Very easy to use website and get a quote and make payment. Used WhatsApp service to stay in contact. But what blew me away was the kindness, compassion and empathy of the gentleman who collected my pe... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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We are so grateful to my pet farewell - they came within the hour late in the evening, and made a traumatic situation for us so much easier to handle. They treated our cat with respect and allowed us... Vis mer
From Lucy on the phone to the brilliant guys who collected my darling Basil and brought him home, I have nothing but respect and gratitude for the care they took of me and my precious dog. Would rec... Vis mer
I didn't really know what to expect, never having gone through this difficult experience before. The service was excellent, and my cat was treated with the greatest respect and sensitivity. So was I.... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At My Pet Farewell, we provide compassionate and professional pet cremation services in London and the surrounding areas. We understand that pets are not just companions – they are family. When the time comes to say goodbye, we are here to offer a caring, dignified, and respectful farewell for your beloved pet. Our team specialises in individual pet cremation, ensuring that every pet is treated with the utmost respect and that families receive only their companion’s ashes. This personal approach gives pet owners complete peace of mind, knowing their pet’s memory is honoured with care and dignity. Available 24 hours a day, 7 days a week, we provide fast and sensitive collection from your home or veterinary practice. We know that losing a pet can be overwhelming, so our goal is to make the process as smooth and supportive as possible. Families can choose from a selection of scatter tubes, urns, and keepsakes, providing a meaningful way to remember their cherished companion. Whether you are looking for a simple option or something more personal, we ensure every detail reflects the love and bond you shared. At My Pet Farewell, our mission is to help families through one of life’s most difficult moments by offering a service built on compassion, trust, and professionalism. We are proud to be a trusted choice for pet cremation in London, supporting families with dignity and respect when they need it most. Because every pet deserves a heartfelt farewell – and every family deserves peace of mind.
Kontaktopplysninger
60 Tottenham Court Road, W1T 2EW, London, United Kingdom, Storbritannia
- 02038266108
- support@mypetfarewell.com
- mypetfarewell.com
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Har svart på 75 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
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A Stellar Service
Thank you for the empathy, kindness and care shown to me and my little cat Perdita, who was put to sleep on Saturday 2nd May.
At every point you provided me with the support to make her final hours and her passing as restful a gentle as possible. The Vet was amazing with her and stayed with me until the gentleman who came to collect her arrived. He was also so lovely with me and Perdita. The moses basket used to carry her and how gently she was handled after her passing was simply outstanding. You made organising the arrangements so much easier to deal with and knowing someone was on call there if needed put my mind at rest.
I can not thank you all enough.
My kindest regards and everlasting thanks.
Very patient & caring
Very patient & caring. I love how they dealt with my dog, they always called and checked up on me
Very difficult time for us all but the…
Very difficult time for us all but the collection and service and return of our beloved dog was handled with dignity and kindness
Very helpful and gentle service
Very helpful and gentle service, could not recommend highly enough.
at a time of profound grief all the…
at a time of profound grief all the staff were kind understanding and very professional.
Appointment to meet our needs A very…
Appointment to meet our needs A very kind and caring vet came out and sat with us and our dear pet explained everything. Very professional from start to finish . I would recommend this service ..
The exceptional service provided ,made…
The exceptional service provided ,made saying goodbye to our 19 year old cat Daisy at home easier .Laura ,the vet who helped Daisy on her final journey was exceptionally kind and sensitive and ensured that Daisy ended her life with dignity .Thank you .
Incredibly heartfelt experience - thank you
Everyone from start to finish was lovely, compassionate and amazing. Our beloved cavalier Lenny had been suffering with MVD for a few years and the moment came when it was time for him to ascend. We chose home euthanasia. Everyone we talked to wanted to know about him, so it wasn't like some business transaction - it was all done in a very heartfelt manner. The vet who came to visit, Vinny, was absolutely incredible, asked about his age, what happened and gave us plenty of time to get ready. He passed on our bed incredibly peacefully, with me and my husband holding him. We chose to keep him with us overnight. The next day we had a lovely man turn up at our home, placed him carefully in a nice basket lined with soft undersheet of some kind. We are still waiting on our Lenny's ashes to come home, but I have no doubt that this will be handled well too. Communication from start to end, I cannot express our gratitude for how everyone handled a very tough time for us.
Prompt attention and callbacks
The team made the whole experience from…
The team made the whole experience from start to finish really easy and I know they took great care of my pet. The ashes were hand delivered back to me in a lovely box with a touching card also. My pet was collected within 2-3 hours and the communication through out the whole process was amazing.
My beautiful boy left me recently
My beautiful boy left me recently. Leaving me heartbroken. After 15 long years of unconditional love. Its one my toughest time in my life. And my pet farewell, took care of everything from the first contact to the last. With great dignity and respect. Giving my dog the honour that he deserved on his passing
Very kind and efficient
Very kind and efficient.
The man on the phone was very polite and tended to all that I requested for my dear old dog.
Much cheaper than your local vet, delivered with a nice box.
No hassle.
Would definitely recommend you to all.
Thank you 😊
Picked up promptly but the return of…
Picked up promptly but the return of the ashes took nearly a month,the return box was nice but the wait and lack of follow up to inform us resulting in us calling for an eta isnt great at a hard time.

Svar fra My Pet Farewell - Pet Euthanasia & Cremation
Thank you My Pet Farewell.
Many thanks for your courteous, kind service when my cat passed away. My Pet Farewell acted promptly when I called & were very kind. The gentleman who arrived at my home was respectful & gentle when handling my lovely cat.
Her ashes arrived in a beautiful container. My son & I are very grateful to My Pet Farewell.

Svar fra My Pet Farewell - Pet Euthanasia & Cremation
already given review about the total…
already given review about the total lack of service and no one was bothered about contacting me even after the admitted they had severely let me down
Stressful time made easier
From the initial contact through to the return of our dog's ashes this could not have been made any easier. Calm respectful and efficient service. Thank you.
Very professional from start to finish
Very professional from start to finish. Kept me informed at every stage and the contact felt personal. Would definitely recommend and will use again in the future.

Svar fra My Pet Farewell - Pet Euthanasia & Cremation
Respectful service
The person that collect our dog was very respectful. I read a comment about not receiving a call when they are on their way, and I didn't but I was told a time and the person arrived at that time, so being called was not a problem. I received a call about my pet coming back to me, and I didn't realise it was through the post, but it was a secure overnight delivery, or £30 extra for your pet to be hand delivered back. The company was organised well and respectful. It was the first time I had to do this and they made the process easier. Thank you.

Svar fra My Pet Farewell - Pet Euthanasia & Cremation
Everyone I dealt with was kind and…
Everyone I dealt with was kind and understanding. Our beloved dog was treated with respect when collected and returned in secure and tasteful packaging. The firm made a very difficult situation as easy as possible. I should also mention that the cost was reasonable and although I did not have the money immediately available they were very kind and allowed me time to pay whilst still taking my pet away. I would recommend the firm to anyone who wants their pet to be treated with respect.

Svar fra My Pet Farewell - Pet Euthanasia & Cremation
My boomer , my best friend.
I was very happy with the way I was treating, they were very nice to me, very helpful.
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