Mid-November I ordered an item listed available on their website. Got an email the next day that this item is out of stock, with the option for refund or chose other item. I requested a refund, which... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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This compnay is a SCAM - DO NOT ORDER FROM THEM. Ordered a butter dish as it was cheaper with Naken than another supplier. Was told that the order had arrived damaged into their warehosue and would... Vis mer
Ordered on 26th Nov and expected delivery by 18th Dec. Emailed by director Daniel Beynon on 15th Dec who said order was being cancelled, refund in 14 working days. Emails and phones not answered after... Vis mer
Ordered some kitchen pendant lights, had to use their customer service to check some details beforehand. The team were really helpful and responded quickly. Delivery was fast and everything was as sta... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Read our Feefo verified reviews here: https://www.feefo.com/en-GB/reviews/naken-interiors
Kontaktopplysninger
Unit 6&7 Becks Green Lane, NR34 8NB, Beccles, Suffolk, Storbritannia
- 01986 781 663
- mail@naken.co.uk
- naken.co.uk
2,2
Under middels
366 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 12 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent customer service
Our order arrived with a broken shade. Poppy at customer service had a replacement delivered within 3 days. Can’t fault them
Best customer service I’ve ever experienced. The lights are fabulous too!
26. januar 2022
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Svar fra Naken Interiors
We're pleased to hear that this issue was resolved promptly from our customer services and you're happy with the lights. Thank you for taking the time to leave an amazing review 😁
Superb retailer.
Recently bought 2 small Etna lamp bases from Naken, at almost half the price wanted by DFS. The website was clear and easy to navigate, purchase was a doddle, and they arrived ahead of the promised schedule, well packed and therefore undamaged.
Everyone loves these lamps and asks where we bought them!
Would thoroughly recommend this company
24. januar 2022
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Svar fra Naken Interiors
We are pleased to hear that you were happy with the high standard of service that was provided. Thank you for leaving this amazing review, we look forward to you using us again 👏🏼
Excellent customer service, very impressed!!
I ordered a beautiful pendant light which arrived on the scheduled time slot. I checked everything for any discrepancies and found one of the 5 shades has some light buff marks on it. I emailed Naken, received an email the following day apologising and to inform me they had sent my email and pic to the company. I received an email the day after that to inform me the company was sending a replacement free of charge on the next courier. Excellent customer service from Poppy. Top marks for a quick a hassle free response!! Won’t hesitate using again👌🏻
20. januar 2022
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Svar fra Naken Interiors
Thank you so much for taking the time to leave such a lovely review! We're pleased to hear that you were happy with the customer service provided and that the issue was resolved promptly 👌🏼
Much more than expected
Much more than expected! We got free additional fillers for our bean bags. Can't recommend Naken highly enough.
17. januar 2022
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Svar fra Naken Interiors
Thank you so much for your lovely review! It's very much appreciated 🤩
AWFUL EXPERIENCE
AWFUL EXPERIENCE! My daughter bought a Selleti monkey chandelier for over £1000 and stored it for 3 months as her renovation met some delays due to covid, brexit and customs delays. When it was finally time to hang the lamp, we opened the box (note that there is absolutely no damage to the box) The top monkey and parts were all good. Then we opened the next big styrofoam to the main body of the chandelier and there was a cut hand of the monkey laying. We did not want to touch it so my daughter contacted them and they say it is past the 14 days since it was delivered and they can’t do anything. Just like that!!! So they send faulty items and take no responsibility and we have to just throw £1000+ away? I would not buy a single thing from them ever again! BUYER BEWARE!
13. januar 2022
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Fantastic service. Item arrived within 2 days of ordering despite the estimated delivery date being 2-5 weeks! Really well packaged too! I’m very pleased.
Fantastic service! Item arrived within 2
7. januar 2022
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Svar fra Naken Interiors
Thank you so much for taking the time to leave us such a wonderful review Tracy. We really appreciate your feedback. 🙏
One of the best for delivery and…
One of the best for delivery and packaging of the item we purchased.
