Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Do not recommend this company. They cancelled my trip to magdalena islands scheduled for 4th feb 2026 citing bad weather. The weather that day was good, I am aware the ferry ran as normal as other pas... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Made different reservation for some tours in the Atacama desert (Chile) and had no problems at all. This big internet agency comunicates with local travel agencies for the tour service and it was awes... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Fiz um walking tour com a guia Gaby. Foi ótimo! Recorremos vários lugares interessantes no centro histórico de Quito. Gaby explicou tudo sobre cada lugar que passamos e me contou muitas histórias inte... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

What an unforgettable experience hiking 5604m up the Andes with Juan Pablo. Truly magnificent. The whole trip from start to finish was just so much fun, I felt very safe and learnt so much because of... Vis mer

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Informasjon om virksomheten

  1. Reisebyrå

Skrevet av virksomheten

Nomades es la plataforma líder en la reserva online de tours, excursiones y actividades en Latinoamérica, con experiencias cuidadosamente seleccionadas en los destinos más destacados de la región. Con un profundo conocimiento local, trabaja directamente con operadores verificados para ofrecer una oferta de alta calidad, disponibilidad actualizada y una experiencia de reserva simple, segura y confiable. Cercana, ágil y orientada al servicio, acompaña a los viajeros en cada etapa de su viaje, ayudándolos a descubrir lo mejor de Latinoamérica de forma auténtica. Más de un millón de viajeros han confiado en Nomades para vivir experiencias únicas en cada destino.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

54 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Nos gustó la experiencia. Highly recommend!

It was a pleasure to travel and be part of this adventure. The staff was nice and knowledgeable of the places that we visited. Amazing trip to Casablanca, Valparaíso and Viña.

10. juni 2025
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Svar fra Nomades

Thank you for your comment. We hope you'll travel with us again soon.

Vurdert til 5 av 5 stjerner

Me lo han puesto muy pero que muy…

Me lo han puesto muy pero que muy fácil. Ha sido como sentarse en la mesa de una agencia y organizar los planes en función de los destinos que quería conocer. Todas las excursiones han resultado fantásticas.

19. mai 2025
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Gracias por tu comentario Esther! Nos alegra mucho que todo haya sido tan fácil y que hayas disfrutado de las excursiones. Para nosotros es un placer ayudarte a organizar tus viajes.

Esperamos verte muy pronto en un nuevo destino en Latinoamérica!

Vurdert til 5 av 5 stjerner

Buena experiencia con Denomades y las…

Buena experiencia con Denomades y las agencias de turismo, todo ordenado, lo único es a veces no era tan automatico que te llamaran pero del resto todo ok.

30. april 2025
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Muchas gracias por viajar con nosotros y compartir tu experiencia Luis. Esperamos verte muy pronto en un nuevo destino en Latinoamérica!

Vurdert til 5 av 5 stjerner

Vacaciones

Muy buena experiencia en haber tomado el tour en zona austral Milodon y torres del Paine,muy buen equipo de profesionales, comodidad, seguridad en todo momento y amabilidad, recomiendo al 100 %,saludos y felicitaciones😃

4. mai 2025
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Muchas gracias por viajar con nosotros y compartir tu experiencia Octavio. Esperamos verte muy pronto explorando un nuevo destino en Latinoamérica!

Vurdert til 5 av 5 stjerner

Fui a San Pedro de Atacama con…

Fui a San Pedro de Atacama con Denomades, fue un experiencia muy buena, buena comunicación con los tours y logística.

23. april 2025
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Muchas gracias por viajar con nosotros Paola! Esperamos verte muy pronto explorando un nuevo destino en Latinoamérica junto a nosotros.

Vurdert til 5 av 5 stjerner

My An Unforgettable Experience at Salar de Uyuni with Denomades and the Incredible Guide Heraclio with Denomades on the…

My experience with Denomades on the trip to Salar de Uyuni was absolutely extraordinary from start to finish. Everything was perfectly organized, punctual, and safe, allowing us to fully immerse ourselves in the breathtaking beauty of the Bolivian salt flats.

What truly made the trip unforgettable was our amazing guide, Heraclio. His deep knowledge of the region, attention to detail, and genuine passion for sharing the magic of Uyuni made all the difference. Heraclio was not only professional and responsible, but also incredibly kind, approachable, and fun. He went above and beyond to make sure everyone in the group was comfortable, informed, and enjoying every moment.

From watching the stunning sunrise over the salt flats to exploring surreal landscapes like the train graveyard and the colorful lagoons, every moment was magical—and much of that was thanks to Heraclio’s expert guidance and positive energy. He also made sure we captured the best photos and created memories that will last a lifetime.

I highly recommend Denomades for anyone considering a visit to Uyuni, and if you’re lucky enough to get Heraclio as your guide, you’re in for a truly exceptional adventure.

26. april 2025
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Dear Alfredo,

Thank you so much for taking the time to share your wonderful experience with Denomades on your trip to the Salar de Uyuni. We're absolutely thrilled to hear that everything went smoothly and that you were able to fully enjoy the incredible beauty of this unique destination.

We're especially happy to know that Heraclio made such a positive impact on your journey. He truly is a remarkable guide, and your kind words about his professionalism, kindness, and dedication mean a lot to us :) We'll be sure to pass along your compliments—he’ll be delighted to hear how much you appreciated his efforts.

Creating unforgettable experiences and lifelong memories is exactly what we strive for, and your feedback is a great reminder of why we do what we do. Thank you again, we hope to welcome you on another adventure in Latin America soon!

Warm regards,
Macarena
Denomades Team

Vurdert til 5 av 5 stjerner

Muy recomendable.

Realicé 2 tours con la agencia "Base torres de paine " y "navegación glaciares Serrano y Balmaceda" .Muy buena experiencia desde la reserva online y tours realizados ,muy recomendable.

25. april 2025
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Muchas gracias por compartir tu experiencia Maritza, esperamos verte muy pronto en un nuevo destino en Latinoamérica!

Vurdert til 1 av 5 stjerner

changed pick up location

The confirmation said pick up my hotel. They called at the pick up time to say pick up at the office. I missed the tour.

25. april 2025
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Hi! Thank you for sharing your experience. Unfortunately, the review does not include your full name, so we are unable to identify your reservation and properly assist you. After carefully reviewing our records, we have not found any case that matches the situation described.

We would be happy to look into this matter and help clarify what happened. Please contact our customer support team directly and provide your full name and booking details so we can assist you.

Vurdert til 5 av 5 stjerner

Great experience in La Serena.

Great experience in La Serena.
Highly qualified guides. We learnt a lot on the Pisco matter, the local fauna, and the startsight was extremely fruitful.
The trips are well arranged and you are in touch with your guide. The whole process is clear and the platform is very friendly.

18. april 2025
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Muchas gracias por compartir tu experiencia Enrique, esperamos verte muy pronto en un nuevo destino en Latinoamérica!

Vurdert til 5 av 5 stjerner

Todo perfecto

Todo perfecto, incluida la replanificación de fechas pedida con poca antelacion por mi parte. La web y los vouchers con el contenido adecuado y muy claro

8. mars 2025
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Svar fra Nomades

Muchas gracias por compartir tu experiencia, Ileana, esperamos verte muy pronto en un nuevo destino en Latinoamérica!

Vurdert til 5 av 5 stjerner

La mejor experiencia

Todo con Denomades, de principio a fin fue muy fácil. Compré una experiencia de 5 días en Puerto Natales y desde que quería hacer el pago me ayudaron con mis dudas. Para hacer cambios igualmente la respuesta fue inmediata. Los costos son mejores que con los mismos operadores. Los operadores con los que trabajan en sí super profesionales, atentos, serviciales, conocedores. Todo de mi experiencia fue perfecto. Una agencia 100% recomendable.

28. februar 2025
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Muchas gracias por compartir tu experiencia, Lorena, esperamos verte muy pronto en un nuevo destino en Latinoamérica!

Vurdert til 1 av 5 stjerner

Setting Clear Expectations for Future Customers: subpar accomodation private tour Uyuni

In October 2024, we decided to book our excursion to Uyuni, Bolivia, through Denómades, but unfortunately, our experience was far from what we expected. Despite filing two complaints with the local agent in Uyuni and making several attempts to contact Denómades, we received no response. Here's a summary of our complaint:

Disappointing, unhygienic, and uncomfortable accommodation: The assigned room was completely unsuitable. It smelled of mold, was damp, and in poor condition. The beds were not clean, and the shower was in a deplorable state. Additionally, there was insufficient heating despite the cold outside temperatures.

Poor lighting and disturbance to rest: After 11:00 PM, there was no electricity, but until that time, constant light came from a window that faced the hallway, making it impossible to get a good night's sleep.

No hot water: The next morning, there was no hot water for a shower, which only made the discomfort worse.

Inappropriate room: It appeared that the room assigned to us was originally meant for staff and was absolutely unsuitable for guests, especially considering the price we paid for the private tour.

Given these circumstances and the negative impact they had on our comfort, we requested a partial refund for both the accommodation and the private excursion. The price we paid was significant, but the quality of the stay was far below the standard promised by Denómades.

It is disappointing that we have not received any response to our complaints. We hope this review will warn future customers of the potential disappointment and encourage Denómades to swiftly address these issues to avoid such practices.

8. oktober 2024
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Svar fra Nomades

Dear Lorenzo,

The issue you raised regarding the accommodation in Uyuni was escalated to the hotel management. Unfortunately, despite our efforts, we did not receive a timely response from them. Given the circumstances, on February 18th, we processed a partial refund of 25% of your payment as compensation for the discomfort you experienced during your stay.

Please be assured that we take the experiences of our passengers very seriously. We are constantly reviewing and adjusting our routes and local suppliers to ensure we provide the best possible experiences. Your feedback is invaluable in helping us improve, and we truly regret that we did not meet your expectations during your stay.

We deeply appreciate your understanding and patience in this matter. We remain committed to providing the best service and will continue to work on enhancing the quality of our offerings.

Thank you once again for bringing this matter to our attention.

Best regards,
Pablo J.

Vurdert til 1 av 5 stjerner

Pésima atención

Pésima atención. Imposible pago. Cancelé mis tours con esa empresa y contraté inmediatamente con otra sin el más mínimo problema.

7. juni 2024
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Estimado Mario,

Muchas gracias por compartir tu experiencia. Tal como conversamos en numerosos correos, lamentamos que no hayan podido reservar con nosotros por no haber podido pagar a través de la plataforma. Estamos siempre buscando nuevos medios de pago para recibir pagos de todas partes del mundo. Lamentablemente cuando estas plataformas rechazan una transacción, no tenemos forma de intervenir en el proceso (son los programas de protección antifraude los que bloquean algunos pagos).

Todas las reservas deben ser pagadas con anticipación, ya que no recibimos pagos en destino en efectivo. En este caso les ofrecimos diferentes medios de pago como alternativa y respondimos a todas sus consultas.

Nos alegra saber que pudieron disfrutar de su viaje. Cualquier ayuda que necesiten a futuro nos mantenemos siempre muy atentos.

Saludos cordiales,
Pablo J.

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