Novamotorgroup Anmeldelser 

Great people, easy too deal with highly recommended

Excellent customer service great dealership to deal with. Good value for money staff always happy to go the extra mile

Brilliant service both with sales and after sales, always willing to help.

Has now been just over 4 weeks since my car broke down, within 2 months of me buying it, still no sign of my car and they haven’t put me in a courtesy car despite me making it very clear how much I need my car for work. They told me just over 2 weeks ago they would have me in a car by the end of the week and yet I am still without anything spending a fortune on taxis I am struggling to afford but they couldn’t care less. I would stay well away if anyone is thinking about using this business.

Great experience from start to finish.
Sold thr car and got the price agreed.
Will definitely use again when rhe time comes

Our experience started off quite poorly as we discovered an issue that hadn’t been brought to our attention prior to buying the vehicle. This meant the car had to be returned to them to fix. What was meant to be a 2-3 day wait ended up frustratingly over 2 weeks and minimal communication! Thankfully after getting in touch with Paddy, he went above and beyond to ensure the car got the appropriate work and was returned to us in Scotland despite it not being his department. We wouldn’t have got the solution resolved just as fast if it wasn’t for Paddy and we greatly appreciate all he did.

I was contacted from nova motor group about offering to sell my car for me. I thought it was too good to be true as the offer they gave me I was really happy with, the boys came up and collected the car with no problems and not very long after my car was sold. The photos they take of the car and all the polishing of the scratches etc are top notch. I received full payment with no hassle. Paddy is a top man and I highly recommend and would defo sell with them again.

I used Nova Motor Group recently to sell my Audi. Using a broker was a first for me but it turned out to be a great move. Paddy was great through the whole process. After the car was collected it was posted onto their site a few days later, looking amazing in the pictures. When the car sold I was sent the exact amount promised, and got the money inside 2 days.....I will very likely use Nova again

Got a genuine and fair offer from these guys at Nova Motor and accepted it, can’t lie it was kind a nervous as it was my first time selling a car like this to a brokerage but paddy at nova was really professional and available whenever I needed anything and really took me through all the procedures. They came and picked up the car free of charge and was really professional. Would really recommend these guys.

I originally advertised my Landrover Discovery 4 through Autotrader and received no enquiries except from Paddy at NMG, he explained the brokerage service and offered me a good price on my car, i have to admit i was a bit sceptical as i had not heard of this before. I did a bit of research on line to check out NMG and all was legit, after another week of no enquires through Autotrader i decided to give it a go. From the outset everything was very professional: from explaining the contract and agreed price; the preparation of the vehicle for sale; the advertising and the payment once sold.
After dropping the vehicle off i checked the website and it was advertised for sale immediately pending photos, after a day or so the vehicle had been prepared and the photos looked excellent. Paddy contacted me within a week to say he had a sale, unfortunately this fell through due to finance issues, however, the vehicle was straight back up for sale and a buyer was found very quickly. The price agreed was the price i received within a couple of days of the sale, from going from a little dubious i was very happy with the professional and efficient way it was handled by NMG, specifically Paddy, and would most definitely recommend this brokerage service.

​I recently used Nova Motor Group in Sunderland to sell my Moondust Silver 2017 Ford Focus ST-2, and the entire process was absolutely fantastic. A massive thank you to Paddy, who handled my sale and kept me consistently updated from start to finish. He managed to get me the right money for the car—noticeably more than other places were offering.
​The car sold within just a few weeks, and the funds were processed incredibly quickly and deposited straight into my bank account. It was an outstanding, stress-free experience, and I will definitely be back for future sales. Highly recommended to anyone looking to sell their vehicle!

The most stress free, hassle free and friendly helpful service imaginable. From arriving to look for a new car to leaving with a new car the service provided by salesman Josh and especially Tulica was first class . Keep up the excellent work Noya Durham , I’ll certainly be back when I need my next car and would not hesitate to recommend you 🤩

I was pretty sceptical when I was initially contacted by Paddy at Nova after my Autotrader ad was going nowhere. But I've been consistently impressed since, by their low-pressure patient dealing with my questions, to the easy collection process, to fixing some issues without charging me, to delivering the price promised ahead of schedule. Very good service all round.

Would recommend highly if you want to sell your car fast.
Awesome from start to finish.
They picked our kia Sorrento up from our home and within a week it was sold at the price we asked for.
Top service

Thanks again paddy

I recently sold my Jaguar through Paddy at NMG Brokerage and I couldn’t be happier with the service.

From the very beginning Paddy made everything so easy for me. He collected the car from my home free of charge and had it professionally photographed and advertised within 48 hours. Within just 72 hours, a deposit had been taken.

I didn’t have to lift a finger throughout the whole process. Paddy promised me the figure I wanted for the car and, despite the car needing some work, he covered the costs himself rather than charging me for every scratch, dent and bit of preparation.

He kept me updated throughout and was always easy to get hold of. Once the car sold, the payment was made quickly and the finance was settled without any hassle.

It was a first-class service from start to finish. I would have no hesitation recommending Paddy and NMG Brokerage and I will definitely be back in the future.

Wss selling on autotrader. Nova Motor company got in touch and said they can sell my car within 3 months
My car was sold within 3 weeks and got my money which we agreed on in my bank

Trust this company am a very happy customer

Really easy to deal with. Got good price for my car and paid out very quickly.

Second time using these guys and would reccomend to anyone wanting a trustworthy and helpful experience thank you nova

Avoid Nova Motor Group – Unsafe Repairs, Bodged Wiring & Shocking Aftersales
​I purchased a Kia Sportage from Nova Motor Group. Shortly after purchase, a driver-side 360° camera was replaced via their subcontractor (Toney’s Audio). What followed was a complete failure of basic competence and customer care:
​Substandard Workmanship: The camera was initially installed 180° upside-down, triggering a Blind-Spot Collision Warning (BCW) error.
​Hazardous & Bodged Wiring: Upon independent inspection, the factory BSD wiring harness was found cut and spliced using cheap non-automotive white terminal connectors. Crucially, the wires were reconnected with reversed polarity, which caused continuous error chimes while driving and disabled the keyless door handle lock.
​Dishonesty & Refusal of Support: The subcontractor lied to my face, claiming they "never touched the wiring." When I approached Nova Motor Group, staff attempted to dismiss me by claiming they "no longer have an aftersales department" and trying to divert their statutory liability under the Consumer Rights Act 2015 onto a third-party warranty.
​Once the reversed polarity was manually corrected, all electrical faults instantly disappeared.
​Search for Nova Motor Group on Google Maps to find my 1-star review with full photographic proof comparing the intact factory wiring versus Nova's bodged job. Save yourself the stress and buy elsewhere

Professional from start to finish could not fault the service i received in any way! If you can use Nova !