Ninelife UAE Anmeldelser 29

Consumer rights and return policy not fulfilled. I received incorrect items, yet was expected to either keep them or pay out of pocket to return them—despite this being entirely the company’s mistake. On top of that, arranging a courier myself adds unnecessary hassle.
Customer service has been extremely frustrating, with repeated, copy-paste responses that don’t address the issue—feels like dealing with a bot rather than a real support team.
Overall, a very disappointing experience and a clear lack of accountability.

Very good company

Little slow on responding but overall it's very good.

When I completed the order, the delivery period was from two to three days, and since I completed four weeks, I have been waiting and waiting to receive the order. They promise to deliver it as soon as possible, but I have still been waiting for the order for four weeks. It is just a waste of time. I do not recommend dealing with them. It is a bad experience and a waste of time. You do not deserve a single star. My rating is very poor.

Nice products

Nine life is approachable always answering my enquiries in no time
Accountable and well trusted

A completely inefficient service. I placed an online order and it took them two months to ship it after I had made the payment. I had to be extremely persistent to get an explanation for the delay, as they were not responding to the emails I sent. I do not recommend ordering products from this company under any circumstances.

Nice of all online services

The process of ordering was easy. Tracking was easy and delivered around the same time as promised

It took a very long time to arrive
The product is good

The products were original and reliable, exactly as described. Even though there was a slight delay in delivery, the customer service team was helpful and responsive throughout. Overall, a good experience

first of all we ordered and then it retured to the sender and i received help from Mr. zoe and other people.
they helped in each step of getting back the machine.
thank you so much for your support

Stay away…. Where do I even start! Took an order - got the payment in full … 4 weeks later after follow up tell me that the SKUs of what I ordered are not available … and suggested a different product … agreed to the product … took another 4 weeks and follow up before I finally recieved half the order ( one packet instead of two)… have followed up on refund since then … they have taken the money and disappeared… borderline scam… avoid like a plague…

I ordered Sour Tamarind pods. They arrived fresh and undamaged. I will definitely be ordering again and I have recommended this company to many friends.

Great 👍🏻👍🏻
Good delevery

My shopping experience with you was outstanding. You went above and beyond by shipping me an item that I desperately needed but had struggled to find elsewhere. The entire process was smooth, hassle-free, and efficient. I truly felt valued as a customer throughout. I will gladly shop with you again in the future.

I’ve been waiting to receive my order for a long time but eventually I received it and from the second day I noticed a difference and I’m ready to make another purchase

Good product for my father