NINZA Trading Anmeldelser 

Hannah W is always super helpful and friendly towards any purchase or problem i have everytime i purchase and use a ninza.co or renko king product! i love the service they provide.... very welcoming!!!

I'm a senior citizen who has traded the Forex for some time. Recently, however, I became interested in the MES and a friend introduced me to KingRenko$ bars and Solar Wind. I decided to purchase them and move full steam ahead. However I encountered a couple of issues: 1) not being able to locate the KingRenko$ bars in the Indicators list after importing them into the NT8 platform, 2) not being able to find where to download my Solar Wind purchase, and 3) not being able to activate my products.

Hannah was the support person who worked with me, both through the online chat and via email. First, she pointed out that the Renko bars were not an indicator, but a bar type, so they wouldn't be found in the indicators list. She furnished a link to a ninZa.co four-minute video that explained simply and efficiently the steps I needed to follow. And that issue was resolved!.

I inadvertently caused the second problem, inability to download my Solar Wind purchase, because I hadn't bothered registering for an account, since I could buy without having to register. Hannah took care of this by providing me a user name and temporary password, along with a link to the member area on the website.

Finally, try as I might, I couldn't activate my products. Hannah anticipated my need for help and activated them for me while I was watching the previously mentioned four-minute video.

In around ten minutes, all the issues were resolved. Hannah handled these tasks professionally, efficiently, and knowledgeably. Thus, while at times the website was confusing, Hannah skillfully bridged the gap. In this instance, customer service filled the gap.

Best indicators in Market...The Support ist very Special. You have a question? You get the answer...

Doing well...
High recommend!!!!

Ninza.co has one of the best teams for customer support and offers low prices for desired indicators for traders at any experience level. I bought 2 different scalping indicators and traded them with 2 separate ones through their exchange program and I can't thank Hannah enough! She is sincerely a good Ninza.co employee. All thanks to Hannah!

Brilliant support and indicators are value for money

Grace made this an easy process for me. She was knowledgeable, efficient and very pleasant.
I wasn't expecting it to be so easy and straightforward.

If you use indicators with NinjaTrader, ninZa.co has the best ones I could find other than the ones I code up myself. Support from Hannah has been amazing. She always gets me the best price and any time I've had a suggestion for changes to the indicators, the change was available in the next version. Unlike some other companies, ninZa.co educates you on exactly how the indicators work and lets you configure them to your liking. They are confident enough in their coding and graphics to let you in on the details because their implementation is as good as you could do and fairly priced.

The experience with this company is 2nd to none. They know how to get things done in a professional, timely manner..

I appreciate the thorough help given to me by Hannah.

Customer support is great and fast! Working with them is easy and pleasant.

Grace has been answering my questions about a product I bought and others interested in nonstop for weeks!
Rapid responses!
Nice girl

amazing indicators and support and team

Support is responsive and products work (bug free)

They're a great company and keep to their promises. Very much appreciated!

ninNa.co is a really interesting company.
There is definitely an Asian influence in the website design but western customers will find the purchasing experience refreshing. Time zone issues require only a little patience, I've spend longer on hold with my health insurance provider. The product list reminds me of the night market in Taipei, everything you could want...if you don't see it....ask, it might be in development. Every indicator seems to have its own angle, an edge that isn't commonly available.
Wherever ninNa.co gets its support crew, I wish we had more people like them in North America. Hanna sets a new standard that few firms will ever match.
ninZa.co stands alone in the indicator/strategy market because of creativity, ease of use, and value. They have a Central Account Dashboard that provides efficient purchasing, License Management, account access information, central downloading, and wallet balance. Hannah and the support crew help in the form of friendly purchase and use advice...provided from before your purchase and beyond. Every company expresses itself through its customer service. The employees that have to talk to people. Hannah and Grace give succinct information with a smile.
There are lots of nooks and crannies and deals at niNza.co. Frequent sales give you a gentle nudge to indulge. (hint...Talk to your support person about when the next sale is coming up.) Many of the indicators have videos with use and explanation.
Recently they introduced "I'm T-Rex". An automated trading system that we are all still learning about. I can only say from my experience it works. I am running it essentially as it came to me. When I saw the introduction I contacted Hannah and we started talking, yes I could get the discounted price, but I didn't want the offered extras. No problem. What can you use?" She can sharpen a pencil with the best of them.
As I have worked through my experiences with trading since working with ninZa.co, the ups and downs and in-betweens I have communicated with Hanna perhaps more than I might normally. I am offered a trusted business friendship and tons of advice, not just on a product but on trading issues in general. Hannah, I will always grateful for your help. As she and Grace say..."Please check your message and I will support you." And they will.

In my opinion, the advertising for their products is fraudulent. The supposedly great T-Rex system generates 150k per year in their backtest. I bought this system. If I enter exactly the same parameters, tick sizes, time period etc. in the Ninjatrader backtest, I get completely different figures. This is very dubious

one greatest custumer support I ever experience. fast responf to my request and unerstanding of my needs was perfect. They are there to help even if you not satisfied with the product. The indicators made my trading easier and better.

excellent costumer service
thanks Hannah

Ninza.co is a great company..with a nice and experience tech support..i had a problem with an installing a software and tech support help me immediately and resolved my problem.and I am happy know ...very reliable company.I personally use they products in my daily trading..

Ninza.co has one of the best service teams I have experienced. Hannah and Grace were so kind, polite and caring to assist me through a problem I was having loading software onto a computer. Even when I made a misstep in the process, they were so positive and committed to assisting me. The result - problem solved!

Way to go Ninza.co! Keep developing great products and thank you for the amazing people that provide support when needed!!!!