Alan Howard Anmeldelser 

177
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I've used Alan Howard for years for stock, furniture, and education. I'd strongly recommend them to any salon owner or self employed hairdresser. I have used both the Stoke branch, and the Crew... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Have been using Alan Howard in Saltney for 10 years or so now and I have to say i wouldn't go anywhere else the girls are all so accommodating!! I'm always putting in late orders for deliveries and th... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Ordered 6% SiennaX tan with it not being clear it was old clearance stock. Images showed new design, received old stock (not seen for over 2 years) when I used the product it is expired & green. Ph... Vis mer

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Vurdert til 5 av 5 stjerner

Outstanding customer service specifically Chris.w, I was passed on to him through calling one of the stores and the after sales and custom service was absolutely impeccable and they have sorted me o... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Kosmetikkforretning

Skrevet av virksomheten

We are Alan Howard, a family run company and the UK’s leading professional Hair and Beauty supplier. We are exclusively for professionals, who we have been supporting with professionalism, integrity, nurtured relationships and knowledge since 1973. We partner with the most trusted brands along with the most advanced business platforms. This allows us to offer the best products, education, tools, furniture and business support, enabling our community to thrive. We have a bespoke omnichannel strategy to answer most of Hair and Beauty professionals’ needs whether it be in-store, online or via our sales teams. We are Alan Howard, the partner of choice for Hair and Beauty professionals. Today: We have 25 stores, 50+ BDMs, over 320 employees, and 7 training academies. Our Values We are, Passionate - Loving what we do. United- Stronger together. Loyal - Valuing each other. Selfless - Putting others first. Empowering - Striving for perfection. This is our PULSE. The Heartbeat of Everything We Do!


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

177 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,1

Alle anmeldelser

(177)

27 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I've used Alan Howard for years for…

I've used Alan Howard for years for stock, furniture, and education. I'd strongly recommend them to any salon owner or self employed hairdresser.

I have used both the Stoke branch, and the Crewe branch, and the team at both are very friendly, and always help me to find what I need.

Also, Phil and Mike, the delivery drivers from the two branches, are always really friendly and happy to help.

Thank you all.

28. september 2026
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Svar fra Alan Howard

Hi Vinny, thank you for your glowing review! We love to hear this kind of feedback especially for our teams at Stoke and Crewe.
Thank you for being a loyal customer to us. We look forward to shopping with us again very soon.
Katie
National Store Manager

Vurdert til 5 av 5 stjerner

Great service

Have been using Alan Howard in Saltney for 10 years or so now and I have to say i wouldn't go anywhere else the girls are all so accommodating!! I'm always putting in late orders for deliveries and there always able to squeeze me in so I appreciate that very much!! Great range of products and there own Quif Premium Embossed Non-Slip Hair Foil Pop-Up Sheets!!! What a revelation! The joy of not ripping foil anymore is real!!! Woukd highly recommend this company 5 🌟🌟🌟🌟🌟

10. september 2026
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Svar fra Alan Howard

Hi Kelvin, thank you so much for your glowing review! It's really great to hear that the team at Chester are going above and beyond for you. We really do appreciate your kind words and loyalty to us as your supplier of choice.

The Quif Pop Up sheets are a revelation aren't they? We love them too!

We look forward to you shopping with us again very soon.
Katie
National Store Manager

Vurdert til 5 av 5 stjerner

Fantastic service as always

Fantastic service as always, was crazy busy in store as it was VAT free, staff checked I had found everything I needed, very impressed with my savings
See you again soon

7. september 2026
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Svar fra Alan Howard

Hi Tracey, thank you for your fabulous review! It was good to hear that you had such a great shopping experience on such a busy day in store on Monday.
We look forward to you shopping with us again very soon!
Many thanks,
Katie
National Store Manager

Vurdert til 5 av 5 stjerner

Fast delivery

Fast delivery. Easy website to navigate. Great company

29. august 2026
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Svar fra Alan Howard

Hi Nicky, thank you for your five star review! We love to hear you've had a smooth shopping experience online with us. We look forward to you shopping again with us in the future.
Thank you,
Katie
National Store Manager

Vurdert til 1 av 5 stjerner

Really disappointed that there is a vat…

Really disappointed that there is a vat free day 7th September. But they are not taking orders over the phone.
As I was told there is only 3 members of staff in.
For a vat free day knowing youre likely to be busy. There should of been more staff in..

7. september 2026
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Svar fra Alan Howard

Hi Jennifer. Thank you for your review. We are sorry to hear that you were disappointed that we weren't taking orders over the phone today.

Today's VAT Free sale was specifically In Store Only. It would have been great to see you in store to save on your all your essentials.

If you keep in contact with us, via our socials and email, we will keep you updated with any future promotions or sale day events.

