NatureSpy Anmeldelser 

177
•
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

I recently bought the naturespy 3 camera. It frustrates me that you can't look at the subject though the app and record at the same time. Also it isn't very sensitive, it didn't recognise some birds l... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Absolutely brilliant company. Ordered afternoon, and camera arrived next day. Set up within 10 minutes. UK company with English manual (not Chinese translation) . Very simple to use. Will be keeping a... Vis mer

Vurdert til 5 av 5 stjerner

Bought a camera from NatureSpy for our back garden to see the wildlife. It gave great service until recently when it stated to malfunction just inside the 2 year guarantee. I had a same day response f... Vis mer

Vurdert til 5 av 5 stjerner

Really happy with the camera after using a Trail camera which didn't have Wi-Fi connection. It's great getting notifications so that I can record instantly if I want. I also bought the mini tripod so... Vis mer

Informasjon om virksomheten

  1. Fotobutikk

Skrevet av virksomheten

We're a conservation social enterprise and your go-to wildlife watching tech hub. NatureSpy is a business of two halves; a conservation research organisation and an online retail store. Our model is a cycle where commerce fuels conservation. Our expert biologist-led team, with over a decade of field experience, is on a mission to provide the best wildlife watching tech that meets rigorous research demands and inspires outdoor adventures and connections with wildlife.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

177 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 60 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(177)

34 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Wonderful customer service

Wonderful customer service. My Browning camera recently developed a fault while still under guarantee. It was checked and replaced super fast even during lockdown. They are always very helpful with any problems that may arise either with the item or advising how to use the cameras better.

18. juni 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service, excellent

Great service, easy to deal with and very helpful when you have a problem even if it's your own fault. Would use them again without hesitation, a happy customer.

9. juni 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent product & excellent customer service

The nature camera we have purchased from NatureSpy has been excellent. A robust camera with great quality images. The small instruction manual is easy to follow and tells you all you need to know to operate the camera. In addition, the customer service has been excellent. The camera arrived in good time and in good condition. When we did have a problem with the camera the customer service team dealt with it promptly and efficiently. Thank you NatureSpy we are enjoying great pictures of all the visiting wildlife in our garden.
Julie and Peter Lucas
Worcestershire

31. mai 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

One happy ecologist

I am a professional ecologist but purchased a camera for personal use through NatureSpy and, echoing all the other reviews, it was an thoroughly positive experience. The website has stacks of useful and honest information suitable for a range of buyers, and when I emailed with questions I received a response within a few hours. The camera arrived the next day and is already producing great results. Delighted to be supporting a social enterprise involved in so many interesting projects and will be encouraging my company to adopt you as a supplier.

20. mai 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Superb people to deal with

Our village conservation group have just purchased a Browning Recon Force Edge camera from Naturespy with excellent advice from James. To say we are pleased is an understatement the quality of the video and images are superb. Thank you James, if you are considering the purchase of a camera don't bother with any other company Naturespy deserve 100 stars not just 5 the product is brilliant, excellent advice and delivery was 2 days from placing the order even in the current climate (Covid 19) Thank You again Naturespy
Mike

13. mai 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great people to deal with and what a…

Great people to deal with and what a fantastic service!!! I had an issue with my camera and they couldn't have been more helpful. You really get to know how good a company is when things go awry, and these are superb. Not for profit as well.

6. mai 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brilliant Customer Service!!

I bought a wildlife camera from Naturespy in Dec 2018, which recently developed a fault. I sent an email detailing the fault, and received a reply within one minute! I returned the camera for repair/replacement and this morning received a new camera.
If you're buying a Wildlife Camera, look no further than Naturespy!
They're fantastic!

7. februar 2020
Anmeldelse skrevet uten oppfordring
Logoen til NatureSpy

Svar fra NatureSpy

Thanks Richard, always a pleasure to help :)

James
NatureSpy

Vurdert til 5 av 5 stjerner

Service as it should be.

