OfficeFurniture2go Anmeldelser 

382
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The ease of navigating the website, the dimensions listed for the pieces made ordering on the website very easy. Calling and speaking with customer service was a dream, they happily confirmed availab... Vis mer

Vurdert til 5 av 5 stjerner

I place an order online and Jeff Reddick followed up to make sure I was getting what I wanted based on a previous purchase. How he knew I don't know, but he adjusted my order to get me exactly what I... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

This is my 3rd desk that I’ve bought from this company. They are of great quality and better than most other companies product. My drawer unit was crushed, most likely, by FedEx. I called and spo... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

The desks look great and have a nice design, but the price of the privacy screens is extremely disappointing. Paying $239 each for what is essentially a piece of thick felt feels unreasonable. We purc... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Møbelbutikk

Skrevet av virksomheten

OfficeFurniture2go.com is your trusted source for office furniture with more than 30 years of experience. Our mission is to offer you the lowest possible prices on quality furniture and accessories along with exceptional Customer Service. We offer the top furniture brands in the business including, but not limited to, Mayline Office Furniture, Bush, Bestar and more!

Free Shipping on Everything!

Skrevet av virksomheten

We are experts at shipping furniture.
As you know, we offer free shipping on our products and we will decide the best way to ship the item to you based on size, weight and delivery restrictions. Small packages will typically ship via UPS or FedEx Ground. Larger items will ship via truck and include back of truck/curbside delivery. Our “White Glove” service will be used on the largest and heaviest items providing a full inside delivery of the product. Bottom line...You don’t need to think about it because we already have!

Satisfaction Guarantee

Satisfaction is guaranteed - period.

If for some reason you are not satisfied with your purchase, we will work with you to determine a reasonable course of action to address your concerns or quality issues... It's that simple.

Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

382 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(382)

33 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

Wait time was unacceptable

Wait time was unacceptable. Told one thing and received the items 3 weeks later.
2 of the side boards for the shelf was cracked and received a door that didn't go with the bundle.

2. mai 2022
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Svar fra OfficeFurniture2go

I apologize. It does look like this shipped later than any of us would have liked. I will reach out separately to make sure any unresolved issues are addressed.

Vurdert til 5 av 5 stjerner

Someone actually answered the phone…

Someone actually answered the phone when I called. Answered all my questions and had information that I didn't think to ask about. Got my order placed right away. Shawn was very knowledgeable and friendly.

25. april 2022
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Svar fra OfficeFurniture2go

Thank you for sharing your experience, Anita! We were happy to help.

Vurdert til 5 av 5 stjerner

solid office furniture

We had a very difficult time getting in-room delivery arranged, shipping companies kept canceling as soon as they found out they had to go inside due to their Covid policy.
After many attempts, OfficeFurnature2go managed to find a group of delivery men who were men of steel. The table is beautiful and of high quality. Well worth the wait and they were extremely frustrated with the situation as well.

Thanks everyone!!

14. april 2022
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Svar fra OfficeFurniture2go

We are glad you let us arrange something to assist. Enjoy your new furntiure!

Vurdert til 3 av 5 stjerner

Disappointed in delivery time - But...

I ordered a desk on March 1. They promptly charged my credit card. I am still waiting for the desk. The original delivery date was March 24-April 5. Then Week of April 11. After the last call, it is the week of April 18.

Customer service was polite. Each time I called to check on the status, they were very friendly as they told me an even later date.

As I said earlier, before writing this review, I was told the desk would arrive on the 18th. OfficeFurniture2go responded, apologizing for the delay, but also gave an updated date of the week of the 25th.

The desk finally arrived on April 27th. I did get an email on the 25th that said it was being delivered, but what I didn't realize is I had to click on the tracking button and read a comment that said, I had to call a number to setup the actual delivery date. I only found out when I called on the 26th to find out the status since they missed the 25th and they told me what I had to do.

If the delivery was made on time, I would probably have given a 5 star rating. The desk is well built and packed well so there were no issues. The main problem was lack of communications. Each time it was delayed, they should have contacted me, even if by email so I wouldn't have to go through the hassle of contacting them. There are other furniture companies saying they can deliver it in a week with a warning saying there could be delays. It's sad when a company feels they must mislead someone in order to get a sale.

13. april 2022
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Svar fra OfficeFurniture2go

Hi Patrick-I understand your frustration and I apologize. Your order has been impacted by container delays which have been very challenging for our industry. I will look into the status of your order and reach out separately to update you. Thanks for your patience.

Vurdert til 5 av 5 stjerner

To every one ,I bought from this…

To every one ,I bought from this company several times and they comply
with satisfaction my purchases.
The last order I made was on December 2021 ,they told me that in April
they will send my conference table with 8 executive chairs, and on April
Fool day ( first day of April ) arrived my beautiful set for our Office.
Peruvian Import. Co.Inc.
Flor Morales

13. april 2022
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Svar fra OfficeFurniture2go

Thank you for sharing Flor!

Vurdert til 5 av 5 stjerner

Purchase 4/1/2022

Shawn was super helpful. He found exactly what we were looking for to match our existing office furniture. We have ordered from your twice before and have enjoyed the experience and the furniture still looks great even after a few years of use. Thank you, Shawn for your help.

1. april 2022
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Svar fra OfficeFurniture2go

Thank you for being a returning customer! We are honored you chose us once again.

