my money matters. Anmeldelser 

I just wanted to say what a first class service I have received from My Money Matters, this level of efficiency and pleasantness is so rare these days. My call was answered quickly, the lady, Sandra was a pleasure to deal with and my request to amend my A.V.C contributions was sorted there and then, a faultless service in every way!! cannot recommend highly enough, a massive thank you!!

Great customer service.Sandra was really knowledgeable and informative, she helped me navigate the amendments I needed to make to my AVC.

Very help good customer service.

Very helpful

The experience was a beneficial one. It enabled me to make an informed decision as to how to increase my pension contribution. I wish i had taken advantage of the provision earlier

Money Matters were quick to respond to my request an actioned it promptly and accurately.

Fantastic customer service from mymoneymatters, Katie dealt with my query promptly and was extremely helpful and efficient.

Katie was so polite and cheerful but also professional and helped resolve my enquiry. An email was sent through within minutes providing all the details I requested. Thank you.

Very, very useful and helpful. Definitely recommend this to everyone planning their retirement.

Very helpful.

Was very helpful and answered all my queries

Easy to contact and respond quickly to questions

Contacted My Money Matters regarding maximising my AVC contribution. Connected with Sandra who provided excellent assistance and resolved and submitted my amendment with efficiency and no fuss.

clear explanation in layman's terms so I could understand.

I have a bit of a problem with my login account, sent an email to customer service and Katie has been so helpful and sorted it out for me immediately. I am not expecting such efficient customer service. Thank you very much for your help.

I contacted mymoneymatters via e-mail initially to make an amendment to my pension contributions. I received a prompt response with clear instructions on how to increase my contributions via the website.
Due to a difficulty caused by Payroll registering my account with a different e-mail address I was unable to complete the process. I spoke with Nirin on the telephone and he was friendly and knowledgeable and processed my request within minutes.

Good understanding of the issue I had raised and good to have got through to someone quickly who could deal with the problem and rectify it. The team member I spoke to straightaway understood the issue and was able to resolve it quickly.

Nirin was very pleasant, super helpful, and sorted my issue in a couple of minutes.

I called regarding an issue with updating my AVC's, as the website wording isn't very useful and I mistakenly added an amount I wanted to take off monthly, however it added a whole load more as it was relating to take home pay.