Nexa Us Anmeldelser 

61
•
TrustScore 2 av 5

1,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My white sneakers had started looking dull around the rubber edges even after regular washing. I tried the whitening cream on a small section first, then finished the rest once I saw how it looked. Th... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Made a one time purchase of Nexa Kitchen Cleaner and was enrolled in a monthly $29.95 subscription plan without my knowledge that I did not authorize. I only received the product one time, so not only... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Following a purchase from Nexa I was asked if I would like check out discounts on future purchases. I duly ticked the acceptance box. At no time was I informed there was a monthly charge of $13 +... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I am a 79 year old pensioner with very limited income. I purchased some scratch remover from my car which I received. I paid through PayPal which I have used for many years because of it's fiscal re... Vis mer

Selskapet har svart


Kontaktopplysninger

1,8

Under middels

TrustScore 2 av 5

61 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 72 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

1,8

Alle anmeldelser

(61)

59 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

It’s just a practical buy

It’s just a practical buy. Nothing crazy but it works and that’s enough for me

17. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Nexa Us

Hello Hudson,

Thank you for sharing your feedback. We're glad to hear that the product is working for you and meeting your needs.

If you have any questions or need assistance in the future, please don't hesitate to reach out.

Thank you for your support.

Nexa Team

Vurdert til 1 av 5 stjerner

They scam you with unwanted subscription

I ordered a car part that turned out to be poor quality, and I was also unknowingly signed up for a monthly “Prime Discount” subscription. I never agreed to this and have no idea how it was added.

Attempts to cancel and request a refund have only resulted in automated responses. This has been a very disappointing experience, and I would strongly advise others to avoid this company as they appear to operate in a deceptive way.

I am now contacting my bank to dispute the charges.
* they asked me to delete my review in order to refund me!!

2. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Nexa Us

Hi Sam,

Thank you for your feedback.

We can see that you provided some order information in your review. However, we attempted to locate the order using the name and contact number you provided, and unfortunately, no matching order was found in our system.

If you believe the purchase was made with us, please email us a copy of the bank payment confirmation or transaction record, along with any additional order details you may have and mention the Trustpilot Review. Once we receive this information, we'll be happy to investigate further and assist you.

We look forward to hearing from you.

Nexa Team

Vurdert til 4 av 5 stjerner

This company Nexa US stands by their…

This company Nexa US stands by their product, even if someone screwed up not sending the product out back in early May.
I thank them for responding to my email. Getting a response was good. They are working on my situation to rectify the issue.

11. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Nexa Us

Thank you for taking the time to share your experience. We truly appreciate your patience and understanding while we work through your case.

We’re glad we were able to respond and begin resolving the issue for you. Our team is committed to making sure this is fully sorted and that you receive the support you need.

If there’s anything else we can assist you with in the meantime, please don’t hesitate to reach out.

Vurdert til 1 av 5 stjerner

Next US is a white label scam…

Next US is a white label scam operation. 5 star reviews here are false. Trust pilot should investigate this operation

29. mai 2026
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Svar fra Nexa Us

Hello,

We're sorry to hear that you feel this way.

We take customer feedback seriously and would like to better understand the concerns that led to your comment. If you've experienced an issue with an order, product, or our service, please contact us directly at info@nexa-us.com with the details so our support team can investigate and assist you.

We are committed to addressing customer concerns and working toward a resolution whenever possible.

Best Regards,
NEXA Support Team

Vurdert til 1 av 5 stjerner

Recurring patments

I made a single purchase in Dec 25. Unfortunately for me, I haven't checked my account recently but noticed yesterday a payment has been made every month ever since. Apparently, I signed up for a monthly membership I would never use (I live in NZ!!). Like many other customers, instead of appreciating our business, they knowingly fleece people, in my case to the tune of $150. I have now cancelled my card so at least the unauthorized payments can't continue. DO NOT USE THIS COMPANY!!

27. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Nexa Us

Hello Paul,

We’re sorry to hear about your experience. During checkout, the Prime Discounts Membership was selected, which provides access to exclusive perks such as retail, travel, and dining discounts designed to help members save on everyday expenses. Many members find the savings outweigh the monthly membership cost.

