Nkuku Anmeldelser 

12 909
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The experience of online shopping is amazing. Plenty of other / eg free delivery/ % off offers. All products I have purchased have been of the upmost quality. Always more than happy with all my pu... Vis mer

Vurdert til 5 av 5 stjerner

Excellent Kitto Storage Jars - ordered 5, 4 arrived beautifully but unfortunately the 5th had broken, so unfortunate as you could see it had been packed and protected thoroughly.. Mia in Customer Serv... Vis mer

Vurdert til 3 av 5 stjerner

I purchased 12 glasses and 4 were flawed (rough rim and chipped stem). I very quickly received a replacement box of 4 but unfortunately one of the replacement glasses had a chip on the rim. I informed... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

After buying a few homeware bits from Nkuku I made my first big purchase and bought one of their beds for our new house. I appreciate they're a bit spendy but wow are they worth the money. This bed is... Vis mer

Informasjon om virksomheten

  1. Møbelbutikk
  2. også i
  3. Butikk for hagemøbler
  4. Butikk med stuemøbler

Skrevet av virksomheten

At Nkuku (Nuh-ku-ku) we create beautifully handmade home and lifestyle products. We work with artisans throughout the world, combining timeless design with traditional skills and natural materials. Discover more about our products, materials and purpose online at nkuku.com


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

13k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(12 909)

2 063 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

#1 brand

After buying a few homeware bits from Nkuku I made my first big purchase and bought one of their beds for our new house. I appreciate they're a bit spendy but wow are they worth the money. This bed is absolutely beautiful and so, so well made. It was incredibly heavy and quite tedious to build (as a one person job) and it is absolutely top quality. Cannot fault it at all, so pleased. One of my favourite brands out there!

27. august 2026
Vurdert til 1 av 5 stjerner

Very Poor Customer Service.

Very Poor Customer Service. Plus, the responses on here are provided by a bot.
I ordered three cushion covers with a total price of £108 plus £6 for delivery. I paid the full amount and then afterwards received an email offering me free delivery if I completed the purchase!!
Two days later and no order received. I emailed the company asking what was going on as the parcel hadn't moved and got no response.
I have now made a complaint and, again, had no reply.
I will not be buying from them again and recommend that any potential purchasers shop elsewhere.

25. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til Nkuku

Svar fra Nkuku

Hi Catherine,

Thank you for taking the time to leave us feedback on your recent shopping experience.

We select our couriers based on fact we have mutual goals to delight our customers on delivery and provide timely and accurate communications. I can see that your parcel was delivered within the 3 to 5 day delivery window.

Our aim is to provide great quality, unique designed and timeless products for our customers to enjoy for years, we are disappointed to learn that you are left feeling unhappy with your chosen items and have needed to return the order.

I will email you separately regarding this.

Best wishes

Vurdert til 2 av 5 stjerner

My order was delivered to the wrong…

My order was delivered to the wrong house and arrived broken in pieces

14. september 2026
Logoen til Nkuku

Svar fra Nkuku

Hi Nicholas,

Many thanks for your review and for sharing your recent experience with us.

We understand your experience with the courier has been disappointing, we select our couriers based on fact we have mutual goals to delight our customers on delivery and provide timely and accurate communications, we are sorry that this did not happen on this occasion.

We aim to provide sufficient packaging for the safe arrival of your orders, and it is disappointing to hear that you received some damaged items.

I have emailed you separately regarding this.

Best wishes, Shauna.

Vurdert til 3 av 5 stjerner

I thought the gold glass of diffuser…

I thought the gold glass of diffuser was a bit tacky, not up to your standard! I did want to order your leather chair, on reading reviews I gather it’s not in the lovely tan leather as shown in picture.

30. august 2026
Logoen til Nkuku

Svar fra Nkuku

Hi Barbara,

Thank you for taking the time to leave us feedback on your recent shopping experience.

Our aim is to provide great quality, unique designed and timeless products for our customers to enjoy for years, we are disappointed to learn that you are left feeling unhappy with your chosen items.

I have emailed you separately regarding this.

Best wishes, Shauna

Vurdert til 1 av 5 stjerner

The company should be proactive in… in dealing with the non-delivery of items purchased. As for the item the one that we have received it does not warrant the amount we have paid for.

The company should be proactive in dealing with the non-delivery of items that were paid for over £1000. Items were meant to be delivered a week ago one chair was delivered the remaining five have yet to be found or dealt with.

13. september 2026
Logoen til Nkuku

Svar fra Nkuku

Hi,

Many thanks for your review and for sharing your recent experience with us.

We understand your experience with the courier has been disappointing, we select our couriers based on fact we have mutual goals to delight our customers on delivery and provide timely and accurate communications.

I will email you separately to help resolve this for you.

Best wishes

Vurdert til 5 av 5 stjerner

Nkuku great service

Had been strung along by another company, trying to obtain some Nkuku bar stools. They were in stock at the supplier, Nkuku with £100 off. Ordered them and they delivered the next day. Not a great service from DPD I have to say, who just chucked the box over the front gate. But great service from Nkuku. Great company!

23. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Customer service and product great.

Customer service and product great. Delivery from inpost was rubbish with no options to change/divert and went back to Nkuku, but Nkuku fixed it by re-ordering changing to DPD - well done and thank you!

28. august 2026
Vurdert til 2 av 5 stjerner

Paid for shipping to have to go pick it up?!?!

I ordered, paid for shipping and the package went to a locker in a shop and not to my address. When I went to the locker the message said it got sent back. If I am paying to have items come to me, why are they going shipping to a locker in a shop a mile away? What did I pay for? If the shipping was free I could understand having to deal with that but I paid for the shipping. Why should I pay to have to go pick something up myself that wasn't even there when I went to get it if I paid for it to be shipped to me? Not a good look...

11. september 2026
Logoen til Nkuku

Svar fra Nkuku

Hi Wendy,

Thank you for taking the time to leave us feedback on your recent shopping experience.

We understand your experience with the courier has been disappointing, we select our couriers based on fact we have mutual goals to delight our customers on delivery and provide timely and accurate communications. We are sorry that you have had this issue your delivery.

I will email you separately regarding this.

Best wishes

Vurdert til 1 av 5 stjerner

The wine glasses I ordered were nothing…

The wine glasses I ordered were nothing like the online phot, I spoke to customer services and arranged to return them…..the return was completed at the post office on 17 August 2026. Despite emails for an update there has been no refund and it’s now 21 September 2026.
Very poor as others have also commented about the return service.

17. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til Nkuku

Svar fra Nkuku

Hi Angela,

Thank you for taking the time to leave us feedback on your recent shopping experience.

Our aim is to provide great quality, unique designed and timeless products for our customers to enjoy for years, we are disappointed to learn that you are left feeling unhappy with your chosen items.

I can see that we have emailed you separately regarding your refund and this is now resolved.

Best wishes

Vurdert til 5 av 5 stjerner

Customer Services Responded Quickly

This was my first time shopping online with Nukuku, unfortunately I had to chase up a refund which took a little longer than their expected time frame, but customer services were very apologetic and helpful and actioned the refund for me immediately.

25. august 2026
Logoen til Nkuku

Svar fra Nkuku

Hi Sue,

We are sorry to hear your recent experience hasn't met our normal standards.

Our aim is to provide great quality, unique designed and timeless products for our customers to enjoy for years, we are disappointed to learn that you are left feeling unhappy with your chosen items and needed to return them.

I have emailed you separately regarding this.

Best wishes, Shauna.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv