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Nous Anmeldelser 414

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TrustScore 4.5 av 5

4,7

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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I can’t quite believe how simple and speedy this was. Wry little info required and they worked efficiently to sort a new cheaper tariff on an energy bill. Impressive. I will use them again and highly... Vis mer

Vurdert til 5 av 5 stjerner

​I don’t usually write reviews, but Nous has genuinely earned this one. I was skeptical about how much they could actually do, but they’ve managed to slash my monthly outgoings significantly. ​T... Vis mer

Vurdert til 3 av 5 stjerner

Seems like a good idea, however, it offered me a new energy plan which would cost £40 a month more (after uploading my bills so it had the comparison), then suggested I could save on my mobile bill b... Vis mer

Vurdert til 5 av 5 stjerner

We had been with Utility Warehouse for years and all other bill providers. Nous has switched our energy to Fuse and claims this will save us over £400!! We are now switching one of our mobiles from UW... Vis mer

Informasjon om virksomheten

Skrevet av virksomheten

We're helping households get smart and stay vigilant to the cost-of-living crisis.

Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

414 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 90 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 4 av 5 stjerner

I would have given 5 stars

I would have given 5 stars but seen as I have had problems logging into my new energy account, and not getting anywhere with the new supplier, I am unable to give that. Nous themselves, have been great.

26. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Really helpful that Nous sorted out my…

Really helpful that Nous sorted out my energy switch. Only given them a four out of five because they won't stop messaging me for a task I could have done myself on this occasion. I haven't asked nous to do anything more involved or complicated yet

8. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Apparently they ‘save you money’ so…

Apparently they ‘save you money’ so they changed the Tarif to me then having payments for gas and electricity over double what I was paying before. When I questioned it, they wouldn’t change it back, leaving me having to contact my provider to get it sorted as it ‘apparently wasn’t their job’ avoid at all costs!!

11. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Nous

Hi Rachel, thanks for sharing your experience, and we’re sorry it wasn’t what you expected. When you signed up to Nous you told us the size of your property, which we used to create an energy savings proposal based on the average usage. It sounds like this estimate was higher than your actual usage - but as you accepted the proposal and asked us to proceed with the switch before contacting us or uploading a bill, the tariff change was registered.

As we've mentioned, unfortunately we're not able to contact your provider and amend the payment amount on your behalf as they'll need to speak to the account holder. If you have any further questions, we’re happy to help.

Vurdert til 3 av 5 stjerner

I really like the simplicity of the app…

I really like the simplicity of the app and the way it uses AI to try to find the best deals. Unfortunately it didn’t find the best deal for me and ended up selecting a provider that would cost me more. So I had to cancel and go back to handling this type of thing myself in person.
But I think with a little more AI investment this could be an amazing tool to help this worth busy lives find the best contracts for utilities etc.

Great idea Nous just a little more work needed.

1. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Nous

Hi Julia, thank you for sharing your experience - as a new company this is really useful in order to help us improve.

It sounds like the estimate of your energy usage that the savings proposal was based on was higher than your actual usage - but as we didn’t hear from you about the costs looking too high, we didn't have a chance to adjust it. The unit rates were lower on the tariff we switched you to, so it would have been a saving overall once your Direct Debit was set to the right amount. We always provide the full details of any potential switches via email and WhatsApp in advance, so you have time to review them.

 If you have any further questions, we’re more than happy to help.

Vurdert til 4 av 5 stjerner

Very easy

Very easy. Didn't really have to do anything. Quick response through WhatsApp. Too early to give 5* as the cashback won't materialise for a bit. But so far so good.

25. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Fairly straight forward process

Fairly straight forward process, we used it for an energy switch and so it tells you what you’re set to save but obviously the proof is in the pudding only over a time of seeing if you actually save that. A great feature is that we’ll be actively told when we’re out of contract so no trying to remember the timings or leaving it on the to do list to look at deals / do a switch ourselves!

17. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I’m new to Nous but so far I’ve saved…

I’m new to Nous but so far I’ve saved £288 per year on my energy without lifting a finger! they did all the work it was seamless, looking forward to making more savings while I’m sitting back having a cup of tea , highly recommended

17. april 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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