I payed and started course on Sept 5. A link for a video in the course was broken. After extensive back and forth I was advised that will be in touch with me after it was fixed. They never con... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The course was interesting and helpful, although the required time for some of the sections is much too generous. This version is written more carefully and thoughtfully than earlier versions. The in-... Vis mer
Selskapet har svart
While a lot of the material is repetitive a lot of it is worth reviewing. The only negative thing I would say about it is the amount of time that it takes to complete the course. There is no other par... Vis mer
Selskapet har svart
The course was clear informative and easy to understand. The tests on each module were fair not complicated and easy to pass if you paid attention to the courses. When a technical problem arose I was... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
New York Safety Council provides 100% online driver safety courses, including defensive driving and driver education approved by the New York State Department of Motor Vehicles (NYS DMV). We make it simple for learners to meet licensing requirements, reduce points from their driving record and save on car insurance.
Kontaktopplysninger
313 West Main Street, 12953, Malone, USA
- 877-689-0674
- newyorksafetycouncil.com
4,0
Bra
338 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Unfortunately the size letters on the…
Unfortunately the size letters on the videos are very tiny to read.
22. juli 2026
Svar fra New York Safety Council
Hi Franklyn, thank you for taking the time to review us! Your feedback helps us continue improving our courses and services. We hope to provide you an even better experience next time.
Super easy navigation of the course
Super easy navigation of the course. By far the best course I have taken. I’ve been driving for almost 30 years. I will continue to take this course every time it is needed for insurance discounts. I’ve shared this course with many friends and family. I highly recommend!
1. juni 2026
Svar fra New York Safety Council
Hi CHRISTINA, thank you for your review! We appreciate your feedback and look forward to serving you again.
Svar fra New York Safety Council
Hi Larry, thank you for the great review! The ability to complete your training online from the comfort of home is one of our favorite things to offer — no commute, no scheduling conflicts. We're glad it worked so well for your lifestyle. We look forward to having you back!
The course was easy to…
The course was easy to follow..reasonsble priced. And you have access to an agent..by sending an email..and they respond. Beats sitting in a class room..proceed at your own pace.. luv it.
26. juni 2026
Svar fra New York Safety Council
Hi Barbara, thank you for the great review! Being able to learn on your own schedule is one of the things we're most proud of — life is busy and your education shouldn't have to wait for a fixed schedule. We're so glad that worked well for you. Looking forward to seeing you in a future course!
Terrible
Terrible. Kept timing out, repeating sections. Then it wouldn’t accept my voice recognition. I only made it through the first part. I was almost done with the second part when I had all the above problems. I would appreciate a refund.
22. juli 2026
Svar fra New York Safety Council
Hi Timothy, thank you for your review! We appreciate your feedback and look forward to serving you again.
Svar fra New York Safety Council
Hi Dawn, thank you so much for this review — and for spreading the word! Word-of-mouth recommendations from students like you truly mean the world to us. We hope to give everyone you send our way the same great experience. Thank you for your continued trust!
The course is very good but way to much…
The course is very good but way to much time between questions.
4. juli 2026
Svar fra New York Safety Council
Hi Thomas, thank you for your review! We're glad the course worked for you overall. We did want to clarify that the 6-hour duration is a requirement mandated by the state — we must ensure all students complete the full time in order to report their completion. We appreciate your patience with that and thank you for the feedback. We hope to serve you again!
Easy to use!
7. juli 2026
Svar fra New York Safety Council
Hi Cfranck, thank you so much! We put a lot of work into making our platform intuitive and easy to navigate, so it's always great to hear that it's working well. We appreciate you taking the time to share your experience — see you next time!
system wasn’t able to recognize my…
system wasn’t able to recognize my voice. couldn’t do my course
23. juni 2026
Svar fra New York Safety Council
Hi Abel, we are sorry about the trouble you experienced with the course. We have gone ahead and reset it for you, which provides you with a brand new version of the product. Please log in to try again. If you have any further issues, please email us at supportspecialist@certus.com and we will be happy to help!
Everything was great
3. juli 2026
Svar fra New York Safety Council
Hi Caitlin, thank you! Feedback like yours keeps us motivated to keep delivering the best experience we can. We really appreciate you taking the time — see you next time!
Brushing up!
Even after all these years of driving, the course was very informative and jogged the memory to things that I had forgotten over the years.
18. juni 2026
Svar fra New York Safety Council
Hi Rolf, thank you so much! We put a lot of care into making our course content both informative and easy to understand, so it's wonderful to hear that it came through. We appreciate you sharing your experience and look forward to seeing you in another course!
Horrible
If you fail a question it shouldn't be where you have to start all over again. It should just be retake that same chapter and not start from ground zero.
7. juli 2026
Svar fra New York Safety Council
Hi Jo, thank you for your honest feedback. We're truly sorry your experience didn't meet expectations — we take this seriously. Our team is reviewing your comments and will work to address these concerns. We appreciate you letting us know.
Svar fra New York Safety Council
Hi Steve, thank you so much! We put a lot of care into making our course content both informative and easy to understand, so it's wonderful to hear that it came through. We appreciate you sharing your experience and look forward to seeing you in another course!
Easy way to take a defensive driving course
It's great to be able to take the course in the comfort of home and on your own schedule.
19. juni 2026
Svar fra New York Safety Council
Hi Barbara, thank you for the great review! The ability to complete your training online from the comfort of home is one of our favorite things to offer — no commute, no scheduling conflicts. We're glad it worked so well for your lifestyle. We look forward to having you back!
Svar fra New York Safety Council
Hi Paul, thank you for the kind review! Simplicity and clarity are things we work really hard on — we want every student to feel confident and capable from start to finish. We appreciate the feedback and look forward to serving you again!
Svar fra New York Safety Council
Hi Jeffrey, thank you so much for the kind words! Our team works incredibly hard to make every interaction feel personal and supportive, so reviews like yours genuinely make our day. We'll be sure to share this with the team. We're here whenever you need us!
My experience
The time alotted to take the course and the fact I could Stop and resume where I left off was a plus
4. juli 2026
Svar fra New York Safety Council
Hi Mark, thank you so much for this wonderful review! We're so glad your experience with us was a positive one. Your feedback is truly appreciated and motivates our entire team to keep delivering the best we can. We look forward to seeing you again soon!
Svar fra New York Safety Council
Hi Philip, thank you so much! We put a lot of care into making our course content both informative and easy to understand, so it's wonderful to hear that it came through. We appreciate you sharing your experience and look forward to seeing you in another course!
I had to call on a few occasions to get…
I had to call on a few occasions to get my certificate, other than that I have no other issues.
22. juli 2026
Svar fra New York Safety Council
Hi Mitch, thank you so much for this wonderful review! We're so glad your experience with us was a positive one. Your feedback is truly appreciated and motivates our entire team to keep delivering the best we can. We look forward to seeing you again soon!
Don't like if I get answers wrong
Don't like if I get answers wrong, I have to start over and pay again.
Did it live and got a couple of answers wrong but my instructor explained it to me and I still received certificate.
3. juni 2026
Svar fra New York Safety Council
Hi Marvin, thank you for your feedback. We're sorry to hear about your frustration with the quiz format. We do want to let you know that our course offers unlimited retakes — you are welcome to retry any quiz as many times as needed until you pass. We understand it can be discouraging to start again, but this is a state requirement we must adhere to in order to validate course completion. We appreciate your patience and hope this clarification helps!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.