I love Oakcastle/Majority products. Easy to use/program and fabulous sound. Good looking pieces of equipment too. Needed to contact customer services and found them speedy, efficient and courteous.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I recently purchased an Oakcastle DVD100 player, and I initially had trouble navigating the main menu for a loaded DVD. I sent a message via the Oakcastle website, and I got a speedy reply along with... Vis mer
Simple and solid design, easy to use and transfers via Bluetooth to my Bose loudspeaker easily in seconds. Sound is excellent too for such a small player. Instructions also simple and easy to follow,... Vis mer
My Oakcastle CD Player, which I love in both design and operation, developed a fault. It was immediately taken care of, under their extended 3 year warranty, by the Tech team, and resulted in them... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Oakcastle is the home of leading edge electronics and home audio products. Every item in the Oakcastle range was meticulously designed in Cambridge, England. Great detail has been applied to every stage of the design and manufacturing process in order to achieve an outstanding finish.
Kontaktopplysninger
49 Viking Way, CB23 8EL, Bar Hill, Cambridgeshire, , Storbritannia
- info@oakcastle.co.uk
- oakcastle.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 77 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good Tech Support
I have 2 Majority Internet radios which I've had for a few years, but when I had a technical issue recently the Support team were very helpful and helped sort the problem for me.
I would be happy to buy Majority products in the future.
I had a technical problem which was…
I had a technical problem which was resolved very quickly.
Simply Great Little CD Player :-)
14 Oct 2025, 15:36 BST
We are delighted with our CD100…. It seems well made with all the functions you could want and sounds great connected to a Harman/Kardon external speaker.
Nice design so ALL HAPPY and the Three Year Guarantee offers extra peace of mind.
Oakcastle Top Support
The support team were excellent. They responded very quickly to my query regarding my DAB radio. The proposed solution worked perfectly. It is really good to know that such a fine support team is behind you for the unlikely event that they may be needed.
My experience over the weekend will ensure that I will look at Oakcastle to provide any further electronic kit in the future.
Small problem with the DVD 15"
Small problem with the DVD 15", but fast response from the support team, all sorted now and the device is working very well. Suggest that if any probs encountered by a new buyer, email the team quickly for a rapid response. Shame no phone number, but you cant have it all. good product.
Fantastic customer service snd good…
Fantastic customer service snd good quality product, asked about buying a replacement controller as I misplaced mine and they sent one out no problem
Ottimo prodotto
Ottimo prodotto. Rivedono i miei vecchi dvd. Convertiti da cassette 8 millimetri. Si vedono benissimo.
Prodotto ottimo. Una cosa da tenere in considerazione e che la lettura del dvd e silenziosa. Ed veloce.
Excellent customer service
Contacted this company via Amazon as I purchased a stereo system ( 2 years ago)
Very quick response and arranged for a replacement remote control which had failed at no cost to me
Excellent customer service
Problem sorted very pleased with the DAB500…
After buying a DAB500 from Oakcastle I had an issue with DAB displaying a message system not recognized After registering my DAB 500 I contacted customer services about the issue I received a same day response and was able to rectify the problem
Great customer service
The DAB 500 was a good buy for us. Enabling playing of our collection of CD's
and good reception on DAB radio.
We had a problem with tuning and contacted Oakcastle who replied promptly with a solution that worked. Top marks for customer service.
After six months of using Oakcastle
After six months of using Oakcastle, my remote packed up. The remote is an essential piece of kit when using the Oakcastle Radio and CD payer.
I contacted Oakcastle Support and within three working days as I a had a new remote, which was delivered by Amazon. Outstanding service.
Terence Driscoll Tuesday 5 August 2025
Returned with a solution to my problem…
Returned with a solution to my problem very quickly. However did not give an explanation for the problem. Would have been nice to know what caused it. For speed of reply I cannot fault them.
Excellent product & service.
We are very happy with our new Oakcastle DAB 400 but could not get the CD eject/open function to work.
Emilyn on the Majesty Technical Support Team immediately replied to my emailed request for help with the simple remedy. Good product, reasonable priced and prompt & kindly customer support.
I contacted the company as I was at a…
I contacted the company as I was at a loss as how to deal with an issue with my dab radio. Their reply from an engineer was almost straight away, informing me of a solution, tried his suggestion and it worked.Well done to the company and staff.
DVD100 is a great little DVD Player
DVD100 is a great little DVD Player, easy to install, very compact and neat looking.
I’m very please I chose Oakcastle, as I looked at many devices and they all looked good.
Multi-Region which I have needed for a long time.
My name is Anthony McLaughlin - this is my online email address 😊👍
DAB radio with a CD player.
We were looking for a DAB radio with a CD player. Not a boom box. The Oakington Majestic radio has met our requirements. It is well made and fits in with our furniture. The sound is excellent and the controls are easy to use. It appears to be well worth the money.
A good company
Bought a DVD player from this company. Amazing aftersales and customer service. Help given the same day and replacement sent free of charge! Thank you.
Ho avuto un problema con la radio cd…
Ho avuto un problema con la radio cd Dab500.
Ho contattato il servizio clienti spiegando il problema e loro gentilmente il prima possibile mi hanno risposto e consigliato il da farsi. Premetto che non era un problema dell'apparecchio ma non avevo capito come funzionasse (sabbe meglio aggiungere qualche lingua in più alle istruzioni). Resta il fatto che sono pienamente soddisfatto sia dell'apparecchio che del servizio.
First Class Service
I had a problem with my MP200 player (by accident I switched settings to Greek language) and I couldn't work out how to change back to English. Emailed Oakcastle on Sunday with my problem. I did not expect reply that day. They gave me a solution and the problem was easily resolved. GREAT Service!!
I had a slight problem with a CD player…
I had a slight problem with a CD player but all was quickly resolved by Oakcastle technicians. An excellent CD player and their help and advice was impressive indeed.
A company that I would highly recommend.
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