There was an issue with my order, they responded promptly and appropriately. Offering a full replacement of a customized item immediately. Even going so far as to provide a new proof and stayed in con... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The quality and product was both great and but what stood out the most was the customer service. My ordered picture was not that accurate, so upon reaching out they got back to me immediately and help... Vis mer
I ve order something for valentines Still didn't received nothing Still expecting Maybe I give it for next year's valentines They dont really reply. It's a virtual AI agent. No1 gives... Vis mer
Selskapet har svart
My little vending machine came out perfect! I honestly didn't expect it to turn out so good at such a cheap price. I had to message them with a question and the response time is amazing. I definitely... Vis mer
Har svart på 86 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I ve order something for valentines
I ve order something for valentines
Still didn't received nothing
Still expecting
Maybe I give it for next year's valentines
They dont really reply. It's a virtual AI agent.
No1 gives an F

Svar fra Myspotifyglass
They listen to the customer.
Poor quality music song plaque the item started to drop to bits after one week.
Received this item(Personl music song plaque) and after 1 week the picture surface has started to come apart from the frame.
I contacted customer service about this and sent an image of the issue but I have had no reply.

Svar fra Myspotifyglass
TOP CLASS CUSTOMER SERVICE
The quality and product was both great and but what stood out the most was the customer service. My ordered picture was not that accurate, so upon reaching out they got back to me immediately and helped get a new one created. The new picture is PERFECT and they helped make this process smooth and easy. Will absolutely recommend this product and company.
Love it!
My little vending machine came out perfect! I honestly didn't expect it to turn out so good at such a cheap price. I had to message them with a question and the response time is amazing. I definitely recommend and will 100% order again.
Good support from the Customer support team
I received a wrong product and lost hope about getting either a new product or refund, but the customer support team was so supportive throughout the process. I received the perfect new product after a month
Great and nice products
Great and nice products, I really like them ..
Corrected all issues
There was an issue with my order, they responded promptly and appropriately. Offering a full replacement of a customized item immediately. Even going so far as to provide a new proof and stayed in contact through the entire process. Also the quality of the sweater I received was top tier. The design turned out so cute (matched the proof perfectly) and the fabric is super soft without being too thick.

Svar fra Myspotifyglass
Herşey için teşekkür ederim üründen çok…
Herşey için teşekkür ederim üründen çok memnunum satın aldığım ürünlerden yaşanan aksiliklere rağmen anlayışlı davranıp alıcıyı mağdur etmemeniz çok önemli yaklaşımınız için teşekkür ederim
ABSOLUTELY AMAZING COMPANY!!
ABSOLUTELY AMAZING COMPANY!!! FANTASTICALLY COOL RECORD PLAYER!!! CUSTOMER SUPPORT IS PHENOMENAL!!! GRACE IS A SUPERSTAR PROFESSIONAL IN CUSTOMER SERVICE!!! THANK YOU!!!
Pésimo servicio
Pésimo servicio, ordené mi paquete, un mes antes y domingo 8 de marzo, recibo mi paquete después de qué yo lo pedí antes del 14 de febrero lo quería para el regalo para mi novio me doy cuenta cuando abro mi paquete que ni siquiera fue lo que yo pedí e incluso la foto que yo mandé para que me la hicieran en caricatura y me la pusieran bordada en el suéter no es igual y los colores están horribles, me doy cuenta también que la etiqueta del suéter fue arrancada y ni siquiera se dieron la tarea de quitarla bien está súper feo, el paquete muy mala, la calidad del suéter y el precio súper caro. No lo recomiendo en lo absoluto y quiero un reembolso
Company has been good to fix problems
The communication has been great. I was not happy to only be receiving $16 refund and did state that. After that it has been satisfying to see my original order to being completed. I am looking forward to giving these items as birthday gifts
memorable presents
My partner very happy with his valentine present, very personal.
The Customer service is very quick to respond if there is any problem.
Still waiting on delivery virtual agent…
Still waiting on delivery virtual agent repeating answers.
Before ordering i asked are they UK based. But they are in China???
Stay well clear 😡

Svar fra Myspotifyglass
Do not order from this company
Do not order from this company. If you have ordered from this company, request a chargeback from your bank to recover your funds. I have never received my order. They are a total waste of time.

Svar fra Myspotifyglass
Very unsatisfied with delivery process
Very unsatisfied with delivery process. DON’T PAY FOR EXPRESS SHIPPING because i paid for it and got my item in 35 days! And above the delivery fees i had to pay additionally customs fees and delivery fees in my country!

Svar fra Myspotifyglass
Horrible Product, Horrible Customer Service
I ordered a picture visor clip however, when it came in the product was absolutely horrible. I couldn't see the picture underneath the plastic that held the picture to the visor. It was cheap and poorly made. The picture was a flimsy piece of paper. They over charged me and actually added a tip to my order after I placed my order. They offered free shipping however, took it off my order after I submitted it. I noticed these charges when they sent my invoice. I tried reaching out via email with no luck. I'm pretty sure it was AI or computer generated responses as they never answered my questions. I asked for contact information for a manager or someone else who could help, but they refused to provide any information. I wished I read the reviews before I purchased from this website.
Edit: This is the same exact response given by email, FB messenger and now, this review. It's a copy and paste probably from AI or an automated response. No real answers or resolution. Again, this site appears to be a scam.

Svar fra Myspotifyglass
The product arrived on time
The product arrived on time. It was personalized with our wedding photo. It is amazing. Highly recommended to everyone who wants to surprise the beloved ones.
My package was delivered to the wrong…
My package was delivered to the wrong address. It was delivered to a house and I live in apartment building. I sent the photos in like I was asked and they told me that it could be at a neighbors house. Instead of helping they have been giving me the run around for weeks. I have not received a helping response nor phone call

Svar fra Myspotifyglass
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







