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myRobotcenter Anmeldelser 

295
•
TrustScore 3 av 5

2,9

Hvitevareforretning
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

MyRobotcenter is failliet sinds 2022. Let op: dit was een bedrijf uit Oostenrijk, niet te verwarren bedrijven uit NL met soortgelijke namen.

Vurdert til 5 av 5 stjerner

If you are looking for a household robot this is the online shop to visit. They have a great range of products like robot hoovers, mops or window cleaning robots as well as lawn and pool robots. You c... Vis mer

Vurdert til 5 av 5 stjerner

- Saugt kraftvoll Staub an, einer der stärksten in der Linie dieses Herstellers, nicht einmal in seiner Preisklasse. +++++ - Großer Staubbehälter. Auch einer der größten in der Linie. Aber selbst mi... Vis mer

Vurdert til 3 av 5 stjerner

roboterversandhaus . at is the new venture (same trade) established by one Christian Sommer the erstwhile CEO of My Robot Center. I wonder if his new venture will honour warranties?! Fat chance!!

Informasjon om virksomheten

  1. Hvitevareforretning

Opplysningene stammer fra ulike eksterne kilder

Online robot shop for vacuum robots, lawn robots, pool robots, robot assembly kits, mopping robots, mopping robots, toy robots, air humidifiers.

Kontaktopplysninger

2,9

Middels

TrustScore 3 av 5

295 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,9

Alle anmeldelser

(295)

0 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Wir werden nie wieder wo anders einen…

Wir werden nie wieder wo anders einen Saugroboter kaufen. Das letzte Gerät was wir hatte von einem namenhaften Hersteller war absolzter Schrott und hat sehr schlecht funktioniert und wir haben noch nicht mal unser Geld zurück gekriegt. Hier haben wir ein tollen Roboter für nur die Hälfte des Preises bekommen und haben absolut keine Schwierigkeiten mit dem Gerät.

8. mars 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Huge "shipping delays", terrible communication

I have been waiting over 2 months for my Roborock S7 order I pre ordered. Customer service always gives me an expected shipping date a few days in the future and no further help. I will now be trying to get my money back. AVOID PURCHASING FROM THIS SITE

15. november 2021
Anmeldelse skrevet uten oppfordring
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Svar fra myRobotcenter

Dear User ""V S""
Thank you for your rating and the comment. We are very sorry for the delay on the part of the supplier and that you have therefore cancelled the pre-order, placed on Sep 22, 2021. We do understand your unsatisfied situation.

Our customer service team informed you by email (Ticket ID: 931146) about the unexpected delivery situation from our supplier. Due to this information about the delayed delivery date, you cancelled the order and we have confirmed this. The refund was arranged immediately (Nov 16, 2021)

We apologise for the inconvenience and would be very happy to have you back as a customer. Best regards, myRobotcenter

Vurdert til 5 av 5 stjerner

Very honourable company

I have found this company to be very honourable. Long story…. but basically I ordered a robot lawnmower which arrived on time but didn’t work … dead on arrival. They agreed to refund my return postage costs and though it took some time (as the machine then went out of stock) they did sent me out a new machine. MOST IMPORTANTLY they kept in contact all the time via e mail with updates…..even offered me a full refund due to the delay. Things go wrong sometimes and all you can hope for in such instances is decent customer service. Top marks.

11. november 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scam, avoid!

I’ve placed an order on 3rd of August and item has been advertised as in stock with 6 days delivery. All updates from a company are just excuses about supply issues but they have not updated a website and all this time (for 3 last month) advertise it as in stock to get more people scammed!

30. oktober 2021
Anmeldelse skrevet uten oppfordring
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Svar fra myRobotcenter

Dear User "Maksym",

Thank you for your review and your comment. We are very sorry for the delay on the part of the supplier and that you have therefore cancelled the order.

Our customer service team informed you by email (Ticket ID: 924294) about the unexpected delivery situation from our supplier Gardena. Due to this information about the delayed delivery date, you cancelled the order, and we have confirmed this. The refund was arranged on November 2nd, 2021

We apologise for the inconvenience and would be very happy to have you back as a customer. Best regards, myRobotcenter

Vurdert til 1 av 5 stjerner

The company is dishonest and knowingly…

The company is dishonest and knowingly…
The company is dishonest and knowingly misleads customers.

I ordered a product that was in stock and even available for express delivery (which I luckily did not pay for). A few days after ordering I contacted them asking where the product is. And they said that they will expect to get it in ONE MONTH! Nowhere was there a mention about any delays and I only got this information when I myself asked. Still to this day the company keeps selling the product and claiming that it's in stock.

I also have a strong suspicion that most of the 5 star reviews are fake. Just look at them. No real information, just hyping how good the company is.

20. oktober 2021
Anmeldelse skrevet uten oppfordring
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Svar fra myRobotcenter

Dear user "Mikael",
Thank you for your rating and the comment. We are very sorry for the delay on the part of the supplier and that you have therefore cancelled the order.

Your order was placed on 16 Oct 2021
Customer service answered your email with delivery delay and updated delivery date from supplier on 20 Oct 2021
You cancelled your order on 21 Oct 2021, we approved it and our accounting team organised the refund

We apologise for the inconvenience and would be very happy to have you back as a customer in our shop. If you might have any questions, please do not hesitate and get in touch with our customer service. They will be happy to support you with all your belongings.
Best regards, myRobotcenter

Vurdert til 1 av 5 stjerner

Internationaal incapabel.

Een ramp als je een beroep moet doen op de garantie van je toestel. Eerst moet je op eigen kosten de robot versturen naar Oostenrijk en dan hoor je maanden niets meer. Tenzij je steeds zelf vragen stelt. Uiteindelijk na meer dan 6 maanden mijn geld teruggekregen toen mijn robot elders werd ingezet. Dit kan echt niet voor een 'europees' bedrijf! Houdt het liever lokaal!

11. oktober 2021
Anmeldelse skrevet uten oppfordring
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Svar fra myRobotcenter

Dear user "Rudi",
thanks for your review and your written comment in Dutch. Please understand that we respond in English. This is the language we use according to the terms and conditions.

Your Husqvarna had a problem with the circuit board (left drive defective). We offered you a replacement in June. Unfortunately, since then no new Husqvarna models have been delivered due to a Husqvarna production problem), so we were unfortunately not able to provide you with the replacement unit. Consequently, you cancelled your order, and we have refunded the purchase amount on August 16, 2021.

We apologise for the inconvenience and would be very happy to have you back as a customer. Best regards, myRobotcenter

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

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