Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Ich hatte ein Problem mit meiner Bestellung (noch nicht versendet) und hab direkt den Support aufgesucht. Herr Mohamed Arafat hat mir innerhalb von einer Stunde geantwortet und alle möglichen Opti... Vis mer

Vurdert til 5 av 5 stjerner

Ich möchte gerne die Hilfsbereitschaft von Nothing und dem Tech Support lobend erwähnen. Ich hatte November 2025 die Open Ear gekauft. Leider ließen sich diese nicht mit dem zuvor gekauften Noth... Vis mer

Vurdert til 1 av 5 stjerner

Bought Nothing Ear (2) a year ago to replace my Galaxy Buds Pro as a treat whilst on a business trip (galaxy buds still work after nearly 4 years). Unfortunately within the year my Nothing Ear LH bud... Vis mer

Vurdert til 1 av 5 stjerner

This is such a bad phone. The Nothing Phone (3a) Lite is incredibly disappointing. Nothing works properly. I even had to contact support just to get Bluetooth to connect. I can’t open any documents on... Vis mer

Informasjon om virksomheten

  1. Elektronikkfirma

Skrevet av virksomheten

We’re a London-based tech company on a mission to remove barriers between people and technology. To do this, we’re crafting intuitive, flawlessly connected products that improve our lives without getting in the way. No confusing tech-speak. No silly product names. Just artistry, passion and trust. And products we’re proud to share with our friends and family. Simple. Because beautiful tech shouldn’t be complicated.


Kontaktopplysninger

2,5

Under middels

TrustScore 2.5 av 5

700 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 1 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Nothing will be the the new smartphone…

Nothing will be the the new smartphone revolutionary. I recently bought the CMF Phone 1 and It was one of my best purchases yet. The 120hz display feels really smooth and the MediaTek Dimensity 7300 is able to perform all tasks proficiently. To top it all of it only costed $200. So for a phone which costs as much as accessories for some smartphones it is truly a very good purchase and very good experience

27. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Faulty Screen Protecter - Refused To Replace

My nothing phone 3a came with a pre-installed screen protector. Bubbles appeared under the screen after just 6 weeks. Contacted Nothing customer service who were friendly (I suspect a lot of AI is used to write their emails) but very slow to respond. The offered me a joke, 5% discount. I told them the product was not fit for purpose as it failed after just 6 weeks but they didn't care. Very disappointing.

15. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I would give negative stars if I could

I would give negative stars if I could. My buds did not come with extra tips, and fall out. Nothing customer service has been complete farce, weeks and endless correspondence and excuses just to try to get a set of large tips that should have been included. First, they were out of stock but I should pay now, $21 for a set of 3 tips and steep postage. I objected to this and said they should provide the tips that should have been included. Then, miracle, they were in stock! After much resistance, they said they would provide a complementary set of tips .... but only as an extra if I bought a set of tips and paid the steep postage, ie $21. More correspondence. Then, a hugely generous offer, they would give me 10% off a set of tips -- that is, they would cut 56 sets off the $21 they wanted to provide the tips I should have had. More correspondence, they will provide tips to me .... but only if I give the serial number which is too small and smeary to read or photograph. So they doubt that the buds I bought FROM NOTHING as genuine. Or it's just an excuse. They said, oh we can't send the right tips without a serial number. HUH???? Outrageous lengths and expense they will go to, to PREVENT giving customer service.

21. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Nothing

Svar fra Nothing

Hi there,

Thank you again for your honest review and for giving us the chance to follow up properly.

After reviewing your case in full, we can see how things went wrong. Although you reported the issue promptly, your request for replacement tips was treated as a sale instead of missing-in-box. That led to confusion, delays, and a series of unnecessary hurdles including being asked to pay for shipping.

We’ve now sent the ear-tips free of charge, and we sincerely apologise for how long that took. Based on your feedback, we’re also looking into how we handle missing accessory claims so they can be resolved faster and without the friction you experienced.

Thanks for holding us to a higher standard.

Best,
Tom
Nothing Customer Support

Vurdert til 1 av 5 stjerner

Do not buy from this company

I bought new ear buds on receiving the left one would not charge from the start . I messaged straight away to make sure they knew. Gave me advise to what I should do, still didn’t work. My son who is a tech guy couldn’t get them to charge either . Nothing advised would refund once received and their tech guys have checked. Advised me there was nothing wrong with them and only offered £39 instead of £49 even though they did NOT work ,And , to charge £10 for return when I only paid £4 for Postage on purchase .!! I would never buy from them and advise others the same .

14. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Consulta sobre mis Nothing air

Hice una consulta en el chat y me atendió Basma Saeed. Fue super amable y respondió a todas mis dudas con celeridad, profesionalidad y rigor . Perfecto. Le pondría un 10. Gracias Basma Saeed

22. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Une honte !

Édit en juin 2025 : nothing me demande de déposer plainte auprès de la police. C'est du grand n'importe quoi ! C'est au vendeur de s'assurer que la livraison est sécurisée. Surtout N'ACHETEZ PAS CHEZ EUX vous n'aurez aucune sécurité.
Une honte ce SAV ! Ça sera sans doute ma seule commande chez eux et de leur produit. J'ai acheté un nothing 3a pro avec l'offre d'écouteurs gratuits pour toute précommande.
A l'arrivée du colis j'ai déchanté, le colis était défoncé et ouvert par dessous... Avant même de l'ouvrir j'ai eu le pressentiment qu'il y a avait un problème. Effectivement à l'intérieur aucune protection ! Le téléphone et les 2 chargeurs commandés se baladaient complètement dans le colis et aucun écouteurs ! Forcément c'est le plus facile à revendre...
Je contact aussitôt le sav avec photos de l'état du colis et là c'est le début de nothing justement... L'entreprise porte bien son nom car aucune réponse à part une enquête est en cours patientez 20 Jours... Je suis à 2 mois d'attente et je relance régulièrement, je n'ai plus aucune réponse !
Cette entreprise n'est pas sérieuse, déjà aucune protection dans le carton et SAV inexistant.
Un conseil réfléchissez bien avant d'acheter chez eux.

14. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Support eine reine Katastrophe

Der Support eine reine Katastrophe. Ich habe ein Nothing Phone 3 pro (nicht bei Nothing direkt gekauft) und, da ich überzeugt war, habe ich mir weitere Produkt gekauft, diesmal direkt von der Nothing Homepage. Hiervon wollte ich 2 Artikel retournieren. Da fing das Problem an. Unterirdische Antwortzeiten, die Rücksendung wird verschleppt, man erhält keine Rücksendeadresse und in der Widerrufsbelehrung ist auch keine Adresse angegeben (meines Wissens so auch nicht korrekt).

Habe die Produkte nun mit Verlust bei Ebay verkauft, eine Rückgabe war einfach nicht möglich!!!

Durch diese bescheidene Erfahrung habe ich mich dann auch entschlossen mein neues Nothing Phone zurückzugeben (wie gesagt über einen anderen Händler bezogen wo das kein Problem ist).

12. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Teléfono móvil maravilloso.

Teléfono móvil maravilloso.
Con carga inhalambrica, siendo de fabricación europea y una fluidez magnífica. Y eso que solo tengo el modelo 1.
Seguiré con esta compañía sin duda.

Restringir la interacción con Google sería ya de 10/10.

5. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Silly man stood in the dark

Silly man stood behind a door in this dark shop is surprised when somebody tried to gain entry. Then points to the opening times at the bottom of the door which are not in line of sight. Early closing for a Saturday. He could have locked the door if he didn't want to place both of us in this situation. I travelled from Nottingham with the idea of looking at this phone but was met with such hostility I'll stick with Samsung.

3. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Rip off returns process

Awful, unclear and expensive returns process. Was told could try them and return them, but it cost £10 to return a tiny pair of headphones.
The headphones were shaped very strangely and didn't fit at all.

2. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

I liked the Phone (1) and earbuds are…

I liked the Phone (1) and earbuds are ok but in the end it’s just another phone. The new OS updates are not worth upgrading for a new phone and it feels like they deprioritised the early adopters as far as waiting for new updates are concerned.

30. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

I bought a pair of earphones a couple…

I bought a pair of earphones a couple of months ago. Lost the case, contacted the company for replacement. They told me they can't help me. That means I'm left with perfectly fine earbuds I can't use and wasted $150.

25. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Return/refund process is tedious

I received a faulty product. It has taken several weeks to process the refund. Customer support is nice, but it is annoying to spend several days just to email back and forth when I just want a return/refund at this point.

28. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Go Nothing!

Great company, I've gotten a Nothing Phone (2) Launch Edition set, and it all works perfectly and a issue with the power brick occurred but it was no issue for them and got a replacement quickly, honestly I'd call it the IOS of Android, a great choice.

25. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Absolute scam

Absolute scam,

I ordered the nothing ear, they did not meat expectations. I wanted to return them, the return process is made to be as complex and cumbersome as one can imagine. As cherry on top of the cake I paid 17 euros for the return, clearly done to make you not return it. In no way it's 17 euro to ship this mini package. Pretty sure they are not even complying with European rules here.

23. april 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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