My Senior Specialists Anmeldelser 

104
•
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Laura has been our Senior Specialist for many years. With her experience, we have been able to consistently save money. Laura is very knowledgeable and always friendly and is a joy to work with.

Vurdert til 5 av 5 stjerner

Laura was referred to me by my former agent, so I was hesitant at first to use someone I didn't "know". After speaking with Laura and having her go through my situation and coverages, I was overjoyed... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Laura has been absolutely fantastic to work with. She was able to guide me through the whole Medicare enrollment process initially! Her knowledge, experience and ability to navigate the best healt... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have been doing business with Laura for many years, since 2018. She has always been professional and very informative. She offers options and is never pushy, never demanding. I look forward to he... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Forsikringsmegler

Skrevet av virksomheten

At My Senior Specialists, we are your Medicare experts! Our mission is to be the most trusted agents in the industry and to serve clients as if they were family. Far too many of our new clients are calling in with complaints about being misinformed, led astray, or simply feeling like giving up on trying to figure out the Medicare system. Everyone is in need of an advocate! A trustworthy agent well versed in all Medicare coverage options who understands exactly how to make this healthcare system work for YOU. We take pride in being that impartial asset and helping you achieve your individual needs. As your Medicare experts, we provide you with clarity, understanding, and peace of mind. Our clients benefit from the knowledge that can only be gained through more than a decade of experience guiding people through the Medicare system. We know the options, rights, and benefits best suited for any situation and/ or set of circumstances and our client base is 100% referrals. So, if you’re looking for someone you can be confident has the correct answers to your questions, someone who knows how to source any information needed, or you want to be certain about the actionable timeline you will need to follow, give us a call. We are here for you and happy to help!


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

104 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(104)

41 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Thank you so much Laura Camacho for…

Thank you so much Laura Camacho for taking over Chelsea Goin account with me. It was such a nightmare. She finally told me that she had never done this type of transaction before so when she called you for your help I knew something was not right, so in our three-way conversation, she told Chelsea Goin how to handle this , it’s still did not work, so I was turned over to Laura at that point and Laura straightened it all out and got me in the program that I needed and on time. I have never been so stressed out , dealing with Chelsea Goin had me on the edge. If you have too much on your plate, turn it over to someone else and let them handle it because this was so handled in a way that my stress level was over the moon. If not for Laura Camacho this would not have gotten done in a timely manner. Once Laura took over & we did
A 3 way call with Cigna , the problems were al fixed. Thanking my lucky stars Laura Camacho took over.

1. desember 2023
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You are very welcome Ms Judy. I was espcially happy that your situation was sorted out properly. I appreciate you taking the time to review your experience and I look forward to assisting you with any other healthcare needs you may have in the future.

Vurdert til 1 av 5 stjerner

I’m very disgusted with Laura Camacho

I’m very disgusted with Laura Camacho. I received an email saying she fired my agent, that was extremely unprofessional. Having spent my career in the corporate world I know a company should NEVER send out details & names & accuse the person who they let go of all kinds of negative things to clients. I wrote a short note letting her know of my disappointment & she doubled down with even more negativity & accusations. In fact I received a 3rd email attacking me for expressing my displeasure & I had to firmly tell her to stop contacting me! Each email was nastier than the last, naming my agent & accusing her of all kinds of malpractice. (While trying to say she liked her.. I’d hate to see what she says about people she doesn’t like) The level of unprofessionalism, revenge, & nastiness was over the top & by tripling down on it I was afraid of what she might do to me or my account as revenge. I do not recommend working with someone who behaves this way. I’m sure she’ll respond to this review exactly as I described above.

