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Newpay Anmeldelser 203

TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

These people are scum bag, screw you over tactics, I’m reporting to watchdog and ombudsman your disgusting tactics. Don’t ever have anything to do with this company

Vurdert til 5 av 5 stjerner

I found myself purchasing something of greater value last week, & it was definitely best purchased via the finance route. I didn't even consider elsewhere because Newpay had a 0 percent interest paym... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Very easy to open. Good customer service. Security checks added when making first purchase which is valuable as to make sure no one opening the account other than yourself. Easy to use app to track... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I'm a new customer & haven't been using the company for long, so far I can't find anything to criticises them with. I'm happy I was offered 6 months interest free to pay for my purchase & didn't have... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Betalingstjeneste

Skrevet av virksomheten

Newpay is a digital credit account that allows you to break your online purchases into fixed monthly payments wherever you see the logo. Representative 24.9% APR (variable). NewDay Ltd. Subject to status. 18+. UK only. T&Cs apply."


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

203 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent website with very clear…

Excellent website with very clear instructions to use. Wording very clear and easily understood. Very good customer service, dealing with a complaint well and with understanding. Payment facilities easy to use with options to change date of payment if needed. Communication frequent, clear and easily understood. I would recommend to anyone needing a payment plan, as long as it was affordable for them. Very good all round service. Well done.

15. februar 2025
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Svar fra Newpay

Hi Caroline,

Thank you for taking the time to leave us a review. We're excited to have you on board 😊
We hope you continue to enjoy our services.

Best,

Stephanie.

Vurdert til 1 av 5 stjerner

another way to lose your money if not reading the fineprints

I believe it to be subtle way of making people lose their money unknowingly, as with my experience.

little over a year ago, i had bought a treadmill online and tried to cost-spread it over a year with what appeared to be an inexpensive option. As usual, didn't read the fineprint and i believe the default selection on the site goes with "interest repayment and 50£ boost" option.

I kept getting monthly statements which i wont notice as it was something at the back of mind ongoing for a year.
Now when i saw that money is still going out, i checked and realized that i have actually accumulated a debt of around 1000£ with the company (which i immediately paid off).

My understanding from the experience is that this appears to be subtle way of scamming people who don't check their accounts regularly for small transactions, as it didn't come to my notice till i wondered why am still paying for the treadmill.

My take home message:
i should have at least noticed why the monthly amount is not adding up to the maths and intervened earlier.

My action:
Advised the company from whom i bought the treadmill to take not of the fact as customers would lose money in an elaborate scheme which most of us don't care to read about if the outgoing is not significant. Something like Klarna is far less complicated and helpful.

17. februar 2025
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Svar fra Newpay

Good Afternoon, anand,

I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team.

- Kenith

Vurdert til 5 av 5 stjerner

Very easy to use

Very easy to use. Easy to keep track with the app. So easy to rack up manageable debt.

13. februar 2025
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Svar fra Newpay

Hi Graham,

We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊

Thanks, Julie.

Vurdert til 1 av 5 stjerner

I only wanted to do the finance for 415…

I only wanted to do the finance for 415 and it said I couldnt have it.
I get a good wage each month
I wouldnt be using that again to try.
I've had no email to say why I got rejected as it says I would here in 24 hours and that was 4 days ago.
So I am not going to bother again at all

30. januar 2025
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Svar fra Newpay

Hi, As a responsible lender, we consider all of the information available to us to decide on the outcome of an application. This includes our internal lending criteria, along with relevant information provided by the credit reference agencies.
I appreciate your disappointment with this, and we’re sorry this wasn’t the outcome you were hoping for on this occasion. Thanks, Michelle.

Vurdert til 5 av 5 stjerner

User Friendly

Ease if use.

21. januar 2025
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Svar fra Newpay

Hello Eric. Thank you for your kind review! Best, Audrey

Vurdert til 1 av 5 stjerner

Was very helpful now pointless

My previous frequent use of NewPay ceased due to their discontinuation of Zazzi integration. I found their alternative solution inadequate and believe their previous Zazzi integration offered a cost-effective and user-friendly experience for collectors like myself. Despite months of anticipation for its return, I'm compelled to cancel my NewPay account due to its current lack of utility. While I'm disappointed, I anticipate a generic response that fails to address my concerns.

24. januar 2025
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Svar fra Newpay

Good Afternoon,

I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.

Please be assured that this feedback will be passed on to the relevant team.

