I canceled in May because I planned to sell my house. I received an email from NEXAMP stating I was responsible for production through June. I’m still getting charged for production in September. Almo... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Outstanding communication both by email and text Personal contact by a person when first signed up how to read your bill And what to expect Additional follow up upon first billing, also 15% savings... Vis mer
Selskapet har svart
I am very conscious about being cheated, and no shocks or disappointments in my first two billing statements, exactly to the penny 85% of the savings. I am very pleased that I am able to support... Vis mer
Selskapet har svart
Great program. It was offered via my electric utility and a great solution for us because we were not ready to get rooftop solar. Easy to sign up for, easy to use, saved us money and we were really... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Building the Future of Clean Energy
Community Solar with Nexamp: The Easiest Way to Tap into Clean Energy
Skrevet av virksomheten
- Save on your electricity costs without installing rooftop panels
- We’re bringing clean energy to homeowners and communities everywhere, and helping them save on electricity costs* without installing rooftop solar panels. *Savings vary from state to state
No long term contracts, cancellation fees, or credit checks
Nexamp does not lock you into a long term contract or require any credit checks.
We believe in doing right by people and, well, the world. We’ll never lock you into an annual contract, never charge you any upfront fees, and never charge you to walk away—if you don’t like the service, you can cancel without penalty at any time.
Kontaktopplysninger
101 Summer St. Floor 2, 02110, Boston, USA
- (617) 431-1440
- nexamp.com
4,4
Enestående
734 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 77 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Nexamp
Hi Glen, thank you for your positive review! It’s wonderful to know you are noticing significant savings through our program! Our team will continue to support you to ensure you get the most out of our program moving forward. Thank you for being a Nexamp subscriber!
Svar fra Nexamp
Hi Kathy, thank you for your 5-star review! Our team is dedicated to providing clear, timely, and transparent information throughout every stage of the subscription process, and we’re glad to hear it’s been helpful for you. We appreciate your support and thank you for being a Nexamp subscriber!
I have hope all will join.
I have found this experience to be both exciting and productive. I hope and pray it gets bigger. It is a good thing.
26. juli 2025
Svar fra Nexamp
Hi Joseph, thank you for your review. We’re glad to hear you’re excited about the program and appreciate your recommendation to others. Thank you for being part of the clean energy revolution!
PERCENTAGES ON START UP.
Because I have been using the services of Nexamp before and I just stopped for a short period of time to ask a question about percentage when starting up at 15% are 20% because I am a disabled Army Veteran and was told I was only can receive 15%. Which will be okay after a few months of receiving service from Nexamp.
17. juli 2025
Svar fra Nexamp
Hello, thank you for your review and for being a long-time Nexamp subscriber. We truly appreciate your continued support and are glad to hear you've had a positive experience. Our team is committed to helping you maximize your savings, and we’re grateful for the opportunity to continue supporting you. Thanks again for taking the time to share your feedback!
Nothing to add.
24. juli 2025
Svar fra Nexamp
Hi Peter, thank you for the positive review. We appreciate your time as a Nexamp subscriber!
Svar fra Nexamp
Hi Michael, thank you for the positive review! We’re so glad to know you’ve noticed discounts on your electricity costs through our program. We appreciate your support and for being a Nexamp subscriber.
The representative explained the…
The representative explained the importance of your program which made me decide to sign up!
14. juli 2025
Svar fra Nexamp
Hello Lori, thank you for sharing your positive review! We're glad our team was able to assist with your enrollment and are excited to have you on board. We look forward to delivering the benefits of community solar to you as soon as possible, and we truly appreciate your patience in the meantime.
Svar fra Nexamp
Hello Andrew, thank you for your 5-star review! We're glad to hear that you've experienced accurate billing and strong customer support. Nexamp takes great pride in delivering a smooth and transparent experience, and we’re grateful to have you as part of our community. Thanks again for supporting local clean energy!
So far I have had fast customer service…
So far I have had fast customer service as far as being placed on a solar farm & my electric company being notified. I have not received a bill yet so this review reflect billing.
17. juli 2025
Svar fra Nexamp
Hello Jane, thank you for sharing your positive feedback. We’re thrilled to hear that our team was responsive and helped get your enrollment moving quickly. While billing hasn’t started yet, we’re actively working with your utility to ensure everything is finalized smoothly. We appreciate your patience and look forward to helping you start seeing savings soon!
Easy sign up and great follow up…
Easy sign up and great follow up communications as the process unfolds.
17. juli 2025
Svar fra Nexamp
Hi Jeff, thank you for the positive review. We’re glad to hear the sign-up process was smooth and that our communications have been helpful along the way. Our team is committed to delivering an exceptional customer experience and keeping our subscribers informed every step of the way. We look forward to getting your savings started soon and appreciate your support in the meantime!
Switching RGE accounts was pretty easy…
Switching RGE accounts was pretty easy and thank you for your service
9. juli 2025
Svar fra Nexamp
Hi Howard, thank you for your review and for being a Nexamp subscriber! We’re happy to hear the switch was straightforward and that we were able to support your transition. Our team is here to make community solar simple and accessible, and we’re grateful to have you on board.
Waiting to see what my National Grid…
Waiting to see what my National Grid bill is
after joint Nexamp
5. juli 2025
Svar fra Nexamp
Hi Susan, thank you for your review and for recently joining Nexamp. Our team is working to deliver your solar savings as soon as possible. Once it begins, you can expect to see reductions on your monthly utility bills. We appreciate your patience and look forward to helping you save soon!
Svar fra Nexamp
Hi Michael, thank you for sharing your review! We’re glad to hear you’ve had a positive experience so far. Our team is here to continue supporting you every step of the way. Thank you for being a Nexamp subscriber!
