NOKTA CAR RENTAL SERVICES Anmeldelser 

the whole thing is a nightmare, from the drunk aggressive guy who dropped the car, to the car that smelled like a alcohol and beer, I have to wash it my self, and tell now I'm waiting for my deposit after 4 months ...

Don't ever try to waste your time and money with this company to few bucks ...

We got our deposit back after 6 months. Contact your bank, the bank will get involved. Dispute the transaction. Contact the embassy of both your country and Turkey, the embassy will advise what to do next. Write a complaint to the Consumer Protection Office. You can also contact the Turkish tourism police. Do not ignore such cases.

!!! Betrüger Firma !!! Betrüger Firma !!!
!!! Betrüger Firma!!! Betrüger Firma !!!
!!! Betrüger Firma!!! Betrüger Firma !!!

Ich warne jeden von euch vor Nokta Autovermietung, denn das ist eine korrupt geführte Firma, die wie eine Mafia agiert. Seit über fünf Monaten halten die meine 500-Euro-Kaution und es wurde angebucht und nicht blockiert , ohne irgendeinen Grund. Es ist ein wiederkehrendes Muster, wie man in den Bewertungen liest: Die Kaution wird willkürlich einbehalten, und die Kommunikation ist katastrophal. Wählt unbedingt eine seriöse Firma mit einem Standort am Flughafen, um euch nicht von diesen Betrügern ausnehmen zu lassen.

The worst Rental car in Istanbul NOKTA they will charge deposit 500.00 euro and never refund it back whatever you do

Oh, what a fantastic experience with these wonderful people who master the art of trapping deposits for exactly 60 working days, because why make it simple? I was initially promised that once I returned the car, I'd get my deposit right back, but apparently, that's too easy. Now, sometimes the manager casually mentions 45 days, then, out of nowhere, sends me a screenshot claiming 60 days because clarity is overrated. I booked through Discover Cars and politely raised a claim, only to be told to contact the company directly with no real help. So, in simple terms, don’t bother booking with them—they seem affordable, but, surprise, they never actually refund your deposit. I’ve now spent 55 days waiting, and guess what? They’ve totally stopped responding.

The car was returned squeaky clean, with video proof both at pickup and drop-off. All dues were paid, and the car was in perfect condition, yet this company is utterly useless. Honestly, I’d rather pay a bit more somewhere else than keep pounding my head against this unbreakable wall.

Do not book with this company ever, stay away. I had to wait for an hour to pick the car up and when I was returning I was asked to pick up a driver on the way as there was no one available at the airport. To top this I now have to wait for my deposit for 40-60 days never heard of anywhere else so I'm at their mercy to whether I'll get it at 40 days or 60 unbelievable.
They don't even deserve a one star ⭐

I rented a car in Istanbul from Noktauto, same bad experience, they are just scammers. I returned the car with perfect condition and they confirmed that. They promised the deposit to be back within three weeks. After passing five weeks, they stopped responding to my messages and emails. This is a fraud company, it is unbelievable how this kind of company still functioning without legal actions. Any idea how can I get back my 500 euros deposit.

​I am posting this formal review to warn fellow travelers and ensure the safety of the tourist community. My experience with this agency involved unethical business practices and significant financial exploitation:
​Deceptive Location: Contrary to their advertisement, this agency is not located at the airport. This misrepresentation creates a high-pressure situation for travelers who arrive expecting immediate transportation, only to find themselves stranded at an off-site location.
​Coercive Pricing Tactics: Upon arrival, staff claimed my credit card could not be processed. This appeared to be a deliberate tactic to force an immediate $200 surcharge. Because I was in a vulnerable position and required a vehicle, I was left with no choice but to comply with this unauthorized fee.
​Exorbitant Damage Claims: Following the rental, I was charged 400 Euros (approximately $435 USD) for a minor surface scratch on the door. To provide context, the standard market rate for such a cosmetic repair in Morocco is approximately $60.
​Conclusion: This agency appears to utilize "bait-and-switch" tactics and predatory billing to extract inflated fees from tourists. Their business model relies on exploiting travelers who have limited options in a foreign country.
​Recommendation: For your financial safety and peace of mind, I strongly advise booking with a transparent, internationally recognized rental provider instead. Do not risk your travel budget with this establishment

