Hi Mark, if you want to give us a 1 star review, that's fine, but please tell the truth. You purchased the product and requested a return which we accepted, we issued a full refund immediately and said we would email you a return label.
After a while you called your bank and opened a dispute, even though you received a full refund, the reason for your refund was that you didn't receive a return label, so you received a full refund, + once again the full price of the order because the bank (regarding the chargeback) decided in your favor, and you still had the product, and after all that you decided to give us a 1 start review.
We apologize if you were unhappy with our company, but please tell the truth because people will read this and think we are a scam, thank you.