Nyxigame Anmeldelser 342

Very happy with the Hyperion 3 controller and the Odyssey case — both are excellent quality and definitely worth the wait.

However, the shipping process really needs improvement. Choosing a more reliable carrier, even if it means slightly higher shipping costs, would greatly improve the overall customer experience.

Great products, but the delivery experience should match the quality of the hardware.

Emailed their support email for status update no response.

Emailed specific pr email for a refund no response.

Discord Announcement Below Inaccurate:
Order Date Range Status
Jan 20 – Jan 23 All shipped, 90%+ tracking numbers uploaded
Jan 24 – Feb 1 All handed to carriers, 90%+ tracking expected within this week
Feb 2 – Feb 15 All shipped, tracking fully updated by March 31
Feb 16 – Mar 5 Shipping between Mar 20–31, tracking uploaded by Apr 5
After Mar 5 Shipping between Apr 1–7, tracking sent via email

They started to sell their products on AliExpress.com for a cheaper price. Some people in Discord who recently ordered there stated they received their products from AliExpress before they received their pre-ordered Hyperion 3 from the main Nyxigame.com website.

No updates and no product received. Ended up refunding directly through Paypal.

Am 5. März eine Bestellung aufgegeben NYXIGAME90208 und bis heute keine Lieferung, aber die Zahung per PayPal soll natülich trotzdem abgebucht werden. Auf Anfrage beim Kundenservice kam nur eine Standard Antwort.
Wenn demnächst keine Lieferung erfolgt, muss bei PayPal ein Fall eröffnet werden. Enttäuschend, da ich nur Gutes von Nyxi gehört hatte.

A month after they were supposed to ship all pre-orders, I haven't gotten confirmation mine has shipped. I've reached out a couple times to get information and just a canned email response. Never again.

Shout out to the company delivering what nintendo wont!

Dont trust this company the hyperion 3 launch has been a scam all the way arou.d

Still haven’t received my item and y’all want a review…

My order NYXIGAME85305 was placed on Feb 15, we were all told shipping not later than march 5th then I got told that it was pushed to the 16th, then I got told it was pushed to the 31st, well guess what? Today is the 31st and still no updates, no communication, radio silence. This is unacceptable from a company of any caliber, I have attempted to reach anyone demanding an update but all I ever get is automated messages. This is a terrible way to handle business.

Absolute radio silence, no response to any communications. Happily will take your money. Been over 2 weeks attempting to contact with no response.

Like a lot of people, I ordered the Hyperion 3 in February. I tried to contact costumer services and I just get an automatic reply. No update or tracking number.

This is a terrible company to purchase anything from.

I ordered hyperion controller Order 21074043248235837256982088 in februari and it is still not shipped?
Will it ever?

I ordered a Hyperion 3 and it's now 21 days past release date and still no updates, progress or shipping tracking info.
I have emailed 4 weeks ago with no response to date. I will be cancelling my order.

I placed an order for Hyperion 3 on January 25, 2026, and I have yet to receive any shipping information or confirmation.

Additionally, over the past two months, I have contacted the support center by email three times to request a change to the shipping address, but I have not received any response.

I'm honestly very disappointed.

I ordered the Hyperion 3 a month ago. I got no info and i'm still waiting....never again

I still haven’t received any updates since your response. You mentioned that I would receive a tracking number within a week, but that time has already passed and I have not received any email or shipping confirmation so far.

I would appreciate it if you could check the status of my order again and provide a concrete update or the tracking information as soon as possible.

Please note that the payment for this order was made on January 25, 2026, and I am still waiting for any shipping information or confirmation.

Thank you.

I paid for an item over 2 weeks ago and it still hasn't shipped or received any correspondence to say why I haven't gotten my order

I’m giving you 3 and I could honestly go down to 2 stars. The reason is because I haven’t received my controller. Now I think that’s because I ordered mine late so I’m on the lower priority end of the scale but still I’ve had no updates as to when it will come. No tracking info, no updates to my order on the website. The website just shows that it is being prepared but I’ve got other orders that show the same thing and I received them months ago so I’m not sure that I can trust that. I’m actually worried that it has been lost in transit somewhere

Great. Grest

Placed an order a month ago on Feb 13th (Order No NYXIGAME84819) and no update or response to my emails. Very dissapointed with the delays and lack of communication.