Carbon free, at last, carbon free.
Once learning of Nexamp it was easy to sign up and immediately realize savings on my electricity costs, but better yet, the knowledge that I am using solar and not fossil fuel generated power has allowed me to claim participation in reducing the carbon footprint of my presence on this planet.
11. juli 2025
Svar fra Nexamp
Hi William, thank you for your thoughtful review. We’re thrilled to hear that enrollment was easy and that you’re already seeing savings on your electricity costs. It’s also wonderful to know how meaningful it is for you to be part of the shift toward clean, renewable energy. We truly appreciate your support and thank you for being a Nexamp subscriber!
Svar fra Nexamp
Hello Frank,
Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand that rising electric costs can be concerning.
We want to clarify that you are not yet subscribed to an active solar farm with Nexamp. This is the first step for all new customers before receiving solar credits. Because each project has limited capacity and must be located within your utility's service area, there can sometimes be a wait before a spot becomes available. Please rest assured that we are actively working to match you with a project in your area as soon as space opens. Once your subscription is active, our program is designed to help reduce your annual electricity costs by applying solar credits directly to your utility bill.
We appreciate your patience and are committed to keeping you informed throughout the process. If you have any questions in the meantime, please reach out to our support team at support@nexamp.com or call 855-727-4636. Our team is available Monday through Friday, from 8:30 AM to 6:00 PM EST.
This is our 3rd year with Nexamp and…
This is our 3rd year with Nexamp and would highly recommend membership.
Our local utility,ComEd had some hiccups when implementing a new billing system.
Nexamp has been most diligent in communicating and correcting all the problems with ComEd.
Very satisfied with the annual savings!
7. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Nexamp
Hi Bill, thank you for your thoughtful review! We’re glad our communication helped during the ComEd transition, and it’s great to hear you’re seeing consistent savings. We truly appreciate your support and recommendation. Thanks for being a valued Nexamp subscriber!
Svar fra Nexamp
Hi Michael, thank you for your review. Our team is working hard to complete your solar farm and start applying credits as soon as possible. We appreciate your patience and will continue to keep you updated. Thanks for joining the clean energy movement!
Steer clear of Nexamp!
It's a scam. You get a small electricity discount. They claim 15%. But you can never break free of them. We cancelled in February but they continue to charge and insist we received some benefit from them, even though we've been producing our own power since March. My next steps are the Attorney General and the Public Utility Commission.
#nexamp
29. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Nexamp
Hello Anna,
Thank you for your feedback. We're sorry to hear that your experience hasn’t met expectations, and we appreciate you taking the time to share your concerns. We hope the information below helps clarify your account and our program.
When you joined Nexamp, we reviewed your historical electricity usage to assign a share of one of our solar farms, sized to offset about 90% of your annual needs. Your share produces clean energy monthly, and your utility applies the corresponding solar energy credits to your electric bill. Nexamp then invoices you for those credits separately at a 15% discount, which is how you receive savings.
In Maine, community solar credits are based on solar production, not your specific usage. This means during summer months you may generate more credits than needed, and those excess credits are stored in a credit bank for future use. Our program is best suited for customers who don’t already generate their own electricity, and we always encourage customers to let us know about major usage changes so we can adjust or guide accordingly.
Please note that we processed your request in February, but per the Early Termination section of your agreement, cancellation through the utility can take up to 90 days. This means you may continue to receive solar credits — and corresponding invoices — through May. Additionally, Nexamp bills in arrears, after receiving confirmation from CMP that credits were applied. As a result, some invoices may arrive after your cancellation request, but they reflect credits already used to reduce your bill.
That said, we are committed to resolving your concerns and will be reaching out to review your account in detail. If you'd prefer, you’re also welcome to contact our Customer Experience team at 855-727-4636 or support@nexamp.com (Monday–Friday, 8:30 AM–6:00 PM EST). Thank you for the opportunity to clarify.
They seriously lack transparency
They seriously lack transparency! Their billing is deplorable if you chose to pay by check. They actually lost one of our checks.
And there customer service is less than adequate with foreign speaking personnel that are next to impossible to understand.
When we had enough and started the cancelation process, we were told it would take up to 3 months to complete. Now we are 3 or 4 months beyond the original 3 months, still being charged, though clearly we are paying in full to our electric provider CMP.
Everytime we have contacted them about this issue we are told something different than before and we still would be receiving one more bill before we would be canceled.
It is an absolute rip off!!!!! And the savings was minimal.
We will never recommend them to anyone!!!!
24. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Nexamp
Hello Susan,
Thank you for sharing your experience, and we’re sorry for the difficulties you’ve had.
Our community solar savings balance out over the year given that higher production in sunny months offsets winter lows. Because Nexamp invoices only after CMP confirms the credits on your electric bill, a brief delay between credits and our invoice is normal and ensures you pay only for verified credits at your guaranteed discount. If you cancel, CMP may take up to 90 days to remove the subscription, so credits—and matching Nexamp invoices—can continue during that window, as noted in the agreement and cancellation notice. You can review statements, set up autopay, or pay by phone or check through our customer portal, though mailed checks naturally take longer to post. We also want to note that every representative receives the same training, and we remain committed to clear, respectful service.
We unfortunately couldn’t locate an account under the name on this review. If you haven’t already, please email support@nexamp.com or call 855-727-4636 with your service address or account number so we can investigate and resolve the issue.
Thank you for the opportunity to help.
Svar fra Nexamp
Hi Jamie, thank you for the positive review! We’re glad you’re excited about the program. If you haven’t already, you should see your savings very soon as our team is working to make sure they reach you promptly. We appreciate your support and will be here if you need anything to maximize the program’s benefits.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.