18. mars 2024
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Mrs. Ferry, I am not certain what to think or say here. The email sent to clients literally had a single sentence about Chelsea not meeting a standard of service based upon the multiple complaints I received from her clients. Your responses to anything I have said have had a negative tone filled with unfounded accusations. It is very clear that you have a good friendship with Chelsea and she is very lucky to have someone willing to go to such extreme lengths for her. That said, I have never compromised my integrity. To say that you are in fear of something happening to you or your information is a very serious accusation and I was genuinely shocked that you believe this to be true. If I had disclosed details on the reasons for letting her go, any reasonable person would wholeheartedly understand. Also, I assumed you knowing that one of your referrals was just one of the many clients that were negatively affected would cause you to understand my reasons for me parting ways with Chelsea. As you requested, I have taken your contact info out of my system.

Vurdert til 1 av 5 stjerner

Laura Comancho is EXTREMELY Unprofessional

Laura, the above rating is for you. After hearing from friends that are also clients of Chelsea Goin that you sent out an email to Chelsea’s clients (Chelsea helped me find the right policy for my needs in 2023 that I am pleased with and still have) throwing her under the bus, besmirching her reputation by spewing your untruths, and Chelsea not being given a platform to defend herself, I find your behavior malicious, dishonest, and EXTREMELY unprofessional. Of all the insurance agents I have dealt with, both in business and personally, Chelsea is the most professional, knowledgeable, and above all, the most honest insurance agent I have ever met. Her integrity is rare and is to be admired. She has only had my best interest as her client as her top concern. It is disgusting the way you have treated her. This email is not being written in an emotional state, but rather in a mature, calm one. As a result of your repulsive behavior, remove my contact information from your files.

21. mars 2024
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Hello Mrs. Berkley, I am very sorry to have upset you. You were not sent any email regarding Chelsea or anything else because you are not listed under clients. You cancelled the coverage Chelsea got you. I hope you understand that I did not want to have to let Chelsea go. She is an amazing person and I genuinely miss working with her. It was unavoidable due to the number of complaints I have received. I am very happy that you will be working with her. As I said in the email sent to clients, I wish Chelsea all the success in the world as she moves to a new opportunity elsewhere.

Vurdert til 5 av 5 stjerner

Laura Camacho

Laura is a wealth of information! She is detail-oriented, professional and personable. She is able to break down all of the Medicare "craziness" into layman's terms. If you are pulling your hair out trying to decipher plans available in your area; doctors, hospitals and medication coverages, premiums, co-insurance, OOP please contact Laura. I highly recommend her. You will not be disappointed.

23. februar 2024
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I appreciate your recomendation and the time you took to write this review. I look forward to assisting you with your healthcare needs for many years to come.

Vurdert til 5 av 5 stjerner

Laura is fantastic

Laura is fantastic! Laura is very knowledgeable and professional about Medicare. I will not use anyone else and would/will highly recommend her to everyone I know. I had a million questions and Laura answered everyone of them and was very patient with me (took 2 months to make up my mind on plans) I asked her to please not call me all the time and push me and she did not, she let me call her.

12. februar 2024
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It was a pleasure working with you! Thank you very much for taking time to provide this feedback.

Vurdert til 5 av 5 stjerner

Laura's knowledge and pleasant personality

Laura's pleasant personality and her knowledge of ALL the ins and outs of the process sure make it easier for me to understand and help make my decision!!

5. februar 2024
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Svar fra My Senior Specialists

That is what we are here for. Should anything else come up, do not hesitate to call. Always available and happy to help = )
Thank you for your review, it is greatly appreciated.

Vurdert til 5 av 5 stjerner

Laura Camacho

Laura Camacho
is very knowledgeable, patient, friendly and easy to talk with about enrolling in Medicare.
Choosing on your own can be overwhelming, Laura gave me the understanding I needed to be confidence of my choices. I would highly recommend her.

1. februar 2024
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Svar fra My Senior Specialists

Thank you for taking the time to review us! We appreciate your business and look forward to helping you with any other healthcare needs going forward.

Vurdert til 5 av 5 stjerner

I contacted Chelsea late in the open…

I contacted Chelsea late in the open enrollment period. She helped me save a bunch on my insurance for the next year. She is extremely friendly and knowledgeable.

