Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I wish I had read these reviews on this website. 3rd March I placed my order and still haven't received my order.I've emailed there customer service that is working,I have now reported them to the co... Vis mer

Vurdert til 1 av 5 stjerner

Avoid Ordered jan 2026 now march still no order they don’t respond to emails im more annoyed at myself for not reading reviews before purchasing

Vurdert til 1 av 5 stjerner

I would rate zero, customer service is non existent, clearly a scam! Avoid avoid avoid. Placed an order, emailed them and no answer. They charged me for an express delivery which it is clearly not... Vis mer

Vurdert til 1 av 5 stjerner

Auch im Sale bestellt und nun heute auf der Seite gesehen dass der Umtausch ausgeschlossen ist. Beim Kauf wurde darauf nicht explizit hingewiesen, was ein wirklich gutes und nachhaltiges Unternehmen... Vis mer

Informasjon om virksomheten

  1. Klesbutikk
  2. Butikk for motetilbehør
  3. Gullsmedforretning

Skrevet av virksomheten

Our mission is simple, we’re on a journey to create beautiful clothing that doesn’t cost the 🌍 👣 Shipping from Portugal & Most of our garments are also made in Portugal.


Kontaktopplysninger

1,4

Dårlig

TrustScore 1.5 av 5

180 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Scam

I wish I had read these reviews on this website. 3rd March I placed my order and still haven't received my order.I've emailed there customer service that is working,I have now reported them to the company that advertise on.
Do not buy anything from this company they scam!!!!

6. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Avoid scam

Avoid
Ordered jan 2026 now march still no order they don’t respond to emails im more annoyed at myself for not reading reviews before purchasing

15. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I would rate zero

I would rate zero, customer service is non existent, clearly a scam! Avoid avoid avoid.
Placed an order, emailed them and no answer. They charged me for an express delivery which it is clearly not happening as the order is probably lost or was never going to arrive anyway
Scam!

2. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Unresponsive and bad service

Unable to get in contact with them about my order that came in faulty (stained). They haven’t returned my e-mails/messages and I won’t get a return label.

12. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

kein guter Service

Leider keine Rücksendungen möglich. Customer Support antwortet nicht auf Mails und das Rücksendeportal war auch mehrere Tage nicht erreichbar. Rücksendung wird ohne Begründung abgelehnt, darüber wird man auch nicht informiert.

18. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

je kunt niet retourneren

De broeken die ik had besteld waren te groot, nu wilde ik ze terugsturen en vroeg ik om een tegoedbon maar retouraanmelding is om onbekende redenen afgekeurd terwijl ik binnen de 30 dagen zat. Ik heb al 5x gemaild naar customersservice maar die reageren niet. Slechte zaak voor een mooi duurzaam label.

22. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Missing product & no response from customer service

After receiving only 1 of 2 ordered products I've immediately contacted customer service to sort the issue. They haven't responded to my emails (have sent 5 already). Read the reviews after and regret ordering from them. Feels like a fraudulent way of working.

Nu-in, if you read this, please sort out the issue of order number #20132851 and prove me wrong.

19. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Thiefs and non existent customer care!

I would be repeating myself based on other reviews here… Very disappointed with the company. I've had a great experience while buying Nu-In yoga clothes from About You or Zalando, but now I've tried direct purchase and it is a disaster! Terrible/non existent customer care. No reply to any of my e-mails! The package took ages to arrive and when it arrived, it did not include all the clothes I bought and paid for!!! No clothes, no money, no word from the company. Avoid at all cost. Unfortunately…

27. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Not so great customer service

I placed my order (#20132800) 10 days ago and I still haven’t received an email that my order is out for shipping, despite the website stating that shipping will take 2-4 business days. I have sent two emails to the customer service and I haven’t got a response to any of them. I am quite disappointed, as I looked forward to my order. So the communication with this company isn’t exactly how it should be in my opinion.
Update: I got an email from customer service. In the end, I received the clothes and they are great actually. However, before you order, consider the waiting time and customer service.

14. juli 2024
Anmeldelse skrevet uten oppfordring
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Svar fra nu-in.com

Hi Mar,

Thank you for your review and for bringing this to our attention.

