Trish & Tom did an outstanding job recovering from what I thought was a scam. Expedited delivery took 2 weeks with no clear indication of ETA. Both Trish and Tom handled this extremely professionally... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Well initially I felt a bit disgruntled as my order has taken longer than expected to be delivered, nonetheless after reaching out to support staff the promptness of the reply was nothing short of ama... Vis mer
Selskapet har svart
I was missing a bottle on a two bottle order. I contacted Purulia and Tom messaged me back. He reassured me that the bottle would be replaced at no extra charge, and I received the replacement right a... Vis mer
Selskapet har svart
Cath helped me differentiate which Purelia to purchase on Amazon so I could purchase their Purelia and not a counterfeit. Next time I will be purchasing direct from Purelia to avoid fakes and scams. T... Vis mer
Selskapet har svart
4,7
Enestående
73 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My issue was resolved quickly by Tom
My issue was resolved quickly by Tom. I asked an additional question and that was also answered in a timely manner.
31. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Purelia
Hi Carol,
We’re glad Tom resolved your issue quickly and followed up with a timely answer to your additional question. Thank you!
Warm Regards,
The Purelia Team
Tom was very helpful and kind when I…
Tom was very helpful and kind when I noticed I had signed up for auto pay. He was able to stop it. I love the product and am on my 3rd bottle! Any issues I had were dealt with kindly and promptly!
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Purelia
Hi Donna,
We’re happy Tom kindly resolved the automatic-payment concern, and it’s wonderful to know you’re enjoying your third bottle. Thank you!
Warm Regards,
The Purelia Team
They handled my concern with care
They handled my concern with care, understanding, & grace!! I’ll definitely continue to do business with them in the future and would refer anyone to do business with them as well. Thank y’all so much.
2. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Purelia
Hi Brandon,
We truly appreciate your trust and are glad our team handled your concern with the care, understanding, and grace you deserved. Thank you!
Warm Regards,
The Purelia Team
Tom went over and above my expectations…
Tom went over and above my expectations to resolve my issues. I have had 2 deaths in my family in the last 30 days and have been extremely stressed. It warms my heart to know there are still kind people in the world.
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Purelia
Hi,
Thank you for sharing this during such a difficult time. We’re deeply sorry for your losses and grateful that Tom’s kindness helped make things a little easier.
Warm Regards,
The Purelia Team
Anna assisted me in getting a…
Anna assisted me in getting a replacement for a broken bottle that was delivered. It was easy and quick. Anna resolved the situation in a very professional way.Thank you, Joann Dakos
31. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Purelia
Hi Joann,
We’re pleased Anna made replacing your broken bottle quick, easy, and professional. Thank you!
Warm Regards,
The Purelia Team
A hiccup, fixed ASAP!
One of the things that can make or break a review of either products or service is how a company responds when things go wrong. My order was of multiple product all in bottles. When it arrived, one of the bottles had broke and made a mess of the others. This was my first experience with the company and things did not start well. HOWEVER, when I voiced my displeasure in less than polite tone, I was met with genuine top notch customer service. My problem addressed and a resolution was in place at once. Great job Anna
31. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Purelia
Hi John,
Thank you for giving us the opportunity to make things right. We’re very sorry your first order arrived with a broken bottle. We’re glad Anna responded with genuine care and arranged a solution immediately. We’ve heard your feedback and will continue working to improve how our orders are packed and delivered.
Warm regards,
The Purelia Team
Even though Purelia didn't work for me
Even though Purelia didn't work for me, Trish was wonderful and understood my situation and refunded my purchase. Great customer service and extremely responsive!
31. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Purelia
Hi Teri,
Thank you for your thoughtful review. We’re sorry Purelia wasn’t the right fit for you, but we’re pleased Trish listened with understanding and handled your refund promptly. We value honest feedback like yours and will continue using it to improve our customers’ experience.
Warm regards,
The Purelia Team
Svar fra Purelia
Hi Patricia,
We’re happy Richmond took great care of you, and we’ll make sure he sees your kind feedback. Thank you!
Warm Regards,
The Purelia Team
Excellent Customer Service Team
Very responsive, effective and friendly customer service team. I appreciated that immensely.
30. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Purelia
Hi Laurie,
It’s wonderful to hear that our team was responsive, friendly, and effective when you needed assistance. Thank you!
Warm Regards,
The Purelia Team
I experienced top notch Customer…
I experienced top notch Customer Service with Purelia. I accidentally checked the box for a regular subscription and I immediately reached out when I noticed another payment was made through PayPal. Tom from Customer Service replied within the hour and reversed the charges immediately. That was amazing! I was very grateful!
9. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Purelia
Hi Heather,
Thank you for sharing your experience. We’re sorry the accidental subscription caused concern, but we’re glad Tom responded quickly and reversed the charge. We appreciate your feedback and will continue looking for ways to make our subscription options clearer during checkout.
Warm regards,
The Purelia Team
Great experience with Tom!
Tom was wonderful, professional, and quick to respond when I needed help with a cancelation. When so many companies offshore this kind of work to ai and auto responses, it was nice to get quality help from a real human.
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Purelia
Hi Carli M.,
We’re so glad Tom provided the prompt, professional, and genuinely personal support you deserved. Thank you, Carli!
Warm Regards,
The Purelia Team
Eria responded quickly and efficiently…
Eria responded quickly and efficiently to my concerns regarding my order! She was able to rectify the problem and got me taken care of with great satisfaction. This company and its employees as represented by Eria, show the value they place on their guests and dedication to customer service.
28. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Purelia
Hi Lauren,
We’re delighted that Erla responded quickly and resolved your concern to your satisfaction. We’ll be sure to share your kind words with her. Thank you!
Warm Regards,
The Purelia Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.