The speed of the delivery was expedited do to the change of warehouse location to Arizona , the delivery was so much quicker than I expected it to be and that was a welcome treat! Thanks NEXT GEN a... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I bought a brand-new unicycle from Next Gen Mobility, and just a few days later it tumbled down the mountain and was damaged quite badly. Rob was incredibly responsive and supportive, helped me get... Vis mer
Next Gen Mobility Delivers! Great experience and superb customer service. You receive what you paid for in a timely fashion. All packaging is properly done. And if you have any questions Rob is... Vis mer
Good choice of very interesting things, my Item (Beidou: Leaperkim LED Handle Kit) was sent quickly, delivery fast, and like point dot - the shipping is free. Such a pleasure! The Beidou LED Handle... Vis mer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Bought multiple wheels from NGM
Bought multiple wheels from Rob, and a charger, all of the highest quality with same day shipping on some orders. Rob makes you feel comfortable buying expensive things on the internet. Highly reccomend.
Customer support was human, and professional
Customer support was quick to respond to my questions and concerns. And they were able to get my Lynx-S to me in Canada in spite of UPS' incompetence.
Next Gen Mobility Delivers!
I've purchased 2 EUC's from another company and had a great experience. Next Gen Mobility was offering the Nosfet Aeon which I purchased. Rob was great at answering my emails quickly and answering all of my questions. I did have an issue with the charger which Rob took care of with lightning-fast speed. Needless to say, in this day and age... GREAT customer service sometimes lack... BUT Rob made the whole transaction seemless... AND the after sale issue was corrected super fast! Rob went above and beyond. I'd easily recommend Next Gen Mobility to friends. I know I'd use them again on another purchase!! LOVE my new Nosfet Aeon!
Amazing communication
Use the chat bubble to ask NGM questions!! They are so responsive, quick, and helpful :)
Rob is second to none
Rob is second to none. Will always recommend him and NGM to anyone
NEXT-GEN is amazing!
NEXT-GEN is amazing and at the heart of it is Rob. He is patient, and honest, and customer service is his top priority. Competitive pricing, excellent communication, and transparency. I will be doing business with him again!
Outstanding Customer Service
Rob went above and beyond to make things right when part of my order was missing. He quickly arranged for the replacement part to be shipped directly from China, issued a partial refund without me asking, and kept me informed throughout the process. Communication was excellent, and he genuinely cared about resolving the issue. It's rare to find this level of customer service these days. I'll definitely be ordering from Next Gen Mobility again. Highly recommended! ⭐⭐⭐⭐⭐
I’m so glad I chose nextgenmobility for…
I’m so glad I chose nextgenmobility for my EUC purchase. Rob has provided amazing customer service and support. I highly recommend!
MEMORABLE SERVICE ROB
ROB MADE IT EVERYTHING ABIVE WHAT I EXPECT I COULDNT BE ANY MORE PROUD TO WORK WITH A GENTLE SOUL AS HE IS
“ i honestly have reason why i say”
(WONT SPEAK ON)
At the full extent you directly supported service with NextGenMobility
I will always buy from them OVERALL THEY WILL HELP EVEN IF THERE IS SOMETHING NOT IN PLACE. THANK YOUUUU ROB!!!!!
I’M CALLING IT GEN-LEGACY 👍🏽
I received a speedy response when I had…
I received a speedy response when I had questions about my order! Customer service was top notch.
The only Hawaii option you should consider
I've purchased from a lot of EUC vendors over the years, but Next Gen Mobility has earned my business every time I have the option.
Living in Hawaiʻi, shipping is always frustrating. Most companies advertise "free shipping" to the mainland, then expect Hawaiʻi customers to cover the full cost. I've never bought the excuse that it has to be that way because I know what UPS and FedEx actually charge. Rob does something I wish more companies would do—he only charges the additional cost to ship to Hawaiʻi instead of making us absorb the entire shipping bill. It's one of the fairest shipping policies I've come across, and as someone in Hawaiʻi, I really appreciate it.
What really made me a loyal customer, though, was something much smaller. I ordered a set of pedals, and the hardware kit was missing two screws. Instead of just sending the missing pieces or telling me to find replacements at the hardware store, Rob shipped me an entire hardware pack with extra screws and bolts so I could finish the project without hunting down those oddball fasteners. That's the kind of customer service that sticks with you.
I'm about to purchase a Patton S. The price is essentially the same as the major competitors, but Rob is offering upgraded pedals and much better shipping to Hawaiʻi. Even if he wasn't including the extras, I'd still buy from him if his price is anywhere close. The service, fairness, and support are worth it.
One thing I've also noticed is that he's almost always one of the best-priced dealers anyway. So my advice is simple: if Next Gen Mobility carries what you're looking for, buy it from Rob. He's earned my business, and I'll keep coming back.
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