Vurdert til 5 av 5 stjerner

Shawn was a pleasure to deal with!

Shawn was a pleasure to deal with! He found a mistake I had made on my order and corrected it for me, saving me from what would have been a huge mess on my part. He was very knowledgeable and made a great effort to complete the purchase as needed on my end. 5 Star and AAA+++ rating

30. mars 2022
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Glad Shawn got the mistake, no one needs more on their plate when you're busy enough! Thank you for sharing your experience, Matt.

Vurdert til 5 av 5 stjerner

OfficeFurniture2go was very easy to…

OfficeFurniture2go was very easy to work with. As a non-profit organization we needed to provide certain information and they answered the phone immediately and assisted me with my purchase on the spot. Would highly recommend them to others.

24. mars 2022
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Svar fra OfficeFurniture2go

Thank you for sharing your experience, Laurel! We were happy to help.

Vurdert til 5 av 5 stjerner

Great Product

Easy to navigate, Great Products, Fast Shipping.

19. mars 2022
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Svar fra OfficeFurniture2go

Thank you for sharing your experience, Terrie! We are glad to hear we were able to make it easy for you.

Vurdert til 3 av 5 stjerner

I find it difficult to provide a review…

I find it difficult to provide a review on products we have not yet received. The purchase process is easy, but shipping is very slow. We placed our order on February 10, 2022 and received notice on February 25, 2022 that our order shipped. To date March 16, 2022, we have not received our order and the tracking number given is not recognized by the shipping/tracking softwear.

16. mars 2022
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Svar fra OfficeFurniture2go

Hi Jacquelynn-
Thank you for your feedback. I know the delays are frustrating and I apologize. There is no question leadtimes have been extended due to various supply chain/pandemic issues. We are working to get your order to you as soon as possible. Thanks for your patience.
Sarah Frandle

Vurdert til 5 av 5 stjerner

Incredible Customer Service!

It's been quite a while since I have received the level of Customer Service that I had just experienced with Shawn. He was extremely helpful with the entire process for my companies reception area's design & expansion.

16. mars 2022
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Svar fra OfficeFurniture2go

Thank you so much for sharing Richard! We are glad to provide you with quality customer service!

Vurdert til 1 av 5 stjerner

The delivery man was completely…

I am not one to typically leave bad reviews but this experience was especially terrible. From the start, I received no confirmation email for my order and had to call three times to confirm it was actually placed. Then, the delivery date was changed twice, pushing delivery months back than expected. When my boss' new desk finally arrived to our office, the packaging was damaged (with some pieces without a box) and the delivery man was incredibly rude and unhelpful. He refused to assist with carrying up any of the extremely heavy desk pieces to our office suite despite the fact that he had a dolly with him and we had reserved the freight elevator. I was forced to take the boxes off of the dolly and take the furniture up / carry it all into our own office by myself and injured my back in the process. Unfortunately, we will not be ordering from OfficeFurniture2go in the future.

7. mars 2022
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Svar fra OfficeFurniture2go

I apologize. I do see where your order was quite delayed due to a holiday shutdown at the factory in Quebec. It sounds like the delivery process was unacceptable as well. I am very sorry. I will reach out to you separately regarding this experience.
Sarah Frandle

Vurdert til 5 av 5 stjerner

Ordering is easy and the customer…

Ordering is easy and the customer service is great! I love the feature where customer service can see what's in my cart while assisting me. Delivery is fast too!

7. mars 2022
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Svar fra OfficeFurniture2go

We find that feature to be helpful as well! Thank you for sharing, Jennifer.

Vurdert til 5 av 5 stjerner

Amazing customer service and shipped…

Amazing customer service and shipped REALLY fast! Only thing I would say is pay attention to whether the furniture you want is already assembled or READY to assemble!

2. mars 2022
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Svar fra OfficeFurniture2go

Thank you for sharing that tip with shoppers/customers, we couldn't agree more.

Vurdert til 5 av 5 stjerner

Excellent customer experience

I have done a few orders now with office furniture 2 go. I deal with Shawn Heyer. Shawn is fantastic always going above and beyond. An example is ensuring an office chair will fit under a desk etc. He works feverishly to tend to the clients needs and is honest and open. I will be referring others I know their way.

25. februar 2022
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Svar fra OfficeFurniture2go

We think Shawn is pretty great too! Thank you for sharing. Enjoy your new office chair!

Vurdert til 5 av 5 stjerner

Manager

I hard an excellent experience working with you all.

23. februar 2022
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Svar fra OfficeFurniture2go

It was our pleasure!

Vurdert til 5 av 5 stjerner

The customer service is amazing

The customer service is amazing. It is rate to find this kind of customer service. They really do care about treating their clients well and go above and beyond to do that!
We are customers for life.

22. februar 2022
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Svar fra OfficeFurniture2go

We love to hear that, Jill! Thank you for your business.

Vurdert til 5 av 5 stjerner

New office furniture after moving

I needed new office furniture after we moved ... My daughter-in-law, experienced in assembling furniture said that she'd love to assemble it for me, so she and I picked out some furniture and ordered it!

After seeing my new office put together, I'm VERY impressed with the quality of workmanship on my office furniture! It's perfect!

18. februar 2022
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Svar fra OfficeFurniture2go

Enjoy your new office, Laura!

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