Service as it should be.
Having had a trail camera for some years and having not been happy with the results my wife was getting very frustrated so I trolled the net and found theses guys.
I called and explained the issues and they explained exactly what was wrong with the trail camera and why it was happening, they also explained how to cure it.
I followed their advise and the results were much better, but not as good as we would have liked so I called back and bought 2 Browning Recon Force Advantage cameras.
We’ve now lived with these for 6 weeks, the last 2 at our holiday home in the highlands, the difference between these and the previous camera is unbelievable (especially when the previous camera cost more)
We had an issue with one of the Brownings, but NatureSpy fixed it with no quibble and no stress.
If you looking for a trail camera or similar start your search here and save wasting time elsewhere

31. desember 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Absolutely Fantastic customer service

Absolutely Fantastic customer service. Ordered online, immediate email advising an improvement at no additional cost. Telephone advice, immediate dispatch and arrived early next day.

10. desember 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Practical & very helpful advice from…

Practical & very helpful advice from staff (James) that actually use trail cameras 'in the field'.
Very competitive prices and a tracking service for delivery that is easily the best I have used.
Any purchases also go towards helping and monitoring conservation - which is great.
I really can't fault Naturespy in any way.

26. september 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Browning Trail Camera

I bought a Browning Trail camera from them in Feb 2018 to get photos and videos of wildlife in the garden. I got some great footage of foxes, hedgehogs, cats and squirrels.

Sadly, the camera died last week. I contacted NatureSpy who asked me to return it for repair or replacement. I did so, and three days later, got a brand new camera in the post. Excellent service.

7. februar 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Naturespy is definitely the best place…

Naturespy is definitely the best place…

Naturespy is definitely the best place to go for trail cams. I have been buying cams from them for years and they always provide a fast, efficient service and quality product. They are great at helping you understand the cameras as they can be tricky to get the hang of for beginners, or giving tips for getting the best triggers and pics. They were very patient with me at the start and will always come back to them for my cams. They have excellent customer service and after sales too. Not enough stars on here as they deserve millions :).

17. januar 2019
Anmeldelse skrevet uten oppfordring
Logoen til NatureSpy

Svar fra NatureSpy

Thanks Kath, thats very kind :)

Vurdert til 5 av 5 stjerner

Wow - what great customer service!

I was looking for a trail camera for my daughter as a present and to be honest had very little idea on what I was looking for (as I couldn't ask her). NatureSpy had been recommended by a colleague so I took a look at their website. It looked good, but I was still unsure what make and model to go for. I'm so glad I reached out to ask for advice as it was quick, extremely informative and has helped me make a great choice. I must commend James who is just great. Honestly, don't bother looking at another supplier as with NatureSpy you'll great deal, support their work and get great customer service.

15. november 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

What a fantastic company to deal with

What a fantastic company to deal with. I have purchased 4 cameras from them following consultation by the phone and the advice they gave me. They have also been instrumental in the actual choice and supply of accessories and spares. Certainly James who I have dealt with has always been polite , Knowledgeable and very helpful; I have no doubt that if and when I need any more help or new equipment these will be my first call.

Thanks again Nature Spy

19. januar 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brilliant Service

Wow! What brilliant service. Can I award SIX stars? I ordered Wednesday at 12.45pm & the trailcam arrived Thursday morning at 10.30. Must be the best online order I've ever placed. They are cheaper than Amazon (& give better delivery) plus, for the trail camera, they include a good quality (Integral 16GB class 10) memory card in the price (I use Integral cards in all my devices so am impressed by their choice).
Well done.

30. november 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

First class service from this company …

First class service from this company regarding purchase of a Wildlife HD Cam. Extremely competitive pricing for both the camera AND optional extras such as SD card (which has fast write speed – good quality). I was kept up to date with order progress and questions were answered quickly and very efficiently. They even contacted Bushnell on my behalf regarding further spare parts – great service.

7. november 2017
Anmeldelse skrevet uten oppfordring
Logoen til NatureSpy

Svar fra NatureSpy

Thanks Mark!

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