Oakcastle Anmeldelser 

I purchased an Oakcastle digital radio / cd player in December 2024 and recently had an error message appear, which meant I couldn't use it.

I contacted Oakcastle customer service and the wonderful Josh helped me sort it out. The speed, courtesy and helpfulness of his messages were impressive. I was able to follow his instructions and now have a working radio and cd player again.

I highly recommend this company for the quality of their products and the exceptional customer service.

This company were brilliant when I had a problem.
It was dealt with quickly and the problem resolved.

Quick and competent reaction of the oakcastle Tech Team when I had a problem connecting my DVD/CD Player correctly. Everything works well now!

Had a problem with Dab radio sticking at " waiting for PC wizard" got in touch & received great support from them sending me software instructions, they also emailed to check i got on okay. Great sounding dab & thankfully working great now.

Oakcastle 500 DAB
This unit worked perfectly for about a year until I had an error message. I emailed Tech Support and Josh helped me to perform a software upgrade. The unit is now functioning normally.

I brought my husband an Oakcastle music system for his birthday which he has used every day. Lately the unit has been showing an error message. I emailed "Oakcastle" for assistance. The agents were polite & helpful. They quickly identified the problem and offered assistance by way of an upgrade link and step by step instructions. They checked back with us to make sure things were working correctly.
Very polite, professional staff. Can't thank them enough for all their help and support

I was trying to find a suitable portable CD player for my new car (they don't come with CD players any more!). Oakcastle answered all my questions about compatability and the CD 100 works great via Bluetooth now through the car's audio system. Great service, reliable and UK based.

What can I say about these guys - exceptional customer service! I was trying to order one of their CD100 units for a Christmas present - out of stock everywhere. Contacted their customer service department & they were so helpful. They gave me a timeline for when stock would be available again & even dropped me an email just before stock started going out to stores. They really couldn’t have been more helpful. I can not thank them enough for their help & would certainly recommend them to family & friends.

excellent service to update my radio, very quick response really can't fault them at all, thankyou

Had an issue with my new DAB500 cd/radio player. Contacted the support team & received an immediate response from Emilyn. Followed the advise/info given & problem sorted/resolved. Very efficient, great service, couldn't ask for more.

For the price, the Oakcastle CD-150 is a solid little player, but it has a few quirks. The battery life seems a bit optimistic; while it's advertised for longer, I found it only manages about 3 CDs before needing a recharge—I suspect the higher 'play time' figure is based on FM radio use rather than the power-hungry CD motor.​Sound-wise, the volume steps are a bit odd. Settings 1 and 2 are surprisingly loud (not ideal for quiet background listening), and once you crank it up higher, the speakers start to distort quite a bit. Finally, the display is a letdown as it doesn't show the track number, making it hard to navigate through an album. That said, if you can live with these small issues, it’s a decent, budget-friendly choice for a basic player.

I received my TT200 Classic Turntable today. The product was well packaged and arrived in perfect condition. Solid and well made, the system looks great. Everything about the system shouts expensive. Given the price, the system is great value for money. The sound quality is great and particularly good when listening to digital tracks via Bluetooth. Overall, a great product, allowing me to listen to LPs that have been in the loft for forty years.

I was after a CD Player saw this and it looked good. Was amazed when it arrived! not only is it a CD player but also a DAB radio has Bluetooth aux input and lots more could not be happier for the money

This product was purchased to replace an old cd/cassette player,we bought a DAB500 and it fits great in the space we had,so easy to set up.The sound reproduction is lovely,the remote is simple to use and being a pensioner that is paramount,changing the mode of operation is a doddle.

The small box directly above is blank and does not allow me to enter the stars requested. I'd like to CHECK THEM ALL!, but I cannot do any.

The support that I received from your tech support folks was quick and very well done

Durch Amazon, eine schnelle Lieferung.
Der DVD 100 ist das geeignete Gerät für schnelles installieren und dabei sehr platzsparend.
Einfache Bedienung, gutes Bild und Klang.
Eben alles, was ein DVD Player können müßig.

Had a problem with my unit DAB500 tried through Oakcastle to solve this issue and did not work,they offered me a refund but instead I wanted the same unit if possible as it is a quality product and they solved it quickly.A replacement being sent out.A credit to all at Oakcastle and the customer service first class.

“The hardware is actually top, but the software maintenance is deficient. While artist and title are still displayed, the album covers and the information about the composer are completely missing since 2025/26.

My photos from 2022 prove that it is not a hardware defect: At that time, all data and covers were perfectly displayed. The outdated Magic Player (Frontier M6) can no longer fully process the current data streams. However, Oakcastle/Majority does not provide a firmware update to fix this error. A radio that gets worse the longer you own it is unacceptable. Here people are saving at the wrong end! I'm waiting for an update!”

I really can't fault this company, fast response to queries, prompt answers and recommendations, the SB40 sound bar is a great piece of kit ,had a small issue with remote controller, problem resolved quickly and efficiently, I would recommend this company to anyone in a heart beat 💓

Fast. kind and complete assistance for my Dab500.