Achtung, Betrüger! Kaution von 350€ wurde direkt eingezogen und nach Rückgabe des Autos einfach einbehalten. Angebliche Begründung war, ich hätte einen Hund im Auto gehabt, denn man hätte ja Hundehaare im Auto gefunden. Ich besitze keinen Hund, noch besitzt irgendwer in meiner Familie oder im Freundeskreis einen Hund. Als Beweis wurde ein Foto im Sonnenlicht von einigen Staubkörnern gesendet. Absolute Frechheit. Es wurde sich auf eine Vertragsstrafe berufen, auf Widerspruch wurde nicht eingegangen.

Kompletter Scam also. Wenn man sich die Bewertungen so anschaut hat das Ganze auch System. Ganz üble Masche.

Des escrocs nokta et b&j cars, expérience à Tanger : on a eu un véhicule essence alors que nous avions réservé un véhicule diesel, le montant de la caution ne passe pas alors on a payé des frais supplémentaires et le pire c'est au retour une rayure "surprise " qui apparaît et ils ont pris 3500mad pour réparation, nous attendons un remboursement de l'assurance prise chez vipcar. Des jeunes incompétents qui n'inspire pas confiance et des responsables qui organisent des arnaques. NE LOUER PAS SURTOUT PAS, LEUR PRIX CONCURENTIEL EST COMPENSER PAR DES ARNAQUES.
Dieu voit tout.

Warning about Nokta Autos in Istanbul, Turkey.

I rented a car in Istanbul, Turkey. When returning the vehicle, the staff confirmed everything was fine.
However, 6 hours later my credit card was charged.

When I contacted them, they could not verify whether the damage was from my rental vehicle, and after March 1st they became unreachable.

No evidence or photos were provided.
Please be cautious when renting from this company in Istanbul.

Pour ce qui me concerne la location était prévu à rabat la dame avait une combine dont il faut se méfie c’est qu’elle tape une somme qui dépasse la norme ex:17000€ au lieu de 1700 pour la garantie de la caution donc automatiquement la banque refuse le paiement et la nana te propose soit d’annuler la location ou prendre une assurance à eux qui te coûte 15€/jour tu vois la combine comme on ne peux pas faire marche arrière donc tu payes au minimum 6€/jour donc à bon entendeur salut

Finger weg von diesem Autovermieter. Die Kaution wurde von der Kreditkarte abgebucht (nicht geblockt) und nicht zurück gezahlt! Der gemietet PKW war bei Übergabe dreckig, Der Mietvertrag war in türkischer Sprache, den kein Mensch versteht! Absoluter Albtraum!

Avoid! Booked a car in Marrakesh but was asked to pay an extra 100 euros at the desk for out of hours pick up and drop off. This charge was not disclosed in advance. I declined and did not rent the car. Very disappointing lack of transparency.

Avoid, avoid, AVOID!

Rented a car. They took the deposit out from my credit card, instead of blocking it.

I gave the car back in perfect condition.

3 months later. I still have not got my money back.

These guys are criminals!!

Sehr schlechte Firma.aufjeden Fall Finger weg die haben mein Kaution in Wert von 500euro nicht zurück bezahlt und gehen jetzt nicht mehr an telefon.

Tam Bir Rezalet: Paranızı Gasp Eden, Etik Dışı ve Amatör Bir İşletme!
Bu şirket ile çalışmak hayatımın hatasıydı. Profesyonellikten tamamen uzak, organize bir şekilde insanları mağdur eden bir yapıları var. Ödediğiniz depozito veya ücreti kesinlikle geri alamıyorsunuz; paranıza resmen el konuluyor. İletişim kurmak imkansız, telefonlara kasıtlı olarak bakılmıyor ve karşınızda bir muhatap bulamıyorsunuz. Personelin tavırları son derece saygısız, agresif ve tehditkar. Burada açıkça haksız kazanç sağlayan, dürüstlükten nasibini almamış bir “işletme” mantığı var. Kesinlikle buradan araç kiralamayın, paranızı ve sinirlerinizi bu art niyetli sisteme kaptırmayın!

