Achat de deux références : 1 - CCD for Shimano 105 12S (Chape de dérailleur) 2 - CBB BB86 for Shimano (Boîtier de pédalier) Qualité des produits livrés exceptionnelles et prix contenus. F... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great product!! Too bad my shitty assed Cheeto in charge put tariffs in place. That uneducated and moronic move added $32.00 or more accurately two gallons of gas to the charge of these phenominal pul... Vis mer
Selskapet har svart
Nova To Ride makes World Tour level components that regular joes and weekend warriors have an opportunity to use to improve our rides, whether we’re on a coffee ride or an amateur race. You also upgra... Vis mer
Selskapet har svart
1 jeu de galet SRAM parfait et très beau ! Un second jeu de galets de dérailleur commandé soit disant compatible tout Shimano et qui ne l’est pas avec mon ancien modèle. On m’informe que les galets ne... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
French high-end carbon and titanium bike components designer since 2016. We design and produce oversized carbon ceramic derailleur cages, bottom brackets and other components for companies. Thanks for your reviews!
Kontaktopplysninger
Impasse Bonnabry, 63800, Cournon-d'Auvergne, Frankrike
- info@novatoride.com
- novatoride.com
4,5
Enestående
698 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
After I made purchase in order for me…
After I made purchase in order for me to receive my order you charged an additional $44 shipping for me to get the order. That’s pathetic
14. juni 2026
Svar fra Nova Ride
Dear Steve,
Thank you for sharing your feedback. We understand your frustration regarding the unexpected costs, but we would like to clarify why these additional fees occurred.
The $44 charge you received did not come from Nova Ride, but rather from DHL for local import fees. When placing your order, the "Customs fees not included" shipping option was selected.
As outlined in our Shipping Policy (https://novatoride.com/policies/shipping-policy):
"Customs fees not included" Option: You only pay the shipping costs on our website. Customs duties, taxes, and local carrier processing fees must be paid directly to your country's customs authorities or the courier upon the arrival of your package.
These charges are completely independent of Nova Ride and are dictated entirely by your local government's import regulations and taxes. We do our best to make this clear at checkout so our international customers aren't caught off guard.
If you have any further questions or need assistance with your order details, please don't hesitate to reach out to our support team directly.
Kind regards,
Tom - Nova Ride
5300 km : roulement HS
Après à peine 5300 km, un jeu anormal et léger bruit du roulement gauche est apparu dans mon boîtier pédalier.( acheté février 2026)
Réponse de Nova Ride : usure normale , pas de mise en route de la garantie .
Même pas la durée de vie d'une chaîne... très déçu par la qualité et surtout le service après-vente.
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nova Ride
Cher Bruno,
Nous vous remercions d’avoir pris le temps de partager votre retour d'expérience. Nous regrettons sincèrement votre déception concernant la longévité de votre boîtier de pédalier, d'autant plus que vous avez choisi de faire confiance à notre marque.
Sachez que nous prenons chaque retour très au sérieux. À la suite de vos différents messages, notre service technique a procédé à une investigation approfondie de votre dossier afin d'analyser la situation de manière objective. Nous n'avons malheureusement pas constaté de défaut de fabrication permettant une prise en charge au titre de la garantie.
Les roulements de boitiers de pédalier sont soumis à des contraintes importantes et leur durée de vie dépend de nombreux facteurs : conditions météorologiques, exposition à l'humidité, passages répétés sous la pluie ou dans la boue, méthodes de nettoyage, entretien, pression de serrage, ainsi que l'environnement d'utilisation. Pour cette raison, le kilométrage parcouru ne constitue pas, à lui seul, un indicateur permettant de conclure à un défaut du produit.
Nous comprenons qu'un kilométrage de 5 300 km puisse vous sembler faible. Cependant, il n'existe pas de durée de vie universelle pour un roulement, celle-ci pouvant varier de manière importante selon les conditions d'utilisation. C'est pourquoi chaque demande est étudiée individuellement sur la base d'une expertise technique, et non uniquement sur le nombre de kilomètres parcourus.
Notre priorité est d'apporter une réponse juste et cohérente à chacun de nos clients. Si de nouveaux éléments sont susceptibles d'éclairer l'analyse de votre dossier, nous restons naturellement disponibles pour les examiner et poursuivre les échanges avec vous.
Bien cordialement,
L'équipe Nova Ride
Svar fra Nova Ride
Dear Vasileios,
Thank you so much for sharing your feedback. We're delighted to hear that you're very happy with the Nova Ride product quality and delivery service ; it's a pleasure to enhance your bike!
