Fantastic flavours and variety. I haven’t had such delicious liquorice since I was a child ! The service from this small company has been excellent, I had a query , had been advised to eat liquoric... Vis mer
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I recently asked to change an order, the customer service I got from the company was excellent. A special thank you to Patricia. Jenny
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Received my order today, Lakrids by bulow. Arrived in a terrible state, chocolate had melted, the contents were in a right mess. However, after contacting My Liquorice, they have refunded my purch... Vis mer
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Probably the best tasting liquorice available in the UK and the most variety! The packaging is fantastic also for those who struggle with hand dexterity as super easy to open and seal closed again! Hi... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
For many, Liquorice is just black liquorice wheels or liquorice allsorts. For us, at My Liquorice, it is so much much more. We are dedicated to supplying our customers with the best liquorice from all around the world. We have a large range available exclusively online and are adding to our range daily. Whether you like extremely salty liquorice or sweet and chewy there is something for everyone at MyLiquorice.co.uk
Kontaktopplysninger
39 Mark Road, HP2 7DN, Hemel Hempstead, Storbritannia
- info@myliquorice.co.uk
- myliquorice.co.uk
4,4
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I recently asked to change an order
I recently asked to change an order, the customer service I got from the company was excellent. A special thank you to Patricia.
Jenny
28. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Liquorice
Thank you, Jenny, for your lovely review. We're always happy to help where we can, and I'm delighted we were able to make the changes to your order. I'll be sure to pass your kind words on to Patricia!
Thank you for choosing My Liquorice.
Fantastic flavours and variety
Fantastic flavours and variety. I haven’t had such delicious liquorice since I was a child !
The service from this small company has been excellent, I had a query , had been advised to eat liquorice by my Oncologist!! Not only did I get great taste and quality , but advice on what type might benefit me .
I thoroughly recommend My Liquorice if you want good old fashioned quality and service .❤️
23. oktober 2026
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Svar fra My Liquorice
Thank you for your review. It’s lovely to hear that your doctor has recommended liquorice, and we really hope you are feeling better soon.
We do have a lot of customers who tell us that their doctor has advised them NOT to eat liquorice because of high blood pressure. However, there is often only a relatively small amount of Glycyrrhiza glabra (liquorice extract) in liquorice sweets. Where there is a higher level, we always display the appropriate health warning on the website and labels.
However if any doctor has actually recommended liquorice, we are very happy to point you in the direction of some of our stronger varieties! 😊
Expensive!
Expensive!
Exactly the same product from another internet supplier for the same price, except it’s a 250g bag from the other supplier instead of 200g from My Liquorice.
I am sure My Liquorice will say their product is better quality, however descriptions are the same and liquorice tastes the same!!!
13. oktober 2026
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Yum!
Oh my word!
Ordered the discovery box of 3 large bags plus a free smaller bag. Delicious! We’ve already scarfed the small bag in a single afternoon. Lovely quality, lots of different things to try, and delivery was fast. I will definitely be ordering more!
19. oktober 2026
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Excellent product, great customer service
Excellent product, and customer service which goes above and beyond.
I placed an order for several different liquorices as, in my head, I am planning early for Christmas. The order arrived very swiftly, but unfortunately Royal Mail damaged the packaging (the box was delivered in a Royal Mail bag which had ‘our sincere apologies’ printed on it - they admitted the box had been damaged in transit) and 2 of the bags were missing.
The response from Patricia at My Liquorice customer services was immediate, friendly and highly professional. The missing items were replaced and a free gift included.
The liquorice itself is excellent - I was curious about how well chocolate liquorice would work, but it really does, the Autumn mix seems to have disappeared too, maybe I have mice. My idea that I was buying gifts for Christmas has gone out the window, I have evidently bought gifts for ME and will be back soon with a Christmas order. Many thanks for a fabulous produce and great customer service!
17. september 2026
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Svar fra My Liquorice
Thank you so much for such a lovely and detailed review! We're delighted we could put things right quickly after Royal Mail damaged your parcel. And we're especially pleased to hear that your Christmas shopping somehow turned into shopping for yourself — we won't tell!
Enjoy the liquorice, and we look forward to your “Christmas order” when the time comes!
An absolute joke.
An absolute joke.
Item not delivered but money still taken.
Still waiting for an explanation/delivery/refund.
Please save yourselves the disappointment and shop elsewhere.
18. september 2026
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Svar fra My Liquorice
This review is misleading and does not reflect what happened. The order was placed on 15/9 with an incorrect delivery address entered by the customer. The parcel was fully tracked and delivered to the address provided on the order on 17/9. We also sent four emails confirming the order and providing delivery address and tracking information before the parcel was delivered.
We therefore fulfilled the order using the delivery details supplied by the customer. The claim that the item was simply “not delivered” is incorrect.
Probably the best tasting liquorice…
Probably the best tasting liquorice available in the UK and the most variety! The packaging is fantastic also for those who struggle with hand dexterity as super easy to open and seal closed again! Highly recommend.
17. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Liquorice
Thank you so much for your fantastic review and recommendation.
We’re really pleased to hear you’re enjoying the taste and variety of our liquorice. It’s also great to hear that you find our packaging easy to open and reseal — we put a lot of thought into making our packs practical and convenient for everyone and they can also be re-cycled (wherever you recycle your plastic bags)
We really appreciate your kind words and your support. Thank you for choosing My Liquorice!
My liquorice is amazing
My liquorice is amazing, love all the assorted ones I've purchased so far, will be trying others soon, the family favourite is the black and white mints in fact I received another 2 packets today and was asked to get another 2 packets for friends so I've ordered more today.
17. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Liquorice
Thank you so much for your lovely review! 😊
We’re thrilled to hear you’re enjoying all the assorted liquorice you’ve tried so far — and it sounds like the black and white mints are definitely winning the family vote! 😍
It’s always a great sign when a favourite gets recommended to friends too. We hope they enjoy them just as much, and we’ll look forward to tempting you with some more varieties for your next order! 🍬😋
Thanks again for your continued support — it really means a lot to us.
My Liquorice ❤️
Very impressed
Very impressed, my misses said I was mad to spend 40quid on sweets for our motorhome trip, we have already opened the chocolate mix, it's very difficult to leave them alone, we have three weeks until we leave, I'm hoping there will be some left when we leave😁
15. september 2026
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Svar fra My Liquorice
Thank you so much for the fantastic review! 😄
We’re delighted to hear the chocolate mix has already passed the taste test! £40 of sweets for a motorhome trip sounds like excellent planning to us… although the real challenge may be keeping enough of them hidden away for the three weeks until you leave! 😂
And just in case the chocolate mix mysteriously disappears before then, we do have some cheaper packs available too — so you can always top up without breaking the bank! 😉
We hope you have a brilliant trip and, most importantly, that there are still some sweets left when you set off! 🚐🍬
Thanks again for choosing us!
Most delicious liquorice ever
Most delicious liquorice ever, fresh and delicious, taste just like Swedish quality. Something you’d think never works , chocolate amd liquorice not it really does .thank you
10. september 2026
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Svar fra My Liquorice
Thank you so much! We’re delighted you loved the liquorice — and yes, chocolate and liquorice really do work wonderfully together! 😊
My Liquorice
Very tasty, reminded me of my boyhood.
4. september 2026
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Svar fra My Liquorice
So glad you enjoyed them! Parma Violet Chocolate Covered Liquorice is one of my favourites too! 😊 Isn’t it funny how liquorice can take you straight back to childhood and bring back those memories? Thank you for sharing!
Fantastic company and I would say the…
Fantastic company and I would say the prices are very fair, the bags of liquorice are actually bigger than they look on the website aswell which is nice. Super tasty liquorice and excellent customer service. Will be ordering more soon :)
17. august 2026
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Svar fra My Liquorice
Thank you so much for your lovely review! We’re delighted you’re enjoying the liquorice and were pleased with our service. We really appreciate your kind comments and look forward to your next order! 😊
I’m always a bit cautious with…
I’m always a bit cautious with companies that constantly pop up on my Instagram. I’ve been tempted before, tried a fudge company, and it was rubbish, so I wasn’t expecting too much this time.
But My Liquorice is definitely a winner.
I’m not really sure how to judge value for money when it comes to liquorice, because I have absolutely no idea what constitutes “good value liquorice”! But everything I’ve tried so far has been really tasty. The banana monkeys were especially good, they’ve already disappeared, and the honey liquorice is strangely, interestingly delicious.
I did also do my best to max out all the free stuff with my order, so taking that into account I think the overall value is actually pretty decent.
I’ve now seen they have giant liquorice strawberries, which I’m hoping I’ll get to try at some point. Although that may have to wait, because I currently have about £100 worth of liquorice to get through and I’m the only person in the house who likes it!
So yes, Instagram advertising finally got me, but for once, I’m very happy it did.
11. august 2026
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Svar fra My Liquorice
Thank you so much for such a lovely and honest review! We completely understand being cautious about companies you see repeatedly on Instagram, so we’re delighted that you decided to give us a try — and even happier that we didn’t disappoint!
We’re pleased the Banana Monkeys have been a hit and that you enjoyed the Honey Liquorice too. It sounds like you’ve made a very good start on your £100 liquorice mountain! 😂
Thank you again for giving us a chance and for taking the time to write such a lovely review. We’re thrilled that, this time, Instagram advertising paid off! 😊
My order arrived very promptly
My order arrived very promptly. Unfortunately one wrong item was included but when I emailed a query I had a very prompt response & free replacement (I.e. I kept the other pack too) & it arrived quickly. Overall very pleased.
8. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Liquorice
Thank you for taking the time to leave us such a lovely review.
We're sorry that the wrong item was included in your order, but we're delighted that we were able to resolve it quickly for you. We always try to put things right as promptly as possible when we make a mistake, so it's great to hear that you were happy with the outcome.