We understand your concerns and would like the opportunity to review your case further. Please email our support team info@nexa-us.com with your review details and account information so we can look into this for you and work toward a resolution.

Nexa Team

Vurdert til 5 av 5 stjerner

Superb Service

Several times I had subscription issues and both times support reached out and solved the issue and gave me options. They were also timely which is very important to me. Most customers service experiences aren't that way imo. They were awesome!

18. mai 2026
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Svar fra Nexa Us

Thank you so much for your kind words! We’re very happy to hear that our support team was able to resolve your subscription issues quickly and provide helpful options along the way. Delivering timely and reliable customer service is very important to us, so it means a lot to know we made your experience a positive one. We truly appreciate your support and feedback!

Nexa Team

Vurdert til 1 av 5 stjerner

I have unknowingly signed up for a…

I have unknowingly signed up for a subscription to this company and would very much like it to stop please tell me why I am still paying you. Please cancel this and also refund my money.
Morag

11. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Nexa Us

Hi Morag,

We understand your concern and apologize for the confusion. According to our records, the Prime Discounts Membership was selected during checkout, which includes access to retail, travel, and dining savings for $29.95 per month.

Your membership has now been canceled, and no further charges will be made. We would also like to review your refund request further and will be contacting you directly to assist.

Nexa Team

Vurdert til 1 av 5 stjerner

Next repeatedly charged 29.99 for…

Next repeatedly charged 29.99 for something I never signed up for. I bought 1 item. I need a refund. this is stealing

2. juni 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Nexa Us

Hello Jacinta,

We understand your concern regarding the recurring $29.99 charge. During checkout, the Prime Discounts Membership was selected, which includes exclusive perks such as:

• Retail, travel, and dining discounts to help save on everyday expenses
• Significant value for just $29.95 per month

As requested, the membership has now been canceled and no further charges will occur. To assist you further regarding your refund request, we will be sending you a direct message shortly.

Nexa Team

Vurdert til 1 av 5 stjerner

I HAVE JUST HAD 29.95 AMERICAN TAKEN…

I HAVE JUST HAD 29.95 AMERICAN TAKEN FROM MY PAYPAL ACCT WHICH I DID NOT AUTHORISE I DONT EVEN KNOW HOW OR WHY IT HAS BEEN TAKEN OUT

9. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Nexa Us

Hello Debbie,

We’re sorry to hear about your experience and understand your concerns.

The membership is an optional subscription that is presented during checkout and includes benefits such as discounted pricing and ongoing customer perks. It is included with a 30-day free trial, and unless it is cancelled within that period, it automatically renews as a paid monthly membership.

After reviewing your account, we can confirm that the membership has already been cancelled and fully refunded, so no further charges will be applied.

If you have any additional questions or would like us to review anything further, we’re here to help.

Vurdert til 1 av 5 stjerner

Did not work at all

Did not work at all. Nothing like the videos. The windshield still cracked

2. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Nexa Us

Hello Josh,

We’re sorry to hear about your experience. However, after checking our records, we were unable to locate any order under the information provided.

To help us investigate this further, could you please provide your order number or the email address used for the purchase? We’d be happy to look into this and assist you accordingly.

Nexa Team

Vurdert til 1 av 5 stjerner

Scam says nexa USA but China base that…

Scam says nexa USA but China base that will say delivered and was not

20. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Nexa Us

Hello Mikey,

We’re sorry to hear about your experience. Please note that we operate with multiple warehouses in different locations to fulfill orders efficiently.

After reviewing your case, we can confirm that your order was marked as delivered, and a refund has already been issued.

In some cases, carriers may leave parcels in a safe place nearby. We recommend checking around your delivery area (such as your mailbox, porch, or with neighbors) to locate the package.


Nexa Team

Vurdert til 1 av 5 stjerner

Total scam

Total scam! I saw an Instagram ad about miraculously fixing a crack in your windshield that seemed worth a try. I ordered one kit. Two kits showed up! So they doubled my order without authorization and double charged me. I wouldn't have even noticed the double charge but then they started auto-billing a monthly charge of $29.95 from Prime Discounts 240-2976103 TX and when I called my credit card company to dispute this random monthly charge that is when I realized what had happened. This is a very deceptive scam that turns into a monthly fee they try to sneak in on people not paying attention. (and the crack repair doesn't work either!)... they are using that to get sneaky and try to get your money every month.

12. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Nexa Us

Hello Mark,

We’re very sorry to hear about your experience and understand your concerns.

Please note that the additional item may have been part of a promotional offer or order selection at checkout. Regarding the $29.95 charge, this is associated with a membership subscription that may be included with the order and continues after the 30-day free trial if not cancelled.

After reviewing your account, we can confirm that the membership has already been cancelled and all related charges have been fully refunded. No further charges will be applied.

If there is anything else you would like us to review regarding your order, please let us know—we’re here to help.

Nexa Team

Vurdert til 1 av 5 stjerner

Don’t buy form NEXA-US

Placed an order and didn’t feel good about it when I looked at invoice. So I contacted them 19 minutes after placing order and told to cancel order. They got back to me a few minutes later and said order had been boxed up and gone to shipping. I told them to stop shipment and credit me. Then they said I they could not because it had been shipped and I had 90 days to return. Started to look into this company and realized it was a scam. All their responses looked like they were computer generated. Did not see one review above 1 star for this company.

6. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Nexa Us

Hello James,

We’re sorry to hear about your experience and appreciate you bringing this to our attention.

After reviewing our system, we were unable to locate any order under the information provided. To properly investigate and help resolve this matter, we kindly ask that you share your order number or the email address used at checkout.

Once we have those details, we’ll be able to look into your request and assist you further as quickly as possible.

We appreciate your cooperation and look forward to resolving this for you.

Nexa Team

Vurdert til 1 av 5 stjerner

I had an advert through edge showing me…

I had an advert through edge showing me how wonderful this rustbuster stuff is, and how I can get 50% off. It's clearly a scam.
This is what AI thinks of nexa-us.com
"Based on the search results, you should avoid buying from nexa-us.com. It is widely flagged as a scam or a highly unreliable dropshipping site.Here is the evidence breaking down why it is considered unsafe.
Social Media Bait: The site heavily markets "miracle" products like Nexa Car Scratch Remover or rust removers via Instagram and Facebook ads. Independent reviews and videos often expose these products as ineffective polishes that do not work as advertised "
Warning-FlaggedExtremely Low Trust Scores: The site has a "Bad" rating on Trustpilot (approx. 1.4 stars), with customers consistently reporting that products never arrive, orders are doubled without permission, or the items received are cheap counterfeits shipped from China rather than the US.Unauthorized Charges: Multiple reviews mention "recurring billing," "membership charges" appearing on credit cards that were never approved, or difficulty getting refunds

30. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Nexa Us

Hello Russell,

We’re sorry to hear about your concern regarding the advertisement you saw.

Please note that promotions or ads displayed on third-party platforms (such as browsers or social media) may vary depending on the campaign and timing. However, we can confirm that any legitimate order placed through our official checkout is processed and supported by our customer service team.

If you have any questions about a specific purchase or believe there has been an issue, please share your order number or email address used at checkout, and we’ll be happy to look into it for you.

Nexa Team

Vurdert til 1 av 5 stjerner

I original bought Nexa rust removal…

I original bought Nexa rust removal from the web site then found out later I could get the same stuff on Amazon for 1/3 of a price they charge. This is not the end. I begin to realize they charging my PP account every month for 29.95. I contacted them and was response with I had purchase Prime discounts (what ever that is) I never wanted this craps. Don't buy anything from this place, It's a scam.

31. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Nexa Us

Hello C.T,

We’re sorry to hear about your concern. After reviewing our system, we were unable to locate any order or account associated with the information provided.

To properly investigate and resolve this issue, we kindly ask that you share your order number or the email address used at checkout, so we can look into this further and assist you accordingly.

We take customer concerns seriously and are happy to help clarify any billing questions once we can identify the correct account.

Nexa Team

Vurdert til 1 av 5 stjerner

Like so many others on this site

Like so many others on this site, I purchased one of their products - a rust remover spray. It didn’t work at all. For all I know, I received a spray bottle filled with water. Oh well. What really angers me is that I then discovered that they were billing me $29.95 per month for a recurring payments that I did not authorize. This company should be avoided at all costs.

12. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Nexa Us

Hello Tom,

We’re sorry to hear about your experience and understand your concerns.

