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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Lovely earrings! These earrings are so perfect and dainty enough to wear on a daily basis. The delivery was speedy and there was even a little hand written note and discount code in the the box for... Vis mer

Vurdert til 5 av 5 stjerner

My partner surname Nabi bought me some adorable earrings last Christmas and I absolutely love them! Tragically he passed away recently and I was looking for something to wear in remembrance. I sc... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Awful experience. Do not buy! I bought three rings, a pair of earrings and a bracelet. Two out of the three rings broke within a month (jewels falling out and colour fading). I emailed Nabi customer s... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Worst experience ever in jewellery shop. Really bad quality of the materials used, the ring I just bought broke down while in shop as I was adjusting its size. The rude staff member ironically put so... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Smykkeforretning

Skrevet av virksomheten

NABI London is a contemporary jewellery brand based in London, founded in 2014. We specialise in dainty, timeless designs made primarily from 925 sterling silver – a hypoallergenic, high-quality material that’s perfect for everyday wear. From gold-plated rings to minimalist earrings and personalised gifts, every piece is crafted to celebrate simplicity, sentiment, and self-expression. You can find us online or at our shops in Greenwich Market and Camden Market, where our team is always happy to help you discover the perfect piece. Whether you’re treating yourself or buying a gift, NABI London offers affordable luxury with a personal touch. We believe jewellery should feel good, look beautiful, and last – no matter your style or budget.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

99 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 71 % av de negative anmeldelsene sine

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Lovely earrings

Lovely earrings!
These earrings are so perfect and dainty enough to wear on a daily basis. The delivery was speedy and there was even a little hand written note and discount code in the the box for my next purchase!

4. april 2026
Vurdert til 5 av 5 stjerner

My mom fell in love with you guys the…

My mom fell in love with you guys the moment she bought her first bracelet at your stand near Tower Bridge. Ever since then, she’s been wanting to order from you again and this time we got the rainbow silver bracelet!
Everything is absolutely beautiful. We loved the attention to detail, especially the personalized letter, it made the whole experience feel so special. Not everyone understands that it’s often the little things that make the biggest difference, but you really do.
Thank you so much!!

27. mars 2026
Vurdert til 5 av 5 stjerner

Absolutely beautiful!

Absolutely beautiful items; initially I'd bought a present for my sister-in-law's birthday, and I went straight back to buy some things for myself! Gorgeous selection to choose from, and delicate and beautifully-made items. Wonderful! Thank you! Xx

24. februar 2026
Vurdert til 5 av 5 stjerner

Lovely earrings

Lovely earrings, arrived very quickly along with a hand written note.
Great customer service 😊

1. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very nice service

The ring itself was very beautifully handcrafted delivery and communication were satisfactory. I will be buying form this shop again if given the chance.

10. januar 2026
Vurdert til 1 av 5 stjerner

No real product warranty – very risky for tourists and international customers

Our experience with Nabi London has been extremely disappointing, and I would strongly advise caution, especially if you do not live in the UK.

We purchased a ring in one of their London stores which broke almost immediately after purchase. The problem was reported within days and acknowledged by the company. The product quality was clearly poor.

We were later confirmed in writing that the ring would be repaired free of charge once it was brought back to the store. As we live abroad, this could only be done during a later visit to London.

When we eventually returned with the ring, more than a year later, the store refused to repair it, claiming that we had come “too late”, although no deadline or time limit had ever been communicated. Importantly, the ring had not been used since the defect was reported, which was confirmed by their own employee during inspection.

Instead of repairing a faulty product, we were offered only a discount on purchasing a new ring.

In practice, Nabi London accepts only in-store returns within 14 days and refuses postal returns. This means that for international customers there is effectively no meaningful product warranty or aftercare.

For tourists and non-UK residents, this policy is particularly risky. Based on our experience, I would not recommend buying jewellery from this company.

17. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Avoid!

Avoid! Haven't received any update 2 weeks after ordering from their online store. Sent 3 emails and have had 0 reply. Considering contacting my bank to try get my money back

9. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Extremely disappointing, don't waste your money here!


As others have said extremely poor quality jewellery and equally as poor customer service, a stone fell out of one of the hoops after wearing them for the second time, their response was I can either send them back and pay for them to be repaired or purchase another pair with a 20% discount!! (which I already had from the order) so either way you will have to spend more money, even though they are at fault for selling defective jewellery, absolutely ridiculous wish I'd have read the reviews.

29. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til NABI LONDON

Svar fra NABI LONDON

Thank you for your review.
We’re sorry to hear that you’re unhappy, and we’d like to clarify the situation for future customers.

The issue described — a stone coming loose from a hoop after being worn — is not considered a manufacturing defect. With small cubic zirconia stones, this can happen if the prongs are weakened due to pressure or impact during wear, which is classified as wear-and-tear rather than a fault present at the time of sale. All items are carefully checked before dispatch to ensure stones are secure.

As explained in our correspondence, we offered to repair the earring once it was returned to us. This is our standard aftercare solution in such cases.
The option to purchase a replacement at a discount was offered purely as a goodwill gesture, not because the item was defective.

We did not refuse assistance, and a repair option was clearly provided.

Nabi London

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