I used the try before you buy option to order the same dress in two sizes. My normal size fitted perfectly so returned the other size. I found this whole process very easy to do and the follow up em... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The dresses are beautiful and well-made, but unfortunately, the sizing runs small. I ordered the item from Poland, and unfortunately, the sizing doesn’t match the standard size conversion. I’d probabl... Vis mer
Selskapet har svart
I spotted the Moonlight dress online and knew I needed to try it on, so I travelled from Devon to London to try it on. It was everything I hoped for and more; wearing such a beautiful dress made me wa... Vis mer
Selskapet har svart
I’m getting married and ordered a dress from this website. The return process itself was quite simple, but unfortunately, the amount quoted for the return while it was being processed was much low... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Needle & Thread. An ultra-feminine contemporary womenswear brand for your every moment. Exclusive collections and styles. Shop Needle & Thread dresses, gowns, tops and skirts with next day delivery.
Kontaktopplysninger
6th Floor, Lynton House, 7-12 Tavistock Square, WC1H 9LT, London, Storbritannia
- +44 20 3695 0476
- customercare@needleandthread.com
- needleandthread.com
4,5
Enestående
467 anmeldelser
Ingen tidligere historie av å be om anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Try before you buy is brilliant!
Brilliant idea to be able to try before you buy as they are expensive dresses. Just register your debit/ card and an £1 charge is held on it. Then you have 5 days to return anything you don’t want. Return process is straightforward. Beautiful dresses- SO sparkly! Excellent experience with this company.
4. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needle & Thread
Thank you so much for sharing your experience Jane 💕 We’re thrilled to hear that you enjoyed using the Try Before You Buy and that you loved your dresses. ✨
It’s wonderful to know the process was smooth and that our designs brought a little extra sparkle to your day. We truly appreciate your support and kind words!
I absolutely love Needle & Thread…
I absolutely love Needle & Thread dresses! The quality is always amazing. I’m also so happy they carry smaller sizes — it’s really hard to find XXS anywhere. I first ordered a size 0, but it was a bit too small, so I returned it and ordered a size 2 instead, and it fits perfectly. The support team was so kind and helpful with the sizing, and most importantly, they let me know that the length of the dress would stay the same as in size 0.
23. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needle & Thread
Thank you so much for your lovely feedback Olga! We’re delighted to hear how much you love your Needle & Thread dresses and that our team could assist you in finding the perfect fit. It’s wonderful to know your new size 2 fits beautifully.
We truly appreciate your support and hope you enjoy wearing your dress for many special occasions. ✨
My friends and family complimented me…
My friends and family complimented me on the dress. I bought 2 dresses bec I couldn’t figure out what to wear bec both were equally beautiful. I just had to decide based on length: midi or gown. It was really beau and the colors were very nice too ! Always and forever satisfied with your dresses.
1. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needle & Thread
Thank you so much for your wonderful review! Ramona. We’re thrilled to hear that you and your friends and family loved the dresses, and that you had such a tough (but happy!) decision choosing between them. ✨
It means so much to us to know you’re “always and forever satisfied” — that’s exactly what we love to hear. We hope your dresses continue to bring joy and compliments for every special occasion! 💗
A great company to deal with
A great company - easy to deal with. I ordered 3 dresses to try for my wedding. Ended up sending the 3 back, but then reordering one of them in a smaller size, Fast delivery , easy to communicate with.
Amazing quality and felt amazing on the day in the dress. If only I was getting married again I would defo order again from Needle & Thread.
27. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needle & Thread
Thank you so much for your lovely review Natalie. We’re delighted to hear that you found our service easy to use and that your dress made you feel amazing on your special day — that truly means the world to us. 💕
We wish you every happiness in your married life, and we’d be honored to dress you again for future celebrations ✨
Beautiful dresses!
Beautiful dresses! My daughter loves the dresses and will definitely be returning customers 💕
2. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needle & Thread
Thank you so much for your lovely review Salman. We’re so pleased to hear you’re enjoying our dresses. Your kind words mean a lot to us, and we hope you continue to love wearing Needle & Thread 💕
wonderful I like it
25. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needle & Thread
Thank you so much for your wonderful feedback Lamyaa! 🌟 We’re thrilled to hear that you like it and had a great experience with us. Your support means a lot, and we look forward to welcoming you back again soon!
Poor packaging
The package came in from the DHL box, the item however is only wrapped in the paper without any other sealed bags, for a such expensive cloth, the packaging quality is extremely poor.
27. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needle & Thread
We’re so sorry to hear you were disappointed with the packaging of your Needle & Thread order, and we truly appreciate you taking the time to share your feedback.
We’ve made a conscious decision to remove unnecessary plastic from our packaging as part of our ongoing sustainability goals. While we no longer use plastic coverings, we’ve taken extra care to ensure our garments are still beautifully protected during transit.
We’re sorry this fell short of your expectations and will continue working to improve both our packaging and delivery experience. Thank you again for your valuable feedback.
Feel like a princess
Size range is inclusive, measurements are true to size, the gowns are so beautiful and I got so many compliments wearing the comet gown. The postage was super quick as well, I'm really happy with the whole experience.
25. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needle & Thread
Thank you so much for your lovely feedback Rayne. We’re delighted to hear you loved the Comet Gown and that it fit you perfectly. It’s wonderful to know the compliments came flooding in too! We’re so pleased you had such a positive experience — from sizing to speedy delivery.
Thank you again for taking the time to share your kind words and for choosing Needle & Thread. 💕
I really have nothing but high praise…
I really have nothing but praise to say about the excellent customer service I received from Nurcan, who went above & beyond to reassure me and guide me with my questions and concerns about my big purchase of my dream wedding dress. I will be recommending and speaking highly of Needle & Thread at any chance I get!
17. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needle & Thread
Thank you so much for your wonderful feedback Aislinn. We’re absolutely delighted to hear that you had such a positive experience and that Nurcan was able to support you throughout your special purchase. Your kind words mean a lot to us, and we’re so happy you found your dream wedding dress with Needle & Thread.
Wishing you all the best for your upcoming wedding — and thank you again for recommending us so highly! 💕
I am having trouble returning.
I ordered the dress in red, Easy to order, it arrived quickly and it was very beautiful, charming and well-crafted. I loved the details of the elegant embroidery on the soft tulle and the ruffles in it were somewhat coarse tulle, which made it stand up and more elegant and luxurious. The fabric was generous from the bottom and very wide to the point that I wanted to hold its end and spin like a child. The designer’s wonderful fingers are safe, but I faced a problem with the size, as it is very small and narrow, and I want a larger size than it. I did not find the return page and I do not know how to request a return, so please help me as soon as possible.
18. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needle & Thread
Thank you so much for your lovely review — we’re delighted to hear how much you loved the dress and all its beautiful details. We’re sorry to hear about the sizing issue and completely understand how disappointing that can be.
Please email our Customer Care team at customercare@needleandthread.com
,and someone will promptly get back to you to assist with your return and next steps.
Beautiful and high quality dress.
Beautiful and high quality dress.
Super nice support via email and fast delivery. Overall super happy that I found this shop.
11. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needle & Thread
Thank you so much for your lovely review Shirin! We’re so happy to hear that you love your dress and that our team could make your experience enjoyable. It’s wonderful to know you found us, and we hope your dress brings you lots of joy whenever you wear it! 🌸
Overwhelmed by the beauty of the dress!
Whenever I emailed when I had questions everyone was very quick to respond. I ordered my wedding dress and when I opened the box I was crying. The lace and the fabrics of the dress were so delicate and beautiful. I can’t wait to wear my dress for my special day.
10. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needle & Thread
Thank you so much for your lovely feedback. We’re truly delighted to hear that you had a positive experience with our team and that your wedding dress made such a special impression — your kind words mean a lot to us.
We hope you have the most wonderful wedding day and that your dress makes it even more memorable. 💕
No customer service! Have spent 2 days trying to order…
Have spent 2 days trying to order dresses for my wedding! Unable to use try before you buy but says I can’t order. Tried ordering and paying in full upfront, won’t accept payment. Contacted both customer services and harpers to find out the reasons why, and have also rung to be told it’s being looked into? ! Very disappointed and now looks like I will have to go elsewhere for my wedding dress
15. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needle & Thread
We’re so sorry to hear about the difficulties you’ve experienced while trying to order your wedding dresses — we completely understand how stressful this must be, especially at such an important time.
I can see that our Customer Care team has already responded to your query, but if you haven’t received their reply, please do reach out again so they can assist you directly and get this resolved as quickly as possible. Your experience is very important to us, and we truly hope we can help you find the perfect dress for your special day.
excellent
Used the try before you buy service which was brilliant. Dresses are stunning and excellent quality
16. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needle & Thread
Thank you so much for your kind words Kate! We’re so happy to hear you loved using our Try Before You Buy service and that your dresses were everything you hoped for. It means a lot to us that you took the time to share your experience. 💕
The dress is more beautiful than the…
The dress is more beautiful than the pictures! Totally in love! It’s also true to size and fits perfectly
14. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needle & Thread
Thank you so much for your lovely feedback Azaiez. We’re delighted to hear that you love your dress and that it fits perfectly. It’s always our goal to create pieces that look just as beautiful in person as they do in the pictures. 💕
Gorgeous products
Great website with clear info on all products. Easy ordering process especially try before you buy ordering. With clothes this gorgeous you need to try several
8. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needle & Thread
Thank you so much for your kind words Lynne! 💕
We’re so happy to hear you found the website easy to use and enjoyed the Try Before You Buy experience. It’s the perfect way to explore your favourites — especially when the dresses are this gorgeous! 😍
We hope you found the perfect one and look forward to welcoming you back soon! 💖
Fantastic customer service
Fantastic customer service. Order multiple dresses and they have been amazing, fast delivery and quick refunds on the ones I returned.
My favourite dress came back in stock and it arrived the next day.
7. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needle & Thread
Thank you so much for your lovely review! 💕
We’re so glad to hear you had a great experience — from fast delivery to easy returns, and even securing your favourite dress when it came back in stock! ✨
Your kind words truly mean a lot to the team. We hope you continue to love your Needle & Thread pieces! 💖
Bride dressWildflower Ditsy Bodice Ankle Gown Champagne
The dress is truly beautiful, flattering, delicate, comfortable, original, and unique. The purchasing and shipping process was perfect. I'm very happy and grateful.
1. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needle & Thread
Thank you so much for your beautiful review Leticia! 💐
We're thrilled to hear how much you loved the Wildflower Ditsy Bodice Ankle Gown — it truly is a special piece, and we’re so happy it made you feel beautiful on your big day 💖✨
It means the world to us to know the purchasing and shipping experience was smooth too. Thank you for choosing Needle & Thread — and congratulations! 🥂
Very professional
Very professional, and quick delivery
4. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needle & Thread
Thank you so much for your kind words!
We're so glad to hear you found our service professional and the delivery quick.
We hope you love your purchase and look forward to welcoming you back again soon! ✨
Prefect dress for my wedding :)
4. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Needle & Thread
Thank you so much for your lovely review Lila 💕 We're so thrilled to hear the dress was perfect for your wedding day✨ Wishing you a lifetime of love and happiness 💫
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