RV Fridge Parts Direct Anmeldelser 

I ordered a refrigerator shelf for our camper and it was the wrong one. I sent numerous messages with absolutely NO response. I would NEVER buy from them again due to HORRIBLE customer service!

never received my product

Ordered parts from them over 2 years ago and still have not received them. Called the phone number no one ever answers and they won't respond to emails either. This company is nothing but a scam. Lost $250 to them.

Part ordered was never delivered. No response to my emails. I was not refunded for the cost of the part.

I never got the parts I ordered a year ago. I have contacted Morgan Crafton, the owner, by phone and email several times but never got a response. She already charged the amount of $116.24 to my credit card. I've requested a refund since it's almost a year and still waiting for a response.

never got my order and they haven't responded to any of my emails

I ordered my parts, and after waiting for several weeks, I finally called in. They gave me some lame excuses about the difficulty of their business, and shipped out the parts. I finally received them, but they were not what I ordered. I called again, and to this day, they’ve done nothing to fix the problem

SCAM SCAM SCAM.

Ordered last July and never recieved. After multiple attempts to contact have determined this is a scam!!!

As others have said fraudulent company, charged for a part never shipped, no answer to dozens of emails or phone calls, don’t order here they will take your money but you’ll never receive the product or any response.

I going to echo what many others have said. Ordered a new door for my Norcold refrigerator. Credit card was charged promptly but nothing else. Order was made Oct 17, 24. I’ve called 4 times emailed and tried to chat; no response at all. Got the bank working on a refund. How do these people stay in business?

Because of all these reviews I read after I purchased a door for my fridge, I have been proactive with my bank. Ordered 10/7 and not heard anything and not received the door. I disputed claim with my bank! Already bought new fridge since I couldn't wait too long! Don't even try with these people!

Communication is not part of this company’s vocabulary. I ordered a part that was supposed to be 3-5 day UPS shipping. I am currently going on 13 days and nobody will answer their phone or return messages that are left to call me back.

I ordered a left and right freezer door spring assembly. I only recieved the right hand assembly. I revieved no response from them concerning this when I emailed and phoned.

Terrible and unresponsive customer service. Ordered a Norcold fridge part on 06/29/24. Have been waiting two months to receive shipment information. I have sent two emails and a phone call requesting shipping status and have not received a reply.

I still haven't received the fridge shelf clips. It's been many weeks.

I have an order pending with this company that has been confirmed and paid for. It has been a month since I ordered the product, and I have not received anything other than an order confirmation email. The order confirmation shows it should have shipped in 3-5 days. Nobody answers their listed phone number, and nobody replies to order inquiries either on their email address or their "contact us" portal page. Feels like I have been scammed.

We never received the part.

Ordered parts I ended up not needing. Requested a refund 3 times, including email, chat, message to reply back later. No communication what so ever. Highly do not recommend. Steals your money and then just a ghost.

Scam.. never got my part no return calls and out of $50!