Absolute Warnung: Unseriöse Abzocke und Einbehalt von Geldern!
Diese Firma ist eine absolute Katastrophe und höchstgradig unseriös. Rechnen Sie keinesfalls damit, Ihr Geld oder Ihre Kaution jemals wiederzusehen – es wird systematisch einbehalten. Der Kundenservice ist inexistent; Anrufe werden konsequent ignoriert. Das Verhalten der Mitarbeiter ist unverschämt, respektlos und grenzt an Betrug. Dieses Unternehmen bereichert sich unrechtmäßig an seinen Kunden. Mieten Sie hier unter keinen Umständen ein Fahrzeug. Lassen Sie sich nicht täuschen!

SCAM ALERT: Do Not Rent Here! Unethical Business and Theft of Money.
This company is an absolute disgrace. Do not expect to ever see your money or deposit again; they systematically keep it without justification. It is impossible to reach them, calls are deliberately ignored, and there is zero customer support. The staff behavior is incredibly rude, aggressive, and unprofessional. This is not a legitimate car rental service but operates like a scam to steal hard-earned money. Avoid this company at all costs – do not fall for their trap!

I rented a car from Noktauto on 9 November through CarJet.

I paid FULL INSURANCE at the rental office, returned the car with no damage, and paid all additional charges at return (highway service charge and tolls). Despite this, Noktauto took a deposit of €411.28 from my card (not just blocked).

When I contacted Noktauto, they told me the refund would take 45–60 days.
This period has already passed, and no refund has been made.

CarJet later confirmed in writing that the deposit would be refunded by 19 January.
Today is 20 January, and I have still received nothing.

What makes this worse:

The deposit was taken, not blocked

There were no damages, no fines, no issues

Noktauto stopped responding completely

Keeping a customer’s money for over two months with no explanation is not normal and not professional.

I strongly do not recommend Noktauto, and I am extremely disappointed that this happened through a booking platform like CarJet.

Gününde saatinde araci hava limanından teslim aldik, herseyini video cekerek goruntuledik.
Adam ile whatsappdan hep irtibat halindeydik nereye gidip alacagimizi anlaştık, zamaninda geldi.
orda kontrat imzaladik, kendi kontrati tam yazılıydı bize verilen kontrat neredeyse bomboştu onu o an fark edemedik. Orada aracın kaporasini kredi karti ile cekme ile ugrasiyorduk. otele varinca inceledik biraz panikledik dogrusu.
Birde araci kiraladigimiz websitesinde araca full kasko yapmistik, ayakta bize onun gecersiz oldugunu soyledi gunlugu €15dan bize tekrar sigorta yapmamizin mantikli olacağını soyledi, bunu daha sonra yapamazsiniz bir kaza aninda sizden 800.000₺ aracin fiyatini hemen alirim dedi. Avukatimiza bunu hemen sorduk, gecersiz oldugunu soyledi yani sakin inanmayin.
Aracı boş depo verdi bize, full olarak geri isteniliyor, nasil verdiysen oyle alirsin.
Hgsler gecislerini biz hep not almistik tutari ile birlikte sizde yapin bunu, hgs'ye odeme servis ücretini 3.000₺ oldugunu soyledi araci teslim ettigimizde.
Aracin temizlik yikatma parasi 2.000₺ dedi, buronun kendisini aradim 1.000₺ denildi.
Kapora 40-60gün icerisinde geri yatirilacak dedi suanda nerdeyse 4 ay gecti.
Adamin kendisine ulasmak mumkun degildi, uyari yazdik avukata verecegimize dair hala yanit yok, tekrar buroyu aradik 9 ocak denildi bakalim 9 ocak para yatmazsa avukata verecegim..
Kac arac kiraladim cogu ülkelerde boyle durumla asla karsilasmadim.

They charged me a 500 euro deposit and I returned the car in perfect condition. Now they're telling me it takes 40-70 working days to get my deposit back. It's a total fraud