Many thanks,
Katie
National Store Manager

Vurdert til 5 av 5 stjerner

Always happy to help fab service every…

Always happy to help fab service every time nothing is too much trouble 10/10 extremely efficient

29. august 2026
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Svar fra Alan Howard

Thank you for your five star review and wonderful feedback! It's great to hear. We love that you have given us a 10/10!
We look forward to you shopping with us again very soon.
Katie
National Store Manager

Vurdert til 5 av 5 stjerner

Outstanding customer service…


Outstanding customer service specifically Chris.w, I was passed on to him through calling one of the stores and the after sales and custom service was absolutely impeccable and they have sorted me out with the most beautiful chair. Can’t thank them enough.

18. august 2026
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Svar fra Alan Howard

Hi Elle, thank you for your amazing feedback. We pride ourselves on giving exceptional customer service and we're pleased to hear that you've experienced this during your most recent contact with us.
We look forward to seeing you again soon!
Katie
National Store Manager

Vurdert til 1 av 5 stjerner

The parcel has not arrived to my…

The parcel has not arrived to my location

29. juli 2026
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Svar fra Alan Howard

Hi Lauren, our web department have been in touch via email regarding your parcel. We are awaiting a response so we can move forward with your query.
Many thanks,
Katie
National Store Manager

Vurdert til 5 av 5 stjerner

Had all my salon furniture from here…

Had all my salon furniture from here the service and advice from Becky at Sheffield branch was amazing and delivered on time x love my salon now thank you

6. august 2026
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Svar fra Alan Howard

Hi Donna, thank you for your five star review and wonderful feedback! Becky is an asset to Alan Howard, she has a wealth of knowledge on furniture, and I'm pleased to hear that you love your salon! I will most certainly pass this onto her as I know she will love to read this feedback.

Many thanks,
Katie
National Store Manager

Vurdert til 1 av 5 stjerner

Green / Out of Date Tan received

Ordered 6% SiennaX tan with it not being clear it was old clearance stock.
Images showed new design, received old stock (not seen for over 2 years) when I used the product it is expired & green.
Phone number online doesn’t work & submitted an email online never heard back.

2. juli 2026
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Svar fra Alan Howard

Good Afternoon Faye. Thank you for providing the additional contact information as requested. A member of our team will be in touch with you as soon as possible to resolve your issue.

Many thanks,
Katie
National Store Manager

Vurdert til 5 av 5 stjerner
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Svar fra Alan Howard

Hi Debbie, thank you for your five star review and feedback on our service.
We look forward to you shopping with us again very soon.
Katie
National Store Manager

Vurdert til 1 av 5 stjerner

I absolutely love the people who work…

I absolutely love the people who work in my local AH, however head office/ customer service is so poor, despite contacting them in numerous occasions to tell them there is a problem with their payment portal that it will not let me.pay through pay pal or use pay in 3, they still have not done anything nor contacted me, forcing me to use elsewhere. Is this happening to anyone else else?

11. juni 2026
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Svar fra Alan Howard

Hi Nicola, thank you providing more information to us. We will be in contact with you via email.
Many thanks,
Katie
National Store Manager

Vurdert til 5 av 5 stjerner

A wonderful company to have as my…

A wonderful company to have as my suppliers
Always very helpful
A product I used had been discontinued
The staff was brilliant , went above and beyond to have found the product in one of their other stores , it was delivered very soon after
Staff are always very helpful
I give them all 5 stars
Thanks you

5. august 2025
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Svar fra Alan Howard

Good morning Sarah. Thank you for your five star review and wonderful feedback on our customer service. We wholly appreciate that we are your supplier of choice for your business needs. Thank you for being a valued customer.
We look forward to you shopping with us again soon.
Katie
National Store Manager

Vurdert til 5 av 5 stjerner

Very friendly staff and very helpful…

Very friendly staff and very helpful it's a pleasure going there, best wholesalers in Liverpool the girls are always helpful..

1. mai 2026
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Svar fra Alan Howard

Hi Kevin, thank you for taking the time to leave us a review! We really appreciate your feedback and love to hear how great the team at the Liverpool store are. Thank you for choosing us as your supplier for all your business needs!
We look forward to you shopping with us again very soon!
Katie
National Store Manager

Vurdert til 5 av 5 stjerner

Absolutley top class service as always…

Absolutley top class service as always ordered stuff and great delivery the sheffield branch on the parkways are second to non always helpfull and lovely

3. april 2026
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Svar fra Alan Howard

Hi Jules, thank you for your five star review and wonderful feedback on our team at Sheffield Parkway! It's wonderful to hear. We look forward to you shopping with us again very soon!
Katie
National Store Manager

Vurdert til 5 av 5 stjerner

Prompt delivery

Prompt delivery and was easy to order

29. mars 2026
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Svar fra Alan Howard

Hi Karen, thank you for your five star review and great feedback! We look forward to you shopping with us again soon.
Katie
National Store Manager

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