understand why there was a delay in responding to your return request, as this isn’t the level of service we aim to provide.

We truly appreciate your feedback, and I’m sorry again that your experience hasn’t met expectations.

Vurdert til 1 av 5 stjerner

Customer service sucks

Customer service sucks. I canceled my subscription online but they require a phone call which I couldn’t take because I screen my calls and when I’m working I can’t take personal calls. I chatted with them and I’ve received multiple emails trying to convince me to keep my subscription but I just want to cancel. I already said I didn’t see any difference why would I continue to use something that doesn’t do anything for me. I’ve been using it over a month twice a day and no difference.

14. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Okoaskin

We understand how frustrating it is to go through multiple steps just to cancel, especially when you’ve already made your decision. We’re currently working on improving our system to make cancellations much simpler and not require additional steps like phone calls.

Regarding your subscription and refund, if this has not yet been fully resolved, please reach out to our support team again at hello@okoaskin.com, and we will make sure your case is handled as quickly as possible.

Thank you for your feedback—it truly helps us improve.

Vurdert til 1 av 5 stjerner

If I could give no stars or negative…

If I could give no stars or negative stars I would.

I signed up for the wrinkle cream subscription and received my 1st bottle and it did nothing except leave a white film on my face that I didn’t see until people would point it out to me. This happened 3 separate times and it did nothing for my wrinkles. So I went into the site to cancel and a pop up message comes up saying they want more info for why I’m cancelling and say someone will call me within 24 hrs. I called them and each time it says there’s no one to take the call. I left a message. I emailed them 3 times. I finally got a text from them and told them what was happening and the response was to use the link sent to cancel which send you right back to the same place and the same message that they will call you. When someone finally responded to my email it was also the same message to follow the link and now after two weeks, 6 emails, 4 text conversations, 3 phone calls the subscription is still active and I have to escalate it to the credit card company. I’m livid. This company is a total scam company. Product doesn’t work. Links don’t work. Customer service is a joke.

DO NOT BUY ANYTHING FROM THEM.

26. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Okoaskin

I’m really sorry to hear about your experience - this is not the experience we want anyone to have, and I completely understand your frustration.

Regarding the white film, we recommend applying a moisturizer beforehand, as this can help the product absorb more evenly and prevent any visible residue. That said, we appreciate your feedback and understand how frustrating that experience must have been.

More importantly, we sincerely apologize for the difficulty you encountered while trying to cancel your subscription. This should be a simple and smooth process, and we’re actively working on improving it.

Unfortunately, we’re not able to reach out to you directly from this platform. If your subscription has not yet been canceled, please contact us at hello@okoaskin.com, and we will make sure this is resolved for you as quickly as possible.

Thank you for bringing this to our attention, and again, I’m very sorry for the inconvenience caused.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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