Excellant.
Our regards to your team.
The light fitting looks brilliant, we will be hopefully looking to replace a few more luminors to other rooms and look forward to using Naken again.
Michael & Kathryn
16. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Naken Interiors
Thank you for this wonderful and honest review! We really do appreciate your feedback!
Svar fra Naken Interiors
Thank you so much for taking the time to leave us such a wonderful review. We really appreciate your feedback. 🙏
Great variety of rugs all shapes all sizes
I was looking for a large rug for a long tome and finally found it on the Naken website it was delivered quickly and was beyond my expectations would definitely recommend
23. november 2021
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Svar fra Naken Interiors
We really appreciate your kind words, thank you for leaving us this lovely review.🙏
Naken Interiors delivery
My small table was delivered from Naken quickly and efficiently. It was packed very well and it now takes pride of place in my small bedroom. It is a very stylish small table and just what I was looking for to purchase to suit my room and needs
23. november 2021
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Svar fra Naken Interiors
Thank you for taking the time to leave us an excellent review. We really appreciate your feedback!
The price is very competitive at Naken…
The price is very competitive at Naken interiors. I really like using it to find great deals
23. november 2021
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Svar fra Naken Interiors
Thank you for your wonderful feedback! We really appreciate it!
Excellent service and quality product
Excellent service and quality product. Very pleased with my first ever purchase from this Company.
21. november 2021
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Svar fra Naken Interiors
Thank you very much for this fantastic review. We really appreciate your feedback!
Awful company
Awful company. They have no idea what the law is regarding consumer protection. Consumer rights act 2015 protects all consumers and it is from the party you bought. They tried every trick in the book to tell me they are not responsible. Unfortunately for them the law is on the consumer's side and I will be making a claim through the courts.
WE ARE NOW TAKING NAKEN TO COURT...
UPDATE: WE WON THE CASE AND NAKEN WAS ORDERED TO PAY!
Naken tried to claim their T&C mean they do not need to comply with UK consumer law. Obviously this is wrong.
19. oktober 2021
Anmeldelse skrevet uten oppfordring
Very happy customer
Fast delivery, resolved an issue with payment efficiently with great communication. I’m in love with the item, it was a good price too, packaged really well and in recycled boxes which is also great.
16. oktober 2021
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Svar fra Naken Interiors
Thank you for your kind words. We really do appreciate the positive feedback!
I was extremely happy with the service…
I was extremely happy with the service from Naken. I only wanted a sample of wallpaper, but it arrived within two days. I had tried twice with another well known wallpaper distributor for over four months and nothing ever arrived.
4. oktober 2021
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Svar fra Naken Interiors
Thank you for your positive feedback. We really appreciate your kind and honest words.👍
Great products and the best prices
Great products and the best prices, delivered on time and all with easy to recycle green packaging. What more is there to like?!
4. oktober 2021
Anmeldelse skrevet uten oppfordring
Svar fra Naken Interiors
We really appreciate your kind words, thank you for leaving us this lovely review.🙏
Reliable with quick response
1. oktober 2021
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Svar fra Naken Interiors
We really do appreciate your positive feedback. Thank you for taking the time to leave us a review.
The product is fantastic
The product is fantastic, totally love it!
23. september 2021
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Svar fra Naken Interiors
We really appreciate your kind and caring words, thank you for leaving us this lovely review
Service
Service
Naken advised that the item would be out of stock for 2 months but i placed the order for a future delivery anyway. The item was delivered some time later and was perfect. Naken are as good as their word
23. september 2021
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Svar fra Naken Interiors
Thank you so much for the brilliant review, we really appreciate you taking the time to give us your positive feedback. 👍
My first visit to Naken Interiors but won't be my last
My first visit to Naken Interiors but won't be my last. Excellent product range and prices plus the all important fast delivery.
I'll be back
22. september 2021
Anmeldelse skrevet uten oppfordring
Svar fra Naken Interiors
Thank you so much for the wonderful review! We really do appreciate it!
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