nextt.com.au Anmeldelser 

237
TrustScore 3 av 5

2,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

The management of this company is appalling. They are clearly in financial difficulty as they are unable to pay the rent on a property they lease to house some of their clients. The managing di... Vis mer

Vurdert til 2 av 5 stjerner

It doesn’t matter who Nextt hires there is something wrong and can never seem to fix the poor management and lack of communication with both staff and clients.Scheduling: Issues with inconsistent rost... Vis mer

Vurdert til 2 av 5 stjerner

Based on the last 6 months, and I have been with Nextt for almost 8 years now, their services toward long-standing clients is garbage. Not only do support workers show up late or not at all, some are... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Nextt is an amaising SILS service, efficient, honest, reliable and have great staff that support our Son. They go that extra mile in their caring role. Next aren't afraid to admit issues and fix... Vis mer

Informasjon om virksomheten

  1. Tjenester og støtteorganisasjon for funksjonshemmede
  2. Hjemmehjelpsbyrå
  3. Mentalhelsetjenester

Om nextt.com.au

Skrevet av virksomheten

Since 2005, Nextt has been a trusted provider of disability and mental health support services, working alongside individuals to help them achieve their goals. Our dedicated team of over 1,300 employees serves more than 700 clients across Australia.

Nextt is known for its experience supporting people with complex behaviours, communication differences, and high physical support requirements. We're registered to provide services under government funding bodies like NDIS, icare, LSA, TAC, and NISSQ.

We're in NSW - Sydney, Terrigal to Newcastle, Forster to Coffs Harbour to Grafton. In Qld including Brisbane and Toowoomba. In Adelaide. And across Victoria in Melbourne, Ballarat and Geelong.

Visit Nextt


Kontaktopplysninger

2,8

Middels

TrustScore 3 av 5

237 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 33 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,8

Alle anmeldelser

(237)

4 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Make Their Day

CRM Stacey H is wonderful at her work, i know first hand because I am a Support Worker. Stacey visited my client while on shift and right from the start made my Client feel relaxed and comfortable. CRM Stacey then walked through our client's house listening to his experiences, asking questions and making the client feel cared for, which put the biggest smile on our client's face and he reminisced the experience for some time. And that my people is a large part of the industry we love to work in .

10. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

NEXTT provides excellent and…

NEXTT provides excellent and outstanding services. Liz is quite professional and works extremely hard. We had a pleasant working relationship with her and they care about their participants. Working with your team has been a great experience.

29. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Shannon Isdale’s review

Shannon loves living in his SIL house with the workers here. He says they make him happy and he loves them all ! He also said the SIL workers make the holidays extra good !

30. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I am most humbled to work for nexxt…

I am most humbled to work for nexxt acompany with very humble and dedicated managers who are very understanding and more of family to some of us who are far away from our families, i love sydney team and there dedication I cant mention all by name but mostly interacted with Shaelaigh, Monica, Monique, Indra and Merinda with the others that i cant remember there names honestly they are more than just managers be blessed and keep up the good work and good attitude towards your clients and staff

30. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

In the Sydney branch both Monique and…new beginnings

In the Sydney branch both Monique and Indra are professional. We are blessed to have 2 wonderful leaders who are respectful of both the clients and staff. In return we appreciate there leadership I for one am excited and look forward to working under them in the future. It sure is the place to be thank you

30. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I have been working for nextt for a yearfor the…

I have been working for nextt for the past year and have found them to be a great company to work for they care for the wellbeing of there clients and provide adequate training for there support workers and are always there to help you through any difficult situations that may arise with clients I would highly recommend there services to any support workers or clients that may be facing difficulties with other providers

29. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

GREAT Support from all CRM’s I have…

GREAT Support from all CRM’s I have contact with particularly Elizabeth. The reason for not giving 5 star was due to complications of Carelink & also trying to have access to wage department. Both have finally been rectified.
I find an openness when communicating with CRM’s. This makes it easier to learn more & to troubleshoot any worries or concerns. I also feel a healthy respect when communicating with CRMs for Clients & Support Workers. When detailed discussions are required I feel comfortable to do so & also the added sense of humour goes a long way.

29. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Nextttttttt

Working with nextt health for 2 years I can say that the interaction with staff and employees is outstanding, and all contributing factors of life for clients
Through the trials and tribulations of this sector staff have been easy to correspond with for the best and positive outcomes. Nextt Brisbane metro know how to deliver a professional and punctual service!!!

29. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great team. Great experience!

In large part, I attribute my positive experience with Nextt to my customer relations manager, Caey Mahu. Her attention to detail, exceptional communication skills, ability to trouble shoot, industry specific knowledge - along with being a value based professional has made working with her a very positive experience. Casey has also managed to assessable exceptional teams for the clients I support. I find I have alot of trust and comfort working within these teams as I am assured talk will flow into action, plans will be develop and followed.

22. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I find all the people that work for nextt

I find all the people that work for nextt in Baulkham Hills Office also the Chippendale office in Sydney are very helpful they all do an excellent job. They are very polite and helpful and friendly Which makes working for nextt a pleasure thanks

22. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A very positive experience...

SM has been supported by Nextt for several months now. He is battling with a number of things that make day-to-day life difficult for him, apart from his life changing irrevocably after a massive stroke. Nextt have been very flexible and supportive whilst SM is transitioning into living more independently away from a nursing home setting. Whilst his life will never be the same as it was, I have seen some of the old SM returning and I believe that is due to him being able to have one on one care with regular support workers and building rapport and trust. Having SM's wonderful support coordinator introduce us to Nextt has been a very positive thing for both of us.

21. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Michelle the wonderful woman

Michelle is a shining start at next and helps so much in everyday things for us as support workers she is the first person we call when we need some5hing and is always there and willing to help aswell as all the work she does for clients with scheduling an cancellations/finding people to fill in she is under appreciated snd if it weren't for her efforts and all she puts into her job nextt wouldn't be were it is today I honestly think it would fall apart

20. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Working at Nextt

Nextt has been an amazing job this last year. They are very considerate of both my own and our clients’ needs. They are very flexible, and always try to work shifts around my schedule and make them work for me. They are very understanding and try to only offer shifts that fit into my requests for travel distance and type of work. They make me feel like it’s okay for me to say no to a shift if I don’t feel comfortable. They make me feel secure in my role and confident as a support worker. They provided great training at my commencement and throughout my time here. They communicate well and always put in the effort to rectify any concerns I raise with them. Overall, working at Nextt has been a great and rewarding experience.

19. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Nextt Review by Ross Daniell

Hi, I have been asked to write a review and our experience with Nextt. Our son, who has Down Syndrome is presently attending a Nextt day program and he is also being supported by Nextt in a 24 hour SIL faciltiy.
Our experience with Nextt has been okay but not always perfect.
In fairness to Nextt it has been a difficult few years because of Covid with staffing and supports, so I am writing these comments with hopefully a balanced approach.
I have found Nextt to be always open to any issues that we might be concerned with and they do listen and try to quickly rectify any situation and accordingly improvement have been made.
On the other hand with staff and administrative changes the original issues can be lost or revert back if they are not constantly bought to the attention again.
On the whole I would say Nextt are doing their best in an environment that is not perfect by any means and it requires constant persistence, determination and a willingness to listen and improve which I would say they are endeavoring to do.
I can’t give them a perfect score because we live in an imperfect world but they are doing their best and let’s see what 2023 bring.

18. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Nextt Brisbane 😍

Working under next for almost two years now and this has been the most supportive, flexible and encouraging company I've ever worked for. I don't feel guilty if I have to take days of for myself or my daughter, no guilt at saying no to a shift etc. Everybody is so friendly and incredible. Currently a support worker I want to work my way up. Nextt is my dream company! The clients are incredible also!!

18. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Supportive staff member.

I am happy with Nextt.
Especially it is easy to work with staff from the office. Fast response and supportive staff menber.
I also liked training both online and off line. It was very useful to have first aid for mental health few years ago.
The only reason not to give five star is the fact that field worker also need an encouragement and rewards from company. I recived flowers from Nextt last year because i recived good feedback from one of my clients. Flowers are good but I think something like the Merit Award would be better.
I am still learning so mamy things from my work. Also we sometime need compliments and reward.
Thank you.

17. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Loved working with Nextt

I worked with Nextt for 2.5yrs providing support for clients with mental health issues through community access shifts, and in my later months as a support worker in SIL facilities. I loved every bit of working with vulnerable people and making each day a little better for them. Organizational culture wise, I particularly loved working with house leaders Julie Lyons and Liz Baker, and CRM Dylan Motteram. Overall, a very good company to work for.

30. januar 2022
Anmeldelse skrevet uten oppfordring

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