4. desember 2023
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Svar fra My Senior Specialists

Very happy you were able to get some money put back into your pocket. Please do not hesitate to reach out for any future coverage needs. Thank you for your review.

Vurdert til 5 av 5 stjerner

Chelse Golin was great

Chelse Golin was great! Found us the best coverage for cost, and worked extensively to find us the plan that fits. I would recommend her.

30. oktober 2023
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Thank you for your review! Very greatful for your recomendation!

Vurdert til 5 av 5 stjerner

This is a very informed one-stop answer all your questions business!

My experience with My Senior Specialists was excellent because any question I had they had an answer for. They worked diligently with me to get the best rates with the best coverage for my individual situation. I felt like they cared about me - it wasn't just a job. And they followed up with me - they are extremely responsive to emails and phone. I have referred the team a couple of times and my friends had the same experience! Call them and only them for your health coverage needs!

13. oktober 2023
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Thank you for taking the time to share your experience. We love our work and it's great to hear that sentiment is shining through!

Vurdert til 5 av 5 stjerner

My agent Chelsea Goin

My agent, Chelsea, did a great job of going through all the plans and all the options and recommended the best plan that suits where I am now. She is very pleasant to talk with and really cares about getting the right plan for your circumstances. It was a great experience!

24. oktober 2023
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Svar fra My Senior Specialists

We are very happy to be working with you! Your feedback is very much appreciated. Thank you

Vurdert til 5 av 5 stjerner

Chelsea was knowledgeable and…

Chelsea was knowledgeable and personable. Easy to talk to and willing to investigate unclear issues.

19. oktober 2023
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Svar fra My Senior Specialists

We will always take the time to be sure you are provided with the clarification you need on any healthcare related matter. We appreciate you taking the time to write a review. Thank you!

Vurdert til 5 av 5 stjerner

Medicare enrollment

The agent cared about saving us money and took the time to explain all the fine points of what was covered and what we were responsible for.

18. oktober 2023
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Better benefits, lower costs, and knowing what to expect! Things everyone should be given with regards to healthcare. Thank you so much for your review.

Vurdert til 5 av 5 stjerner

Laura and her team are true experts in…

Laura and her team are true experts in their field. They take care of my wife and I with our Medicare Supplemental coverage. Extremely happy.

17. oktober 2023
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We are happy to be of assistance to you both and grateful you took the time to review. Thank you!

Vurdert til 5 av 5 stjerner

This team have it down

This team have it down. They made a complicated, confusing and frustrating process and decision making very easy. They walk you through every detail, make comparisons and even register you into the plans. As most people, we always had insurance via our employer and never had to worry about the plans. Then retirement and you are left on your own to figure it out and sometimes it is very costly. Not with this team, they have it together and explain everything clearly, shop for you and there isn't anything they won't do to help you out. Thank YOU...

17. oktober 2023
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You are absolutely correct, there is nothing we wouldn't do to help you with your healthcare. We are very happy you found us. We look forward to helping you and your wife for many years to come. Thank you for taking time out of your day to write this review, you are very much appreciated.

Vurdert til 5 av 5 stjerner

Awesome Support

Chelsea is awesome, Very trustworthy team. They go the extra mile for you. We would not use/trust anyone else compared to the service they provide. Very attentive to your needs. :) :)

16. oktober 2023
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So happy to be able to work with you and your husband. Thank you kindly for taking the time to write a review!

Vurdert til 5 av 5 stjerner

I highly recommend these specialists

I have been with these Medicare specialists for years & would recommend them highly. They have taken all the confusing guess work out of finding the right Medicare supplement insurance. I can call them anytime with concerns or questions & they have been there for me. I couldn't be happier. When it comes time for my husband to go on Medicare, I wouldn't trust anyone else.

10. oktober 2023
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Thank you very much! Looking forward to helping him with his Medicare transition just as much as we look forward to assisting you with your Medicare needs.

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