TickTalk Anmeldelser 

1 938
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Overall, the TickTalk 6 is a nice improvement over the previous version. It’s a little lighter and feels more refined. The only downgrade is the radio feature, which used to be free but now costs $5 p... Vis mer

Vurdert til 3 av 5 stjerner

I honestly expected alot more from the watch. Reception is very spotty and often times difficult to make calls or message or track if the watch isnt connected to wifi. We are paying for the cellular s... Vis mer

Vurdert til 5 av 5 stjerner

TickTalk offers a great watch with more controls than I found elsewhere. It doesn't even have a browser, so I'm not worried about my kids getting around parental controls on the Internet. I liked it f... Vis mer

Vurdert til 5 av 5 stjerner

We’ve really enjoyed their watch but also I’ve enjoyed their support team (specially diana). The responsiveness I’ve been receiving has been consistent and they really do want to keep their customers... Vis mer

Informasjon om virksomheten

  1. Elektronikkfirma

Skrevet av virksomheten

The trailblazing team at TickTalk designs the most advanced children’s smartwatches that foster a positive relationship between family communication and technology. By emphasizing responsible and healthy usage, over 275,000 families in 80+ countries trust a TickTalk smartwatch for their kids and preteens. Prominent media outlets praise TickTalk, including CBS News, Wirecutter, Time Magazine, Today, Parents, and USA Today, who have named the smartwatches among the best. Our latest model, TickTalk 5 includes all the core features TickTalk families love and trust to stay safely connected at an affordable price. This deluxe tool connects to a free Parental Control App to keep parents in the driver’s seat with location tracking, trusted contacts, emergency SOS alerts and the ability to block unknown numbers. A standalone 4G/LTE smartwatch, TickTalk 5 is a new-generation premium device with a revamped UI/UX interface that improves interaction and user experience, emphasizing simplicity, efficiency, and safety. The brand is COPPA Certified and committed to children's online safety and privacy. Strategically created without browsing access, games, or social media, TickTalk 5 is a powerful tool for parents searching for a way to stay in contact with their children with a safe cell phone alternative. TickTalk 5 allows children to ease into their first tech experience with kid-friendly apps. The most expansive messaging experience in a kid's smartwatch with seamless Talk-To-Text, quick responses, voice recordings, emojis, GIFs and group chats–all with end-to-end encryption. TickTalk 5 is designed with a simple and effective interface that ages pre-K to 6th grade can easily navigate. Explore more outstanding features: Connect More, Worry Less: TickTalk 5 enables voice and video calls over WiFi or data, offering communication for parents and children anywhere. TickTalk's signal booster offers unparalleled nationwide and global signal coverage, ensuring reliable communication and precise tracking for parental peace of mind. Lighter and Stronger: TickTalk 5 weighs 20% less than the previous model. Designed for rough play, featuring IP67 waterproof, shockproof and dustproof capabilities, it easily tackles the demands of childhood adventures. Improved Experience and Superior Quality: Battery standby time lasts up to 136 hours, reception boosted by 10%, and waterproofing enhanced by 20%. The Parental Control App has been optimized and now boasts a revamped interface for seamless operation. The new smartwatch comes with location tracking, historical routes, Emergency SOS, 911 response and the most parental control features than in any kids' smartwatch. Premium Features: Free music, podcasts and stories streaming powered by iHeartRadio Family*, activity tracking and a five-megapixel selfie camera. This high-resolution camera is equipped with 16 fun filters, allowing kids to get creative with their images and videos. "With TickTalk 5, our goal is to give every family an accessible, affordable solution for peace of mind," said the President and Co-Founder of TickTalk, Ying Gong. "Families with young children can enjoy our core communication and safety features and learn good habits for a positive and safe introduction to tech. At TickTalk, we strongly believe that children and parents staying connected shouldn't be a luxury but a right." TickTalk 5 purchases in the U.S. include a pre-installed nano-SIM using TickTalk Wireless, an affordable, pay-as-you-go cellular plan starting at $9.99/month + tax with no contracts or hidden fees. TickTalk 5 is priced at $149.99 MSRP in a range of colors. TickTalk 5 is available now! Visit myticktalk.com to shop for yours today! Every TickTalk 5 purchase comes with access to our dedicated Southern California based Support Team who are available Monday-Friday 9AM-6PM PST, 30-day money back guarantee, and our 1-Year Limited Warranty.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 70 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(1 938)

84 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Experience was great.

Experience was great.

Product note: This is the 2nd replacement band I have had to purchase. It would be great if there were some alternate material changes.

28. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Kids loved the watches!

Kids loved the watches!
The interface is easy to use, as is the App for adults. It's also helpful that I can add contacts who can communicate without the use of the proprietary app (so through SMS or cell call) - great for grandparents, cousins and friends.

14. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

It took awhile to figure out the…

It took awhile to figure out the problem but it’s finally been solved. I wish we had backed up my son’s device before it broke. He lost all of his contacts. I’m satisfied that it’s working again

22. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Thanks for delivering the replacement SIM Cap

Thanks for delivering the replacement SIM Cap in place of the one which was misplaced accidentally. The customer service was great!

13. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til TickTalk

Svar fra TickTalk

Glad to hear that you got the service and the replacement part that you needed. We value your business and want to thank you for being a loyal customer.

Vurdert til 5 av 5 stjerner

We got our watch and it is working well…

We got our watch and it is working well so far.

18. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til TickTalk

Svar fra TickTalk

Great to hear the watch is working great for you and your family. Thank you for choosing TickTalk to help with your safety and communication needs.

Vurdert til 1 av 5 stjerner

Two watches go bad within 1 year of…

Two watches go bad within 1 year of purchase. It just stopped working. No reason. My guess is it was refurbished watch and not brand new.

The second watch they sent me was also a refurbished watch that someone else had used. This is why they insist that it be in good presentable condition if you need to return the watch.

The second watch that I sent back was in perfect condition. It was not damaged inside or out with not a single scratch!

The watch likely just needed a new charger or battery, as it just stopped charging. Next thing I know, I get an email stating there was damage and now I need to pay $100. I believe they mixed up the watch I sent with someone else's. The watch I sent back was in perfect condition.

Bad business practices. Low quality items. Somehow they've managed to get many negative reviews removed - reviews that I saw last year and decided to ignore and give it a try.

I got shafted just like the others.

15. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til TickTalk

Svar fra TickTalk

Hi Jamie. This sounds like a horrible experience and not the service we ever want to provide to our customers. We would like to see if there is any way we can try to make this right. Please email marketing@myticktalk.com and someone from the team can help look into this.

Vurdert til 1 av 5 stjerner

We received the replacement device

We received the replacement device; however before we were even able to activate it, we were not able to get it to charge or turn on.

3. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til TickTalk

Svar fra TickTalk

Hello Christine. Sometimes the outlets that are in homes today are not exactly compatible. We do recommend trying to connect to a computer or laptop, which is more stable for our charger. If you email marketing@myticktalk.com someone from the team can help troubleshoot further.

Vurdert til 3 av 5 stjerner

I am unable to get the messaging to…

I am unable to get the messaging to work on the watch. I'm not sure how to fix this as I have youtubed several videos but nothing has helped.

13. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til TickTalk

Svar fra TickTalk

Hello. I am sorry to hear that you are having a negative experience. Please email marketing@myticktalk.com and someone from the team can help escalate your ticket to one of our team members.

Vurdert til 4 av 5 stjerner

I don't open the package.

My daughter isn't mature enough to use it. I'll return it.

10. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til TickTalk

Svar fra TickTalk

Hello. Thank you for giving us a try. Once she is ready we are here to help with your family's communication and safety.

Vurdert til 2 av 5 stjerner

The shipping was excellent, however

The shipping was excellent... The actual product... The wristband.... Needs much work... This is my 4th or 5th wristband in 2 years because they keep tearing and eventually breaking completely... Do better Tick Talk! The material of the wristband needs to be stronger, especially since the watch itself is geared towards kids...And the company needs more options in designs for the wristband... The same basic 4 colors is too Simplistic... This is 2026...why the same 4 colors the last yesrs with no changes... Do better Tick Talk!

31. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til TickTalk

Svar fra TickTalk

Hello. We understand your frustration with the band. We take all these comments back to our development team for future releases. Please email marketing@myticktalk.com and we can ensure that you get a free back up band in case it breaks again.

Vurdert til 3 av 5 stjerner

Not the worst. Not the best either.

Been using for a couple weeks. Calls don't go through all the time if you block unknown callers on the app even if your contact is added. It dies super quickly. Doesn't even last a full day. The location isn't very precise either. When it does work, its nice. My kids can play outside and I'm not worried about them cause my eldest can just call.

8. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til TickTalk

Svar fra TickTalk

Hello. It definitely seems like something is not right here. We can try to switch the servers on your watch. Please email marketing@myticktalk.com and someone from the team can reach out and try to get someone to escalate your ticket.

Vurdert til 1 av 5 stjerner

Took over a month to get the wristband…

Took over a month to get the wristband replaced, was told over and over that I would be contacted by a real agent, never happened even though I was told my case would be prioritized more than once. Called the live support and only got the voicemail. When I finally got the wristband replaced, the wristband color didn’t match the watch. Horrible customer service could have been redeemed if the real agent showed more concerned about the customers’ issue(s). Waited over a month for a replacement, was lied to multiple times, the wristband is faulty by design…it would have been nice if the wristband at least matched the watch and/or asked what color for the replacement. Also, please consider adding a keyboard so the child can text, it may help them with spelling, grammar, and more importantly if the child is in a dangerous situation and cannot speak. Regardless, thank you for the replacement

20. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til TickTalk

Svar fra TickTalk

Hello. I am sorry that you had this experience. Please email marketing@myticktalk.com and someone from the team will help to get you the right band and try to make this right.

Dette er Trustpilot

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

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