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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Wow! Love this company! So happy I’ve found it! Products are absolutely amazing and you can order samples with every order so try before you buy! Delivery is quick! My go to now for natural products!... Vis mer

Vurdert til 5 av 5 stjerner

I've had a very positive experience with Mypure.com The range of Products is impressive, and I'm always delighted with the quality of their products. Everything is well presented and the service f... Vis mer

Vurdert til 1 av 5 stjerner

Bought 3 deodorant products because I liked the natural ingredients sales pitch. Only theyre not are they! Ive ended up with an abscess under each armpit, should come with warning labels as appare... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I love the variety of products with Mypure and that it's natural ingredients. I have loved every item purchased so far and there are a lot of great offers often so saving money and you can get 5 free... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Helse- og velværebutikk
  2. også i
  3. Kosmetikkforretning
  4. Leverandør av skjønnhetsprodukter

Skrevet av virksomheten

Founded in 2004, MyPure curates a clean beauty edit powered by nature and guided by science, bringing together some of the world’s most effective natural and organic beauty brands. Over the years we’ve earned the trust of our customers, with more than 40,000 authenticated five-star reviews collected across independent review platforms, reflecting our commitment to quality products and great service. When you shop with MyPure, you know you’re onto something good.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

491 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(491)

10 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Wow! Love this company!

Wow! Love this company! So happy I’ve found it! Products are absolutely amazing and you can order samples with every order so try before you buy! Delivery is quick! My go to now for natural products!

25. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I've had a very positive experience…

I've had a very positive experience with Mypure.com
The range of Products is impressive, and I'm always delighted with the quality of their products.
Everything is well presented and the service from the customer service team is very professional and efficient.
I particularly appreciated the good choice of their products and the attention to detail.
I am always happy to recommend Mypure to friends and others and remain an avid fan of Mypure.

19. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Highly recommended. I've been a customer for 5 years

I’ve been a customer for over five years and genuinely can’t recommend MyPure, its products or its service highly enough. The MÁDARA range, which I use regularly, is excellent. Orders always arrive quickly and are really well packaged, prices are very fair for the quality, and the customer service is fantastic whenever you have a question or need some advice. I rarely leave reviews, but I wanted to make an exception for MyPure. I think it’s important to recognise and recommend outstanding independent businesses, particularly when they’re consistently such a pleasure to deal with. Thanks for the brilliant service over the years – and for helping me look younger than I am! 😉

6. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing choice of products

I love the variety of products with Mypure and that it's natural ingredients. I have loved every item purchased so far and there are a lot of great offers often so saving money and you can get 5 free samples per order which is a big plus as excellent for travelling. Customer service has been brilliant and I also like the points loyalty scheme. This is my go to now for several incredible products :)

5. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra mypure

Thank you so much for your lovely review. We’re delighted to hear you’re enjoying our range of natural products and that you’ve found so many favourites. Thank you for making MyPure your go-to destination for natural beauty, we really appreciate your support :)

MyPure HQ

Vurdert til 5 av 5 stjerner

Excellent

Excellent! Just received my order, timely dispatch, safely packaged! Separate thanks for using RM, this carrier is the best in our area.
My favourite products (shampoo and lip balm) I've been using for more than 5 years now are at competitive prices!

17. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Mycket oseriöst företag

Mycket oseriöst företag, levererar inte utan skriver nya lögner hela tiden. Min beställning är levererad eller att den är skickats fyra veckor sedan. Jag har fortfarande inte fått ett spårnings nummer
Köp inget av detta oseriösa företag det blir bara problem

25. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra mypure

We think there may have been a mix up here. We’re MyPure.co.uk, a UK based natural beauty store, and the issues you describe sound like they relate to mypurecosmetica.com, which is a completely separate company. We can’t find any record of an order matching these details with us. If this review was meant for the other store, we’d really appreciate it if you could remove it and post it on the correct company’s profile. Thanks for your help.

