First class product and service. The unit has been excellent for 6 years in daily home use. It recently developed an issue through wear on one of the parts, and support was immediate, on point, and su... Vis mer
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Great Grinder and very good Service. Its been in use daily for 4 years. Only issue i had was an off-smell that i noticed. James sent me instructions on how to open and clean the gearbox and it... Vis mer
Been using my Niche Zero for 6 months and I've thoroughly enjoyed it. I wanted a single dose workflow compared to my previous grinder which used a hopper. I'd say my coffee tastes better too. I boug... Vis mer
Outstanding - Niche has been in daily use since 2021, its been absolutely brilliant, consistent grind every time, making great coffee at home and its been faultless. Issue with the motor last week, s... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
The home of the Niche Zero and Niche Duo coffee grinders. For deliciously simple coffee, its the easy choice.
Kontaktopplysninger
Storbritannia
- hello@nichecoffee.co.uk
- nichecoffee.co.uk
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The Zero is one of the go-to single…
The Zero is one of the go-to single dose espresso grinders for a reason… & that is felt as soon as you unbox it. It feels rock solid, well built & does everything it says on the tin. 100% worth every penny.
I had a question about a worn part(my…
I had a question about a worn part(my fault) and it was handled very fast and with a good outcome
I love my Niche grinder
I love my Niche grinder. I’ve had it for over 4 years and it’s never failed me. Took some time to understand the components, but with all the info and videos it’s been so helpful. Can’t live without it.
Excellent grinder and fantastic…
Excellent grinder and fantastic service. I had the grinder for 5 years and was always happy with the quality and practicality of it. Recently, the motor ceased to function. I contacted the company and they responded quickly with detailed diagnostic and repair instructions. Since the simple fix did not solve the problem, they sent the parts that needed replacing. It was a cheap and easy repair for me. The grinder now works like new again. Great company.
Fantastic grinder and support
After a full year of using the original Niche Zero grinder, I can confirm it's been absolutely fantastic! I needed a replacement part for my Niche Zero, and the customer service I received was next-level outstanding. They were quick, professional, and went above and beyond to make sure I was taken care of. It’s refreshing to deal with a company that prioritizes its customers this much. Fantastic support!
Great company
Great company, great it’s British, great grinders
Great flavor experience
The workflow is amazing and the flavor profile is amazing, totally recommended
3 years going strong
I've had my niche zero for 3 years now. I use it almost every day, multiple times a day and haven't had any problems yet. I do take it apart periodically to clean as recommended. The provided tools are great. It's a great grinder and provides a good uniform grind. I've been RDTing every dose since I got it and haven't had any issues to date.
The Niche Zero coffee grinder has been…
The Niche Zero coffee grinder has been a fantastic! I’ve used the original Zero since it was released. Besides enjoying the coffee from it, I really love how easy it is to clean.
Product support from Niche has been outstanding, with responsive service and helpful advice whenever needed. Highly recommended for anyone seeking reliable and quality grinder.
I’ve had my Niche grinder for 4 years…
I’ve had my Niche grinder for 4 years and it has been superb throughout. Perfect grind consistency for all types of beans, easy to use and maintain. Just recently the motor seemed to be jamming. Customer services were brilliant in resolving the issue. Speedy replies by email, guidelines on how to repair without a spare part and eventually great value option of replacing the gearbox that took 10m to fit. Brilliant company to deal with!!!
Great company with a great customer…
Great company with a great customer service team, prompt responses to emails with a detailed and clear instructions. Same day dispatch on a replacement part. A pleasure to deal with A++++++
Perfect service, perfect product
Service: Overall exceptionally great. I am from Germany, so I asked a lot of questions, because I wanted to get it sent to my hotel in the UK, when I was travelling there. And because of the help of Niche, it was no problem. It got delivered super fast.
Order: No problems at all. Fast and good delivery with perfect packaging and fast delivery.
Product: Very good. I ordered a Niche Zero Coffee grinder and this was my best choice ever. I am trying a lot of coffee variations and the grinder helps me a lot with that. You can change between different coffees with no problems, get a persistent grind and good design. And it is not very noisy.
Great product, great company
Our Niche Zero had a seized motor
Our Niche Zero had a seized motor. James responded immediately with instructions for complete dis-assembly. Once we'd established the motor gearbox had failed, we had a new motor gearbox delivered within 48 hours and the cost was pretty reasonable. The shop is now functioning with a dedicated decaf grinder once more.
Very nice experience from their support even after 3 years from purchasing
Had my grinder for more than 3 years now when I started to have problems. Considering I bought the grinder from UK , I felt that it will be impossible to get support from them being that I'm from SE Asia. I reached out to their support and was very happy with how James from Niche Support handled all my concerns. From detailed guides for checking issues to the quick email responses, I felt well taken care of. In the end, I was able to get my grinder fixed with minimal costs considering geographical and logistical limitations.
By far the best looking grinder ive…
By far the best looking grinder ive owned. Aesthetic are amazing and Accurate in grind size.
Also fast delivery.
Great experience with the product and…
Great experience with the product and the service from Niche Coffee! My grinder have been grinding coffee every day for 6 years before it had an issue and needed a repair. It seems fairly easy to repair. They send the parts and it only costs me 50 GBP to fix. The grinder is still in perfect condition and I dont even need to change burrs. I use it for both espresso and V60 brew. Its perfect for both.
A year with my Niche Zero
After a year, my NICHE ZERO coffee grinder hasn't missed a beat (or a coffee bean!)
Still grinding as new with absolutely NO wear or tear on grinding burrs.
It remains looking as good as new after grinding enough beans for SIX Double Espresso's EVERY DAY!
That's approx 45kg of coffee beans based on a 20gram shot in a year!
You just CANNOT beat the Niche Coffee Grinders for their build quality and price.
I am a VERY satisfied customer!
Really enjoyed my NZ
I have really enjoyed my NZ...for over 4 years now. >500kg ground in daily use. Broadly speaking I make espresso with mid-roast levels. It's so easy to use and clean. Like any good coffee obsessive, I have flirted with change but can't find a compelling reason to do so.
Niche Ginrders are amazing!
The team at Niche Coffee are amazing!! Not only is the grinder a super design, easy to operate, and attractive, but if you need help, they go above and beyond.
I would add that they have done something that you rarely see anymore, but that we ought to see everywhere. Their product is repairable. And they have the support and parts to help.
Everyone should buy a Niche Grinder!!
Best grinder and best service
Perfect grinder! The best part, not only does the product do exactly what I need, the after sales service is second to none. Contacting James for spares has always been a pleasure. He gets the parts out fast and they are very reasonably priced with a very reasonable freight cost. I would highly recommend the Niche grinder.
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