We sincerely apologize for the lack of communication and any inconvenience caused. Your order #20132800 is indeed on its way, and our customer care team has since replied to your emails.

Please note that your order includes garments produced in collaboration with a special supplier who manufactures items upon receiving orders. This allows us to maintain lower inventory levels and reduce waste, ensuring each piece is created according to demand. This initiative is part of our commitment to sustainable practices.

We understand your disappointment and appreciate your patience and support in this process. By producing garments only when needed, we significantly minimize the environmental impact associated with excess production.

We appreciate your trust and hope you find this method commendable 🌿

Thank you for being a valued part of our journey towards a greener fashion industry.

All the best,
Your nu-in team💚

Vurdert til 1 av 5 stjerner

Besser nicht direkt im Onlineshop bestellen...

Versand (à CHF 20! DHL) erfolgte ca. 20 Tage nach bezahlter Bestellung. Erst dann wird ersichtlich dass die Ware aus Portugal verschickt wird. Die Bestellung hängt nun für unbestimmte Zeit am Zoll. That's it. Antwort vom Customer Service habe ich bis heute keine erhalten (meine Anfrage nach 10 von den 20 Tagen wo die Bestellung wohl verpackt werden musste).

26. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til nu-in.com

Svar fra nu-in.com

Hallo,
Vielen Dank für Dein Feedback.

Deine Bestellung enthielt einige Kleidungsstücke, die wir in Zusammenarbeit mit einem speziellen Lieferanten herstellen. Diese Stücke werden erst nach Bestellung produziert, um unseren Lagerbestand gering zu halten und nur nach Nachfrage zu produzieren. Diese Methode wenden wir speziell bei unserer Blank Canvas-Kollektion an.

Wir hoffen, diese nachhaltige Methode bald auf weitere Kleidungsstücke ausweiten zu können 🌿

Zum Thema Kundenservice: Es tut uns leid, dass Deine Nachricht anscheinend nicht bei uns angekommen ist. Bitte kontaktiere uns nochmal direkt, damit wir Dein Anliegen schnell klären können.

Vielen Dank für Deine Geduld und Deine Unterstützung!

Alles Gute,
Your nu-in team💚

Vurdert til 2 av 5 stjerner

Order 20132695 has been placed more…

Order 20132695 has been placed more than 10 days ago. No response from customer care about the status of the order.
Therefore using my right to cancel within 14 days, as per German law.
Please confirm the cancellation and send me my money back.

7. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til nu-in.com

Svar fra nu-in.com

Hello Michel,

We're so sorry to hear about the delay with order #20132695 and the lack of communication.

We understand your frustration, and you're absolutely right – waiting for updates isn't the customer experience we aim for. In the meantime, we’ve already sorted this situation with you.

Thank you for giving us the opportunity to improve and keep offering you lovely crafted sustainably driven fashion♻️

All the best,
Your nu-in team💚

Vurdert til 2 av 5 stjerner

Aufdruck nach zweimal Waschen weg

Über eine Bestellshop habe ich ein T-Shirt der Marke Nu-In bestellt. Leider bin ich sehr enttäuscht über die Ware. Nach zweimal Waschen war der Aufdruck schon verschwunden, trotz Schonwäsche und auf links.
Die Passform und das Material sind gut.
Schade, dass der Aufdruck nicht gehalten hat.

28. mai 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nu-in.com


Hallo Tanja,

Vielen Dank für Dein Feedback.

Es tut uns wirklich leid zu hören, dass Du mit der Haltbarkeit des Aufdrucks auf Deinem nu-in T-Shirt enttäuscht bist. Wir können nachvollziehen, wie frustrierend es sein muss, dass das Design bereits nach ein paar Wäschen verblasst ist, trotz vorsichtiger Pflege wie schonender Reinigung und Umstülpen des Kleidungsstücks.