We wish you many enjoyable rides with your new gold derailleur pulleys!
Kind regards,
Tom - Nova Ride
Svar fra Nova Ride
Dear Jan,
Thank you so much for sharing your feedback. We're delighted to hear that you're very happy with the Nova Ride product quality ; it's a pleasure to enhance your bike!
Your support is a real source of motivation for our entire team. We wish you many enjoyable rides with your new red derailleur pulleys EVO!
Kind regards,
Tom - Nova Ride
Nice jockey wheels and cage
7. juni 2026
Svar fra Nova Ride
Dear Juniper,
Thank you so much for sharing your feedback. We're delighted to hear that you're very happy with the Nova Ride product quality ; it's a pleasure to enhance your bike!
Your support is a real source of motivation for our entire team. We wish you many enjoyable rides with your new silver CCD EVO S!
Kind regards,
Tom - Nova Ride
Despite mixed opinions about the…
Despite mixed opinions about the benefits of oversized pulleys, the immediate reduction in noise and smoother operation after installation are undeniable. Having used them for nearly a decade, I can clearly and consistently feel their effect.
8. juni 2026
Svar fra Nova Ride
Dear JEE HYEOK,
Thank you so much your words and for sharing your complete feedback. We're delighted to hear that you're very happy with the Nova Ride product quality and efficiency ; it's a pleasure to enhance your bike!
Your support is a real source of motivation for our entire team. We wish you many enjoyable rides and performance reach with your new CCD EVO!
Kind regards,
Tom - Nova Ride
Super produit 👏
8. juni 2026
Svar fra Nova Ride
Cher Maurice,
Merci beaucoup pour vos mots. Nous sommes ravis d'apprendre que vous êtes très satisfait de la qualité des produits Nova Ride ; c'est un plaisir de contribuer à améliorer vos vélos !
Nous vous souhaitons de belles sorties avec votre nouvelle patte de dérailleur Direct Mount pour dérailleur Shimano !
Bien cordialement,
Tom - Nova Ride
Svar fra Nova Ride
Dear Witold,
Thank you so much for sharing your feedback. We're delighted to hear that you're very happy with the Nova Ride product quality and delivery service ; it's a pleasure to enhance your bike!
Your words and support is a real source of motivation for our entire team. We wish you many enjoyable rides with your new silver MTB derailleur pulleys!
Kind regards,
Tom - Nova Ride
Déjà acheté un produit de la marque et…
Déjà acheté un produit de la marque et très satisfait de la qualité,de la livraison.
Bravo aux équipes de Nova Ride.
13. juni 2026
Svar fra Nova Ride
Cher Fabrice,
Merci beaucoup d'avoir pris le temps de laisser un avis sur votre seconde commande. Nous sommes ravis d'apprendre que vous êtes très satisfait de la qualité de nos galets de dérailleur et de la rapidité de notre service de livraison ; c'est un plaisir de contribuer à améliorer vos vélos !
Votre soutien est une véritable source de motivation pour toute notre équipe. Nous vous souhaitons de belles sorties avec !
Bien cordialement,
Tom - Nova Ride
I love my purple Derailleur wheels.
Great product!! Too bad my shitty assed Cheeto in charge put tariffs in place. That uneducated and moronic move added $32.00 or more accurately two gallons of gas to the charge of these phenominal pulley wheels. I love the color and the ease of function my derailleurs now has….plus no more clicking noise.
1. juni 2026
Svar fra Nova Ride
Dear Tracy,
Thank you so much for sharing your feedback. We're delighted to hear that you're very happy with the Nova Ride product quality and color ; it's a pleasure to enhance your bike!
Your support is a real source of motivation for our entire team. We wish you many enjoyable rides with your new purple derailleur pulleys!
Kind regards,
Tom - Nova Ride
Svar fra Nova Ride
Dear Matthew,
Thank you so much for sharing your feedback. We're delighted to hear that you're very happy with the Nova Ride product quality and installation ; it's a pleasure to enhance your bike!
Your words and support is a real source of motivation for our entire team. We wish you many enjoyable rides with your new MTB derailleur pulleys!
Kind regards,
Tom - Nova Ride
Svar fra Nova Ride
Dear Bram,
Thank you so much for sharing your feedback and for your order. We're delighted to hear that you're very happy with the Nova Ride product quality and delivery service ; it's a pleasure to enhance your bike!
