I collected my Fjallraven jacket today having had Oily Jack do its first wax treatment. In all respects an incredibly positive experience. Communication was clear and frequent Interaction at th... Vis mer
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I have just collected the third Barbour jacket that Ashley has customised for me, this time a 97 Border I bought for my son. It needed some stitching and a re-wax, but as with the other two jackets, A... Vis mer
I recently popped into the Oily Jack shop/workshop to drop off a jacket to be rewaxed. I had a pleasant chat with the owner, Ashley, very pleasant & helpful. My jacket has just been returned by R... Vis mer
When my re waxed and cleaned jacket was unpacked, I couldn't believe it was the same jacket I sent away. To quote my wife prior to sending to Oily J, ' that jacket needs the bin. It smells of o... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
OILY JACK ENGLAND is a proudly British brand based in Kent, UK that specialises re-waxing and repairing wax jackets since 2021.
Kontaktopplysninger
Storbritannia
- contact@oilyjack.co.uk
- oilyjack.co.uk
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The team went the extra mile and…
The team went the extra mile and completed a number of excellent repairs to a very old but much loved jacket that have brought it back to life! Thank you Oily Jack. Sue
23. mars 2025
Great speedy service!
21. mars 2025
I was delighted to receive my Belstaff…
I was delighted to receive my Belstaff Trialmaster Chequered Flag jacket back now looking like new. I will definitely use and recommend Oily Jack again.
2. april 2025
Anmeldelse skrevet uten oppfordring
Excellent service from start to finish.
Excellent service from start to finish.
Ashley was able to provide expert guidance on the correct cleaning and reproofing procedure , based on the age of my two jackets.
4. mars 2025
Great customer service
Great customer service, and went out of their way to ensure the best quality material was used. Absorbing the cost of a more expensive service. Highly recommend.
3. mars 2025
Superb service.
24. februar 2025
Oily Jack carried out a repair on my…
Oily Jack carried out a repair on my jacket. Fantastic service and communication start to finish. Highly recommended.
24. februar 2025
Very uncommunicative
Very uncommunicative. My emails were repeatedly ignored so I went elsewhere.
Update: Yes, to answer the question below, I was emailing contact at oilyjack.co.uk
10. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Oily Jack England
Hello Oliver,
We do apologise you have been having communication issues.
We take pride not only in our work as well as our communication.
Can you please confirm your were contacting contact@oilyjack.co.uk as we have no pending inquiry’s from an Oliver.
Repair
My jacket required some minor stitching repairs. The team have repaired my jacket and returned it within the given timescales.
Top quality service from start to finish. Thankyou all ❤️
6. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Oily Jack England
Hey Robert,
Huge thanks for taking the time to leave feedback about experience with us! Incredible jacket to have worked on, a real treat. We hope your son didn’t even realise it had gone by the time it arrived home😀.
Loved the quality of the wax, but needed to be quicker
Loved the quality of the rewaxing, but it took just under 3 months for the work to be completed, which was much longer than I wanted. I also emailed for a repair to be added to my order and this was not completed.
29. januar 2025
Svar fra Oily Jack England
Hello Paul,
Many thanks for taking the time to share your thoughts on our services. I have provided below the public notice we listed on our website on the “4th of November 2024” at the time of your order regarding us moving our business premises.
WE ARE MOVING!
“We are still taking your orders; however, all orders received from the 4th November 2024 will only be processed to the point of receiving the jackets. Re-wax only will be an estimated 14 working days from the 9th of January. Repairs will be an estimated 18/22 working days from the 9th of January”.
As your order was placed on the 6th of November, your jacket fell into this category. You were also notified of this time period on the confirmation email when your jacket arrived to us.
As your order was completed on the 29th of January this was a period of “14 working days”.
We do apologies if you missed these multiple notifications, and hope the quality of craftsmanship is something you will be happy with moving forward.
Sasha
A professional service
A professional service. Delighted with the work, highly recommend.
5. desember 2024
Svar fra Oily Jack England
Thank you so much Gary! Really appreciate you taking the time to share your experience.
Great Work
Excellent job on re waxing 2 jackets, will definitely use these guys again!
28. november 2024
Svar fra Oily Jack England
Really good to hear both jackets were well received! Look forward to hearing from you again in the future.
Enjoy the Rain.
Superberb
A 35 year old long RM Williams coat was brought back to life by oily Jack. The coat was literally stinking and in a terrible state but now it’s like worn in coat
Collected and delivered as promised I’m super pleased with the service from Oil Jack England, thank you
10. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Oily Jack England
What a lovely read Nigel! It was an absolute pleasure to have worked on and we hope it serves you well for many years to come.
Enjoy.
Svar fra Oily Jack England
Huge thanks Sebastien. Enjoy.
Drizabone rewax
The process of getting the coats to Oilyack was a little bit difficult, they may well have sorted this out now as it seemed to be a website processing problem. However once the coats were received by them we were informed and given an estimate of return. We then received an email to tell us they were posting them back. They were returned when they said that they would be. Great coms. The coats were perfect and i would recommend them to anyone that needs their coat waxed.
18. november 2024
Svar fra Oily Jack England
Hey Steven! Technology can get in the way at times, however we really appreciate your understanding. Overjoyed you were happy with the craftsmanship and we hope the jackets serve you well for many years to come.
OJE
Great service, would recommend
Great service with quick turnaround, and I’m happy with my re-waxed jacket. I’d use Oily Jack again and would recommend to others.
17. november 2024
Svar fra Oily Jack England
What a lovely review! Look forward to hearing from you soon.
Rare Belstaff Jacket
Small operation but great end product. Would definitely recommend.
13. november 2024
Svar fra Oily Jack England
It’s all in the details. Thanks Piers.
Really great from start to finish
Really great from start to finish. Good communication and jackets look fantastic.
12. november 2024
Svar fra Oily Jack England
Thanks Neil - appreciate you taking the time to leave a review.
Enjoy the Rain.
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