Die Langlebigkeit unserer Kleidungsstücke und die Zufriedenheit unserer Kunden liegen uns sehr am Herzen. Wir möchten dieses Problem gerne genauer untersuchen und für Dich richtigstellen. Könntest Du bitte unser Kundenserviceteam kontaktieren und uns mögliche Beweise für das Problem zukommen lassen? Deine Meinung ist für uns von unschätzbarem Wert, um unsere Produkte und Prozesse zu verbessern.

Bei nu-in setzen wir uns dafür ein, erschwingliche und nachhaltige Mode zu kreieren. Während wir nach Exzellenz streben, erkennen wir an, dass es immer Raum für Wachstum und Verbesserung gibt. Dein Feedback beflügelt unseren Entschluss, Mode zu schaffen, die nicht nur Deinen Stilbedürfnissen entspricht, sondern auch mit unserer Ethik der Umweltverantwortung übereinstimmt.

Danke, dass Du Teil unserer Reise zu einer nachhaltigeren Zukunft bist.

Herzliche Grüße,
Dein nu-in Team 💚

Vurdert til 5 av 5 stjerner

My new “go to” rental option

First time user. Rental for Las Vegas trip. Very pleasant and helpful front counter staff. Location is literately across the road from main rental center so save time and walk over vs waiting for shuttle. Vey limited pressure/up selling. vehicles were clean and plentiful options. Will definitely rent again as the price paid was by far the best price amongst the competition. The drop off process was easy and the final invoice was emailed to us within the hour. Ratings online were 63% and that does not reflect our experience.

10. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Site

Great clothing and good customer service !

9. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til nu-in.com

Svar fra nu-in.com

Hey MKW,

Thank you for taking the time to leave us a 5-star review! We're delighted to hear that you had a great experience with your clothing and our customer service.

Thank you for choosing nu-in!

All the best,
Your nu-in team💚

Vurdert til 5 av 5 stjerner

Really good quality

Really good quality , sustainable and with Portuguese production
Fast delivery, I am really happy with my order

1. mars 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nu-in.com

Hi Ana Patricia,
Many thanks for your review!

We strive to create high quality and sustainably driven fashion and we're glad that you enjoy your products and received them quickly!

Get ready to experience the beauty of Spring like never before!
Don't miss out on must-haves from our amazing Spring collection 🌺

All the best,
Your nu-in team💚

Vurdert til 5 av 5 stjerner

Sustainable and stylish: the perfect combo!

A real gem in the fashion industry: a brand not only with stylish items which are excellently manufactured, but they are also produced with sustainable and recycled materials. Plus they have decreased the shipping costs, and the time of delivery (2-4 days) is respected.

10. februar 2023
Anmeldelse skrevet uten oppfordring
Logoen til nu-in.com

Svar fra nu-in.com

Hi Elena,
Thanks so much for your review!

At nu-in, we strive to make a positive impact in the fashion industry and it is wonderful to hear that our efforts are making a difference💕

We're glad that nu-in garments can reach you quickly as well!

Keep an eye out for what's coming!

All the best,
Your nu-in team💚

Vurdert til 5 av 5 stjerner

Red dress

I had my order delivered to Germany. Very quick, the dress I ordered is very nice, great material and it fits perfectly.

1. februar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nu-in.com

Dear Tereza,
Thank you for your 5* review!

We are thrilled to hear that your order was delivered to Germany quickly and that you are pleased with your red dress ❣️

We are committed to create fashion the most sustainable and quality materials, and it is great to hear your dress fits you perfectly.

Stay in touch!

All the best,
Your nu-in team💚

Vurdert til 5 av 5 stjerner

Sustainable clothing and premium service

If you care about your surroundings, nu-in is a must. I have ordered several sustainable clothes and always have premium service with fast delivery and top quality clothing as well.

14. desember 2022
Anmeldelse skrevet uten oppfordring
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Svar fra nu-in.com

Hi DP,
Many thanks you for your review!

We are thrilled to hear that you are happy with your sustainably driven garments.

At nu-in, we are dedicated to offering not just quality garments, but also doing our part to preserve the environment🌎

All the best,
Your nu-in team💚

Dette er Trustpilot

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Lær mer om andre slags anmeldelser.

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Lær om anmeldelsesprosessen på Trustpilot.

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