We wish you many enjoyable rides and performance reach with your new pulley wheels!
Kind regards,
Tom - Nova Ride
High end product and high end service..
9. juni 2026
Svar fra Nova Ride
Dear Thomas,
Thank you so much for sharing your feedback. We're delighted to hear that you're very happy with the Nova Ride service and product quality ; it's a pleasure to enhance your bike!
Your support is a real source of motivation for our entire team. We wish you many enjoyable rides with your new CCD and derailleur hanger combo!
Kind regards,
Tom - Nova Ride
Ekar Oversize Schaltkäfig
Schnelle Lieferung,sieht toll aus, schön verarbeitet, einfache Montage durch unkompliziertes YouTube Video,
funktioniert tadellos.
Besser als der original Ekar Käfig.
Ich bin rundum zufrieden.
27. mai 2026
Svar fra Nova Ride
Dear Alex,
Thank you so much your words and for sharing your complete feedback. We're delighted to hear that you're very happy with the Nova Ride product quality, efficiency and the delivery service ; it's a pleasure to enhance your bike!
Your support is a real source of motivation for our entire team. We wish you many enjoyable rides and performance reach with your new CCD Ekar!
Kind regards,
Tom - Nova Ride
Svar fra Nova Ride
Dear Claudio,
Thank you so much for sharing your feedback. We're delighted to hear that you're happy with the Nova Ride product quality; it's a pleasure to enhance your bike!
Your support is a real source of motivation for our entire team. We wish you many enjoyable rides and performance reach with your new gear combo!
Kind regards,
Tom - Nova Ride
Svar fra Nova Ride
Dear Chiaffredo,
Thank you for sharing your feedback. We're delighted to hear that you're happy with the Nova Ride product quality ; it's a pleasure to enhance your bike!
We wish you many enjoyable rides and performance reach with your new CCD EVO!
Kind regards,
Tom - Nova Ride
Unboxing is a small party
Fast and precise delivery. Smooth running of the pulley wheels. Unboxing and first trying is a party.
6. juni 2026
Svar fra Nova Ride
Dear Jan,
Thank you so much for sharing your feedback. We're delighted to hear that you're very happy with the Nova Ride product quality, the unboxing experience and the fast delivery service ; it's a pleasure to enhance your bike!
Your support is a real source of motivation for our entire team. We wish you many enjoyable rides and performance reach with your new derailleur pulleys EVO!
Kind regards,
Tom - Nova Ride
Sehr gute Qualität- dreht sich merklich…
Sehr gute Qualität- dreht sich merklich leichter!
Einziges Manko: der Pinarello Sticker beim Tretlager hat sich mitgedreht und ist eingerissen
5. juni 2026
Svar fra Nova Ride
Dear Jürgen,
Thank you so much for sharing your feedback and for your order. We're delighted to hear that you're very happy with the Nova Ride product quality and efficiency ; it's a pleasure to enhance your bike!
We wish you many enjoyable rides and performance reach with your new bottom bracket!
Kind regards,
Tom - Nova Ride
Support de compteur qualitatif,
Support de compteur qualitatif,
Expédition rapide
Très satisfait
6. juni 2026
Svar fra Nova Ride
Cher Régis,
Merci beaucoup d'avoir pris le temps de laisser un avis. Nous sommes ravis d'apprendre que vous êtes très satisfait de la qualité de nos supports pour compteurs et de la rapidité de notre service de livraison ; c'est un plaisir de contribuer à améliorer vos vélos !
Votre soutien est une véritable source de motivation pour toute notre équipe. Nous vous souhaitons de belles sorties avec votre nouveau support de compteur !
Bien cordialement,
Tom - Nova Ride
Manca un pezzo del cambio puleggie che…
Manca un pezzo del cambio puleggie che ho acquistato !!!!!
28. mai 2026
Svar fra Nova Ride
Dear Matteo,
Thank you for sharing your feedback. We are sincerely sorry to hear about your experience and completely understand your disappointment. Please accept our apologies for the inconvenience this has caused you.
To help us understand what went wrong and find a solution for you, please reach out to our after-sales service team at sav@novatoride.com.
Please include:
- Your order number
- A brief written explanation of the issue
- Any photos or videos showing the part missing.
Our technician will review your case quickly and ensure you received the correct part.
Thank you again for bringing this to our attention. If you have any further questions, please do not hesitate to contact us at any time at sav@novatoride.com. We are always here to help.
Kind regards,
Tom - Nova Ride
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.