Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Our brand specializes in hand‑crafted high‑carat diamond rings and gem‑set brooches. We focus on bold wide‑band designs, fancy‑cut diamonds and vintage‑style ornaments. Catering mainly to mature high‑end clients aged 45‑70 from America and Europe. Our fine jewelry blends distinctive styling with reliable craftsmanship, ideal for daily wear, parties and thoughtful gifts, winning plenty of genuine customer reviews worldwide.
3,8
10 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I am a regular shopper and have been very satisfied with all the items I’ve bought
Svar fra Novajew
Thank you so much for your lovely feedback! We’re thrilled to hear you’ve been happy with your purchases. It means a lot to us to have loyal customers like you. Looking forward to serving you again soon！
Svar fra Novajew
Thank you so much for your lovely feedback! Glad to hear you love your order, hope you enjoy it✨
This seller asked me to close the dispute I opened from PayPal, in exchange, they will finally ship the order which I already paid for 2 months ago, June 18. I thought, sure I can do that but they might just set me aside and make me wait a lot longer. Giving them the benefit of the doubt, so I did. Novajew still doesn’t have the time to reply and update shipping and emails. I thought of giving them a chance to redeem their company’s image. And now, no reply again! I want a refund! NOVAJEW YOU SUCK BIGTIME. Karma is like Christmas, it’s just around the corner!
Svar fra Novajew
Thank you for your feedback! It’s wonderful that everything is as you expected. We look forward to serving you again soon~
Svar fra Novajew
We really appreciate your kind words! It means a lot to us. Feel free to come back for more wonderful pieces！
Svar fra Novajew
So happy you love this ring! It means a lot to us. Enjoy your beautiful jewelry 💛
My emerald brooch was different then what was pictured stone wise, my second brooch was great and I had no problems with it.
Svar fra Novajew
We are sorry to hear the emerald stone on your first brooch didn’t match the picture. We’re glad your second brooch met your expectations! Please feel free to contact our support team if you need further help regarding the first item.
More beautiful in person than in the picture! I loved my earring so much!
Svar fra Novajew
Thank you so much for your lovely feedback! It makes us so happy to hear the earrings look even more stunning in person on you. Hope you enjoy wearing them✨
The quality of the ring was better than expected!
Svar fra Novajew
Wow, we are overjoyed to hear this! It means a lot that you love the quality of your ring. Enjoy your beautiful piece!
No updates on shipping. Had to email to find out any information and at a week later it is still in China with no idea when to expect delivery of my ring. This was a birthday gift yo myself. Birthday passed, still no idea when ai will receive it, no idea of your quality or fit and you send me a survey to rate you? Ridiculous
Svar fra Novajew
We sincerely apologise for the long wait and lack of proactive shipping updates on your ring. It hurts to hear your birthday celebration passed without receiving this special gift for yourself.
The updated tracking information has been sent to your inbox. Cross-border logistics and customs checks may lead to unforeseen delays beyond our control.
We will actively track your order. Once you receive the ring, if there are any issues with size, fit or quality, please contact us immediately and we will resolve everything properly for you.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