- Kenith

Vurdert til 1 av 5 stjerner

Used to use it on look fantastic

Used to use it on look fantastic , my bag and allsole and they have been taken off for shops no one uses I’ve deleted my account as it’s pointless won’t ever use disappointing

21. januar 2024
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Svar fra Newpay

Hi Kayleigh,

I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team.

Best,

Stephanie.

Vurdert til 5 av 5 stjerner

Great interest free account

Great offer of 6months interest free. used couple of times for purchase. Definitely worth having the account for purchase to benefit of interest free option without a credit card.

10. desember 2024
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Svar fra Newpay

Hi there, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan

Vurdert til 1 av 5 stjerner

Was fab now no good

Loved this platform until they stopped been able to use on look fantastic ,mybag and the hut group.the places left to use this payment are absolutely no use so won't be using again unless better places are added.

6. desember 2024
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Svar fra Newpay

Hi Nichola,

I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team.

Best,

Stephanie.

Vurdert til 5 av 5 stjerner

Thank you for this amazing no%…

Thank you for this amazing no% opportunity to afford my purchase.

29. november 2024
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Svar fra Newpay

Hi Ekaterina, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.

Vurdert til 5 av 5 stjerner

The best experience

Outstanding company very easy transaction. Would definitely recommend and a app which is easy to use to keep up with all payments very happy thank you

27. november 2024
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Svar fra Newpay

Hi Daniel,

We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊

Best,

Stephanie.

Vurdert til 5 av 5 stjerner

Flexible Finance

I have been wanting a akai one since it was launched but could not save up for it as I kept saving for it and bills would eat my saving what little I had of them so found a company that sold them and done finance but half of them the interest rates where extortionate. Then found a store that has a newpay option with flexible terms so as long as I the minimum I'm OK but the more I pay the sooner it's paid for plus the interest will be less plus I have upto three years to pay for it but will be paying for it in less than a year. So to have this financial flexibility is great because as long as I at least the minimum which is manageable I not stuck with a big debt.

26. november 2024
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Svar fra Newpay

Hi John, thank you for your 5-star review! Best, Elan

Vurdert til 5 av 5 stjerner

Excellent!!

Easy to deal with, excellent app to work with

22. november 2024
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Svar fra Newpay

Hi,

We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊

Best,

Stephanie.

Vurdert til 5 av 5 stjerner

Quick and easy

Quick and easy

26. november 2024
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Svar fra Newpay

Hello Chewitt. Thank you for choosing us as your card provider - and for leaving us a positive review! Best, Audrey

Vurdert til 1 av 5 stjerner

Poor service

I bought 3 lots of separate account items.
Because I overpaid before a certain date which I was not aware of the payment was only taken off one account. Newpay then cancelled the other two accounts as they said I was behind even though I had overpaid. I spoke to two customer service representatives who assures me this had been corrected but it has not. Will not be using this service again.

13. november 2024
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Svar fra Newpay

Hi Clare, thank you for taking the time to write the above. I'm sorry to read about the troubles you are having with this, and I appreciate the frustration that this has caused you. Please can you reach out to our Customer Service team on 0330 838 0170 at your next convenience. The team will have full access to your account and will be happy to help. Thanks, Michelle.

Vurdert til 5 av 5 stjerner

Good app

Good communication via app and updated regular via email good options to pay

9. november 2024
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Svar fra Newpay

Hi Melanie,

We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊

Best,

Stephanie.

Vurdert til 5 av 5 stjerner

So easy and convenient to use

So easy and convenient to use. Good repayment options. Reminders so that you don’t miss a payment. Highly recommend to those in need of credit.

8. november 2024
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Svar fra Newpay

Hi Cath, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Best, Elan

Vurdert til 5 av 5 stjerner

Give it a go!

Easy to sign up for, clear pro ess and an easy to use app to see payment arrangements, history, upcoming payments etc

12. november 2024
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Svar fra Newpay

Hello Customer 3.Thank you for your kind words! We're thrilled to hear that you find our sign-up process, app, and payment management features easy to use. We strive to make our services as user-friendly as possible. Best, Audrey

Vurdert til 5 av 5 stjerner

Delighted

I’ve had such an easy experience setting up my account with newpay and would recommend them to anybody..it was hassle free all the way through and so easy to use I’ve already made my first purchase
Thanks so much

8. november 2024
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Svar fra Newpay

Hi Eddie, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Best, Elan

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv