Purchased a pair of Nike Phantom football boots for social after work football. After 15 months one of the moulded studs snapped clean off. Nike say they offer a manufacturers warranty for defects b... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Disgusting. Return sent over a month ago. Still no refund. Chased once, told 5 - 9 working days because of internal error. Nothing for weeks. Chased again, again told 5 - 9 working days because of i... Vis mer
Ordered some t-shirts online for around £100. Asked to the them delivered to my local delivery shop. Received email that package was ready for pickup. It was not. Contacted Nike customer ser... Vis mer
Was in today to swap trainers over and I have to say Lucia was amazing! Didn't mind helping me apply my student discount, sorted out the price for my trainers which were incorrect, and all with a... Vis mer
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Ordered quite a few items only received…
Ordered quite a few items only received 3 items, was told they made an investigation and there was nothing they can do. Paid £310 for trainers and socks. Great 👍 customer service very unhelpful
6. august 2021
Anmeldelse skrevet uten oppfordring
Poor Online, the poorest customer service
I started placing order in Nike.co.uk since 45 days ago:
1. never success to complete payment (always error)
2. have tried different payment methods trillion times
3. have contected customer service 10 times and followed their advise to checkout, but still no solution is given.
4. customer service always keep telling me they will pass the technical support to contact me and get the payment issue be resolved, but NONE has contacted me until now (already 30 days since day 1 contacted the CS).
I have not completed the purchase order, still, 45 days and some items have ran out already.
It seems Nike.co.uk dosen't care about it.
I always made purchases in other official sites, never encountered such ridiculous experience as with NIKE.
None solution from CS too.
Horrible time wasting !!!
21. august 2020
Anmeldelse skrevet uten oppfordring
Worst customer service ever!!!
I bought a pair of tights from Nike and they sent me the wrong size. Contacted there online chat & was told to return them & they’d send me the correct size. I explained about lockdown & not being in a position to return them, they weren’t bothered & just kept saying return them. As the tights were in the sale & I had the matching top, I didn’t want them to sell out. I ordered another pair. Again I was sent the wrong size. No apology no compensation of any sort offered. Again I was told to return them. They made an error twice & they expected me to go against the government guidelines & make an unnecessary trip to the post office to return them. So unhelpful!! Just shows you big companies with plenty of money have no regard for their customers. I didn’t return them, I gave them away to a friend & a colleague who would get use out of them. I will never shop with Nike again. I’m utterly appalled.
13. juni 2020
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.