Thank you for your understanding and for your kind words. We're really pleased that, overall, you were very happy with your order, and we hope to welcome you back again soon!
Poor customer care
The product is tasty, but it took weeks to arrive. I was told this was due to the current drought. I received 2 emails during this time explaining the issue and telling me I would receive a free gift for my patience.
Eventually it arrives but my free gift was a catalogue of their other products.
I emailed to complain and have been met by silence.
Irritating and not what I expected.
3. august 2026
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Svar fra My Liquorice
The delays were caused by an unprecedented and prolonged heatwave in the UK and parts of the EU, affecting supplies of our chocolate-covered liquorice and, consequently, other orders. We kept customers informed throughout and, as a gesture of goodwill, many customers received a complimentary pack.
We accidentally omitted the free bag from this order and resolved this as soon as we could.
A company with integrity and Amazing Liquorice 5 stars
My order was unfortunately delayed due to the high temperatures we have been experiencing.
My Liquorice kept me informed promptly about the issue, when my order was released and when to expect delivery.
I received my delayed order safe and sound and in perfect condition.
As always, the quality of their products is exceptional and I am looking forward to tasting all the different types that I have received.
The customer service is excellent, a sign of a very reliable and caring company and the product are amazing and I will reorder!
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Liquorice
Thank you so much for such a wonderful 5-star review and for your very kind words.
We're delighted that, despite the delay caused by the exceptionally high temperatures, you felt well informed throughout and that your order arrived safely and in perfect condition.
It's especially lovely to hear your comments about our customer service and the quality of our liquorice. We take great pride in sourcing and offering a wide range of products, so it's wonderful to know you're looking forward to trying them all!
Thank you again for your patience, your support and your kind recommendation. We really appreciate your custom and look forward to welcoming you back for your next liquorice adventure!
Great service 👍.
Great service from this company. Most of the liquorice flavours I’ve tried are lovely. I thought chocolate and liquorice together, would be a bit bleh! After trying it, I was pleasantly surprised. My last order was delayed and they gave me a free gift to say sorry. I would definitely recommend this company.
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Liquorice
Thank you so much for your wonderful 5-star review.
We're delighted to hear that you've enjoyed so many of our liquorice flavours, and we're especially pleased that the chocolate-coated liquorice exceeded your expectations. It does tend to win people over!
We really appreciate your understanding regarding the delay with your last order. Whilst the circumstances were outside our control, we know delays can be frustrating, so we're glad the complimentary gift helped to make up for the inconvenience.
Thank you for your recommendation and your continued support. It means a great deal to us, and we look forward to sending you more liquorice to enjoy in the future.
We had an issue with our order
We had an issue with our order, having worked in retail for 37 years I understand the importance of excellent customer service. What we received was above and beyond. Right from the first contact, very professional and the Liquorice is delicious. We will definitely be ordering again.
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Liquorice
Thank you so much for your wonderful 5-star review.
It means a great deal to us to receive such positive feedback, especially from someone with so many years of experience in retail. We're delighted that we were able to resolve the issue to your satisfaction and that you were pleased with the service you received.
We don't always get things right, but when we are wrong we do admit it and try to put it right asap.
We're also thrilled to hear that you enjoyed the liquorice! Thank you for your kind words and for giving us the opportunity to put things right.
We really appreciate your support and look forward to welcoming you back for your next order.
The product range and quality is…
The product range and quality is superb! Always well packed and super-fast delivery. I have placed a few orders and, not embarrassed to say, tried quite a few different products. In particular, the chocolate coated liquorice is awesome- chocolate coated liquorice..... who knew!!! I have only had to raise one issue with customer services and it was dealt with in the most professional and polite way. The emails were answered promptly and politely, and the issue dealt with efficiently. I would highly recommend My Liquorice especially if you fancy a bit variety in your life 😉 👍
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Liquorice
Thank you so much for taking the time to leave such a fantastic review.
We're delighted to hear that you've enjoyed trying so many of our different liquorice products – and we completely agree that the chocolate-coated liquorice is something rather special!
It's also wonderful to hear your comments about our customer service. Whilst we always aim to get everything right first time, if we do make a mistake, we believe in putting it right as quickly and professionally as possible, so it's lovely to know that was your experience.
Thank you for your recommendation and for your continued support. We really appreciate your custom and look forward to introducing you to even more liquorice favourites in the future!
Best liquorice I have tasted will…
Best liquorice I have tasted will definitely buy again will be recommending to my friends if you are a liquorice lover give it a try you will be very impressed with all the choice they sell
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Liquorice
Hi Mrs Chapman,
Thank you so much for your wonderful 5-star review.
We're absolutely delighted to hear that you think our liquorice is the best you've tasted! It means a great deal to us that you'll be buying from us again and recommending us to your friends.
We're also pleased that you enjoyed the variety of liquorice we offer. We work hard to source a wide range so that there's something for every liquorice lover to discover.
Thank you once again for your kind words and support. We look forward to welcoming you back again soon!
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