MyPure HQ

Vurdert til 1 av 5 stjerner

Bought 3 deodorant products because I…

Bought 3 deodorant products because I liked the natural ingredients sales pitch. Only theyre not are they! Ive ended up with an abscess under each armpit, should come with warning labels as apparently its quite common. How can something so natural cause such illness, never felt so ill in my life. Only used the mint one, other 2 will go in the bin.
My whole body has a high fever because of the abscess.
Seems going natural isnt always good.
And ive recently discovered the company has been sold to the giants.
So it still contains harmful products

23. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra mypure

Thank you for getting in touch, and we’re sorry to hear about the health issues you have experienced.

Could you please let us know which deodorant brand and product you used? You mention using the mint version, but we sell a number of different natural deodorant brands and it would be helpful to know exactly which product was involved.

We would also be very surprised if the deodorant was responsible for causing abscesses. In more than 20 years of selling natural deodorants, we have never received a report of a customer developing an abscess from any of the deodorant products we stock. While some people can experience irritation or an allergic reaction to ingredients, abscesses and a high fever are not recognised or expected reactions to deodorant use and would typically suggest an underlying infection. If you have not already done so, we would strongly recommend seeking medical advice.

You also mention that the company has been “sold to the giants”. We are not aware of any of the deodorant brands we currently sell having been acquired by a major multinational company, so it would be helpful if you could clarify which brand you are referring to.

Natural products are suitable for the vast majority of people and are used safely by millions every day. However, natural does not mean allergy free. Just as some people are allergic to peanuts, pollen or other naturally occurring substances, it is possible for an individual to have a sensitivity or allergic reaction to a natural cosmetic ingredient. This is why we always recommend checking ingredient lists carefully and carrying out a patch test before using a new product.

MyPure HQ

Vurdert til 4 av 5 stjerner

Good service

I have been using MyPure for quite a while now and I have to say they provide a good consistent service. I really like the sample option, it gives you chance to try other products in their store so worth putting an order in just for that. The only tiny drawback is when it comes via RoyalMail I never get a notification when it's coming so I have to make sure I watch out for the postman else I'll miss the order. Other than that I'm a happy customer :)

20. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Late order again

I have been a loyal customer of Mypure for some time, but this is now the second occasion where my order has arrived more than a week late, despite paying for 48-hour delivery. When I contacted customer service, I did not receive an apology, instead, responsibility was attributed to Royal Mail. The response I received essentially advised me to sit and wait, which I found disappointing and really unhelpful. Given this experience, I am considering taking my business elsewhere.

8. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra mypure

I’m really sorry to hear about your experience. Please could you email us at enquiries@mypure.co.uk with your full name so we can look up the exact circumstances of your order.

Just to explain more generally: our Royal Mail 48 service is advertised on our website as taking 2–5 working days. During exceptionally busy periods like Black Friday, Royal Mail can experience delays that are unfortunately completely beyond our control — but we always want to help where we can.

If you ever need something urgently over peak times, we’d recommend choosing Royal Mail 24, as Royal Mail prioritises these parcels over their other services.

Thanks for giving us the chance to put this right — please drop us an email so we can look into your specific order.

Thanks
MyPure HQ

Vurdert til 5 av 5 stjerner

Excellent!

Excellent!

Used this company for the first time after reading the positive reviews on Trustpilot.

My order arrived really quickly and well packed (in eco friendly materials - spot on, no plastic!)

Great prices, will definitely be a returning customer,
Thank you!

1. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Disappointed

Exciting to see a brand that reports to sell natural and organic products however I wanted to buy their organic and natural nail polish which says it's organic and 90% natural which I thought is great and better than most but has a toxic chemical (titanium dioxide) which in several studies has been linked to DNA damage. If you are going to sell natural and organic products with the brand value of committing "to offering products free from harmful chemicals" and "avoiding any chemicals with dubious safety records" perhaps that should be further research. It shouldn't be my job to have to check especially if you are promising natural products that are chemical and worrying free for your consumers. Health contious person here. I'm glad to learn everyday as it seems we are in a world were everything seems to be created to steal our attention or harm us.

6. mars 2025
Anmeldelse skrevet uten oppfordring
Logoen til mypure

Svar fra mypure

Thank you for sharing your concerns—we completely understand that ingredient safety is important, and we appreciate you taking the time to research what’s in the products you use.

There are actually two types of titanium dioxide: nano and non-nano. The concerns around titanium dioxide relate to its nano form, which can be absorbed into the body at a much smaller particle size. However, we only stock products that contain non-nano titanium dioxide, which sits on the skin’s surface and is not absorbed, making it a safe and widely accepted ingredient in natural cosmetics.

Non-nano titanium dioxide is permitted by COSMOS, the EU organic cosmetic regulator, and is commonly used as a natural mineral pigment and UV filter in organic and natural beauty products. Many brands choose to include it because of its safety, stability, and ability to provide coverage without synthetic alternatives.

We really appreciate your commitment to researching ingredients, and we completely respect your choices. If you have any further questions or concerns, feel free to reach out—we’re always happy to help!

MyPure HQ

Vurdert til 1 av 5 stjerner

Is this company even genuine?

Is this company even genuine?? Never recieved an order,had to involve paypal for a refund. No communication from them absolutely horrible! AVOID!!!!

Just to clarify:
1 Why would I refuse to receive the order when I actually really wanted the items?!
2 Nobody was in the property when delivery was attempted by "royal mail " it was supposed to be 48 tracked del not signed for,that means they would of leave the parcel in chosen safe place, no note left by the royal mail ( wich is ALWAYS left if noone available on delivery time!!!) not even chance to rearrange delivery!
I have two emails from you asking me to pay £3.95 for redelivery and second one saying how busy it is for parcel to reach you back!
3 Managed to get a refund from PayPal as the case was closed in my favour!
Who are you trying to fool???
Quick enough to reply to negative feedback but unfortunately not quick enough to give a refund. Sad...

11. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til mypure

Svar fra mypure

Thanks for sharing your feedback. We’re really sorry you felt the need to leave this review, but we’d like to clear up a few things about your order.

According to Royal Mail tracking, your parcel was attempted for delivery twice, and on both occasions, you refused it. After that, we got in touch to let you know that your payment would be refunded once we received the returned parcel.

We actually communicated with you quite a bit—on the 19th, 26th, and 27th of November. We also know you received these messages because you replied on the 22nd and 26th of November.

We’re a bit disappointed that your review isn’t quite accurate since we’ve been in contact throughout and have been working to resolve this for you. Just to update you, the returned parcel has now been received, and your payment has been credited back to your card.

MyPure HQ


--------

Thanks for your clarification. We’d like to highlight that your order was dispatched using Royal Mail Tracked 48, a service that didn’t require a signature upon delivery. No safe space was nominated on your order. Here’s your parcel tracking number: OE445248969GB, and you can view the tracking details here: https://www.royalmail.com/track-your-item#/tracking-results/OE445248969GB

The Royal Mail tracking transcript for your order says:

Sorry, we were unable to deliver this item at 19-11-2024 as the recipient refused to accept it. It will now be returned to the sender.

15:50 Friday 15 November 2024
Sender has despatched item

11:54 Monday 18 November 2024
Refused

08:02 Tuesday 19 November 2024
Refused - Returned to Sender

While things didn’t go as planned, we always want you to have a great experience shopping with MyPure. As a gesture of goodwill, we’d like to offer you 20% off your next order. If you’d like to use this offer, just drop us an email at enquiries@mypure.co.uk.

Thanks for your understanding, and we hope to make things right!

Vurdert til 5 av 5 stjerner

Very happy with my purchases so far…

Very happy with my purchases so far thank you so much, I especially love that you stock all of my favourite natural brands, and I don’t have to worry about any nasty ingredients, I love how quickly my order arrives and the sustainable packaging. I’m really looking forward to my next order with you, thank you so much Holly

30. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Satisfied long-term customer

I love the excellent service MYPURE provides and I appreciate the good range of natural products sold . Lots of organic and plant based make up and skin care products to choose from and, a great website which promotes a good standard of ethics for the consumer .

7. juli 2024
Anmeldelse skrevet uten oppfordring

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