The payment to the retailer was fast but when the retailer wants to send an item they lie about a lot stuff. On some of my orders they came fast but on one specific item I have had to wait a week and... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
This was one of the easiest accounts to set up. I was enticed by various offers ranging from pay in 3 6 or 12 months. My offer was interest free. Here’s the good part in my opinion. I never set up a d... Vis mer
Selskapet har svart
I found myself purchasing something of greater value last week, & it was definitely best purchased via the finance route. I didn't even consider elsewhere because Newpay had a 0 percent interest paym... Vis mer
Selskapet har svart
I'm a new customer & haven't been using the company for long, so far I can't find anything to criticises them with. I'm happy I was offered 6 months interest free to pay for my purchase & didn't have... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Newpay is a digital credit account that allows you to break your online purchases into fixed monthly payments wherever you see the logo. Representative 24.9% APR (variable). NewDay Ltd. Subject to status. 18+. UK only. T&Cs apply."
Kontaktopplysninger
Storbritannia
- newpay.co.uk
3,6
Middels
207 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
App not great
The option to pay using Newpay isn't showing up on quite alot of the shops it advertises.
It is quite frustrating when you get to check out and Newpay doesn't appear.
For me the app needs sorting out.
7. september 2024
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Svar fra Newpay
Hi Marcu, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Newpay is a great way to split…
Newpay is a great way to split payments. Can recommend!
29. august 2024
Svar fra Newpay
Good Afternoon, Fran,
Thanks for taking the time to share your review, it's great to hear you're happy with the service Newpay offers!
- Kenith
Not many online retailers that's been…
Not many online retailers that's been offered that I would use. It was mainly Zavvi but they no longer accept Newpay.
27. august 2024
Svar fra Newpay
Hi Rob, I would like to thank you for your feedback, as we are always working to improve our services. Best, Elan
Newpay's application process was…
Newpay's application process was straightforward and once approved the process of paying for items was really fast. I am mega impressed.
27. august 2024
Svar fra Newpay
Hi Wesley, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 Best, Elan
Fastest service and good.
20. august 2024
Svar fra Newpay
Hello Sorin. Thank you for your 5* review. We really do appreciate it! Best, Audrey
a good company to deal with haven’t had…
a good company to deal with haven’t had any problems with them
10. august 2024
Svar fra Newpay
Hi Mrs. Treviss, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
The price is very awesome as it matches…
The price is very awesome as it matches the price in the market and other stores, l am able to split the payment and money taken directly from my account.
11. august 2024
Svar fra Newpay
Hi there, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
Set up direct debit let it run til it…
Set up direct debit let it run til it end no issues. Great shopping experience. Us with confidence
30. juli 2024
Svar fra Newpay
Thank you for taking the time to leave us a positive review, Amanda, we really do appreciate it! Best, Audrey
Svar fra Newpay
Hello Catherine. Thank you for taking the time to leave us a positive review! Best, Audrey
Super easy to apply
Super easy to apply, response in minutes and could use straight away. App is very user friendly, great welcome offer too.
26. juli 2024
Svar fra Newpay
Hi Aurielie, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Best, Elan
Lovely and reliable team
Lovely and reliable team, great service and provider.
Monthly installment with newpay was excellent 👌 and I didn't have any issues getting the loan. I would recommend to family and friends every time keep up the excellent customer service 👏
16. juli 2024
Svar fra Newpay
Hi Marlene, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
Fantastic service
Fantastic service, everything very clearly to understand.
All information updated fast.
Thank you
23. juli 2024
Svar fra Newpay
Hello Sebastian. Thanks for leaving a review. It's fantastic to hear that you've had a positive experience with us. Best, Audrey
Glitchy Application Process
Went through the while application process, was asked to verify using a 6 digit code sent to my phone...entered the correct code six times and it kept saying it was incorrect. Clearpay got my business...need to get that sorted
27. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Newpay
Hi Leigh, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0170 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Best, Elan
It was easy to set up
It was easy to set up, completion of questions was easy and confirmation came through and I was able to make my purchase.
17. juli 2024
Svar fra Newpay
Hi Miranda,
Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊
Thanks, Julie
Svar fra Newpay
Hi Nicholson, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Best, Elan
fast service
was very simple to set up with no fuss,just log into your acount and everything is there to read and easy to understand,would recommend.
12. juli 2024
Svar fra Newpay
Hi Anthony, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Svar fra Newpay
Hello Kevin. We’re happy to hear you’re enjoying our services! Best, Audrey
Fast, clear and fluid application process
The application process was very fast, fluid and straightforward. I particularly liked the eligibility checker at the start of the journey as this really helped with my decision to proceed
11. juli 2024
Svar fra Newpay
Hi Adam, thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Thanks, Michelle.
Svar fra Newpay
Hi Lisa, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.