Please note that the charge you are referring to was linked to the membership subscription associated with your order. After reviewing your account, we can confirm that the membership has already been cancelled and the related charges have been fully refunded. No further billing will occur.

If you have any additional questions or would like us to review anything further, we’re here to help.

Nexa Team

Vurdert til 1 av 5 stjerner

don't trusted this website

don't trusted this website
29.95 dollars every month minus on the account , don't know how

10. mars 2026
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Svar fra Nexa Us

Hello Wim,

We’re sorry to hear about your concern and understand your frustration.

Please note that the membership is an optional subscription included with the order and comes with a 30-day free trial. If it is not cancelled within that trial period, it automatically continues as a paid monthly membership.

In your case, after reviewing your account, we can confirm that the membership has now been cancelled and voided, and no further charges will be applied.

If you have any further questions or would like us to review anything else regarding your billing, we’re here to help.

Nexa Team

Vurdert til 1 av 5 stjerner

Next Commerce is a SCAM!

Next Commerce is a SCAM!
I purchased a product in November 2025 and was shocked to discover today that they have been debiting my account every month since for an amount of US$29.95. This ongoing payment was not authorised.
As a warning to others, be sure to read every minute detail in the Ts & Cs to be sure that you are not agreeing to an ongoing payment renewal.
Next Commerce is underhand and mercenary. Avoid any dealings with this company.

6. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Nexa Us

Hello Rennie,

We’re sorry to hear about your experience and understand your concern regarding the monthly charges.

Please note that the $29.95 charge is associated with a membership subscription that is linked to the original order. This membership includes a 30-day free trial and continues on a monthly basis if it is not cancelled within that period, as outlined in the terms presented at checkout.

After reviewing your account, we can confirm that the membership has now been cancelled and the charges have been voided/refunded, and no further billing will occur.

If you have any additional questions or would like us to review your account further, please let us know—we’re here to help.

Nexa Team

Vurdert til 1 av 5 stjerner

item purchased 10th Feb supposed…

item purchased 10th Feb supposed delivery on 23rd Feb with paid priority postage .
good NEVER left China according to their tracking .
Then provided advice item was with Australian courier and on checking the tracking number provided ITEM STILL IN CHINA
SCAM SCAM SCAM

5. mars 2026
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Svar fra Nexa Us

Hello Wes,

We’re sorry to hear about your concerns regarding the shipment and understand your frustration.

Please note that international deliveries can sometimes experience delays while transitioning between carriers, which may result in tracking updates appearing inconsistent or temporarily showing different locations.

That said, if you believe there is still an issue with your order status, we kindly ask that you provide your order number or tracking information so we can investigate this further and assist you appropriately.

We appreciate your patience and the opportunity to help resolve this for you.

Nexa Team

Vurdert til 1 av 5 stjerner

This company is a scam

This company is a scam. I bought products in good faith believing they would work as advertised, or close to. BUT THEY WERE NOT EVEN CLOSE! I bought total rubbish which was supposed to arrive via "FREE" Shipping. The shipping was charged, but admittedly I did see that on the invoice at the point of purchase, but for a few dollars I thought 'what the hell, do it'. One month later they charged my Paypal account again. FOR WHAT? I hadn't ordered anything more. Fortunately I paid with Paypal (which I recommend everyone should do). It was there that I found I had an active subscription which I definitely wasn't told about and didn't sign up for. I have asked for reimbursement. Should nothing happen, I will place it in the hands of Paypal who have helped me in the past when I have fallen foul of other scammers. My advice (and that is all it is), DO NOT DO BUSINESS WITH THIS COMPANY!!!!!!!

3. mars 2026
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Svar fra Nexa Us

Hello Andy,

We’re sorry to hear about your experience and understand your frustration.

Please note that the charge you are referring to is related to a membership subscription that is presented during checkout and includes a 30-day free trial, after which it renews automatically if not cancelled within the trial period.

After reviewing your account, we can confirm that the membership has now been cancelled and the related charges have been voided/refunded, and no further billing will occur.

We also want to clarify that we have previously reached out to your email to assist with this matter, and we are still available to help if any part of your billing or order history needs further clarification.

If you have any additional questions, please don’t hesitate to contact us—we’re here to help resolve this fully for you.

Nexa Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv